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- All HBS Web
(3,295)
- People (9)
- News (933)
- Research (1,168)
- Events (9)
- Multimedia (190)
- Faculty Publications (619)
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- 12 Jun 2018
- First Look
New Research and Ideas, June 12, 2018
narrative processing. The authors conduct qualitative interviews with taste experts (Master Sommeliers) to operationalize the holistic approach to hedonic learning, and then test it against traditional analytic methods in a series of... View Details
Keywords: Dina Gerdeman
- 21 Sep 2009
- Research & Ideas
Excessive Executive Pay: What’s the Solution?
definition of independence? My short answer is no. Several HBS colleagues and I recently did interviews with 35 directors who are leaders on their boards. We asked, "Tell us what you think needs to happen differently in the... View Details
Keywords: by Roger Thompson
- 18 Aug 2009
- First Look
First Look: August 18
business contribution. The case uses interviews with Winfrey and her team to analyze how the business model and strategy of the company has changed—in the context of a dynamic marketplace, rapid technological innovation, and Winfrey's own... View Details
Keywords: Martha Lagace
- 09 Sep 2024
- HBS Case
McDonald’s and the Post #MeToo Rules of Sex in the Workplace
of fast food. Easterbrook, who had been a longtime McDonald’s branding executive from the UK, was tapped to take over as CEO. The case cites an interview with a former colleague, Richard Robinson, saying, “Steve knows every inch of how... View Details
- 20 Feb 2006
- HBS Case
Oprah: A Case Study Comes Alive
interviewing executives, Harpo's media relations department wanted to make sure that the case was factually correct, and so a thorough fact-checking process, lasting several months, began. When this was completed, Koehn and Helms View Details
- August 2021
- Case
Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19
By: Karen G. Mills, Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez and Gabriella Elanbeck
Keywords: Diversity Management; Diversity Training; Cultural Change; Cultural Diversity; Inclusion; Inclusive Growth; Inclusive Hiring; Hiring; Hiring Of Employees; Recruiting; Performance Management; Change Leadership; Race And Ethnicity; Racial Bias; Racial Disparity; Racial Injustice; Racial Tensions; Racism; Organization; Organization Process; Organization Structure; Structural/institutional Racism; Leadership And Change Management; Leadership And Managing People; Leading; Gender Bias; Discrimination; Inequalities; Inequality; Social Change; Employee Attitude Development And Empowerment; Employee Bonding; Employee Empowerment; Employee Engagement; Employee Fairness; Employee Morale; Employee Performance Management; Employee Relations; Company Culture; Company Values; Values; COVID-19 Pandemic; Demographics; Diversity; Age; Ethnicity; Gender; Business Processes; Change Management; Change; Race; Human Capital; Human Resources; Compensation and Benefits; Employees; Employee Relationship Management; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Interviews; Leadership; Leading Change; Management; Management Teams; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Organizational Structure; Organizations; Mission and Purpose; Culture; Happiness; Prejudice and Bias; Satisfaction; Equity; Identity; Leadership Style; Values and Beliefs; Technology Industry; United States
- 09 Feb 2016
- First Look
February 9, 2016
Prior research says little on this question because it has tended to study design change and identity change separately. This paper links the two by examining how the United States' Federal Bureau of Investigation (FBI) transformed itself after the 9/11 terrorist... View Details
Keywords: Sean Silverthorne
- 20 Oct 2015
- First Look
October 20, 2015
sponsorship collaboration between a major global financial institution (UBS) and a multi-site major museum (Guggenheim). The primary sources of data were interviews with key representatives over a 12-month period and direct observations.... View Details
Keywords: Sean Silverthorne
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
Whether you sell widgets, designer fashions, or life-saving drugs, mastering the art and science of better analytics can set you ahead of your competitors, according to HBS professor Ananth Raman and Wharton professor Marshall Fisher. Raman explains how in an e-mail... View Details
- 05 Oct 2009
- Research & Ideas
The Vanguard Corporation
"Innovation that matters for our company and the world." The addition of those words "and the world" opened the walls of the company. There are IBM employees I've interviewed all over the world who actually invoke that... View Details
Keywords: by Sean Silverthorne
- 12 Mar 2006
- Research & Ideas
Global Poverty Needs a Global Answer
to be published by Princeton University Press. In this recent interview conducted by e-mail, Lodge is hopeful that the World Development Corporation will be formed. He explains why nonprofits aren't the answer to ending poverty and asks... View Details
Keywords: by Cynthia Churchwell
- 10 Jan 2005
- Research & Ideas
How to Put Meaning Back into Leading
organization and its employees. Podolny, Khurana, and Hill-Popper collaborated on an e-mail interview to explain their latest research for HBS Working Knowledge. Martha Lagace: As you wrote in your working paper, the past century saw a... View Details
Keywords: by Martha Lagace
- 26 Jun 2018
- First Look
New Research and Ideas, June 26, 2018
the taste context the authors define holistic processing as nonverbal, imagery based, and involving narrative processing. The authors conduct qualitative interviews with taste experts (Master Sommeliers) to operationalize the holistic... View Details
Keywords: Dina Gerdeman
- 20 Mar 2012
- First Look
First Look: March 20
case study of a multinational firm in the biotechnology sector to illustrate how the core-periphery framework works in multiple emerging markets across institutional differences. The analysis is based on 32 interviews conducted with the... View Details
Keywords: Sean Silverthorne
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
the chain best positioned to create a process that benefits all. In this excerpt, Rangan discusses the promise of channel stewardship. (Look for an HBS Working Knowledge interview with Rangan next month.)Senior managers of most of the... View Details
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
three-part interview with Harvard Business School Marketing professors Rajiv Lal and José B. Alvarez, they discuss who is winning this revolution and which brands appear to be losing ground. Sean Silverthorne: Among the retailers you have... View Details
- 24 Feb 2015
- First Look
First Look: February 24
ICSS Journal Making Boston Stronger By: Leonard, Dutch, Arnold M. Howitt, Christine M. Cole, and Philip B. Heymann Abstract—In the wake of the Boston Marathon bombing in 2013, a team from Harvard University carried out extensive View Details
Keywords: Sean Silverthorne
- 19 Sep 2017
- First Look
First Look at New Research and Ideas, September 19
Change: The Expansion of Primary Education in India By: Mangla, Akshay Abstract—This article analyzes India’s recent enactment of universal primary education. This programmatic policy change is puzzling given the clientelistic features of Indian democracy. Drawing on... View Details
Keywords: Sean Silverthorne
- 29 Jan 2008
- First Look
First Look: January 29, 2008
people-oriented industry, attrition has special import. DeLong and Gabarro, of Harvard Business School, along with former Morgan Stanley and Ernst & Young executive Lees, argue that a PSF can gain a much-needed competitive edge by renewing its focus on mentoring.... View Details
Keywords: Martha Lagace
- 30 Jun 2020
- Book
Capitalism Is More at Risk Than Ever
The book Capitalism at Risk first appeared in 2011. The problems it identified with social inequality, global trade strife, and environmental degradation have only accelerated by 2020. The new edition of Capitalism at Risk, subtitled How Business Can Lead, is expanded... View Details
Keywords: by Martha Lagace