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Show Results For
- All HBS Web
(1,953)
- People (4)
- News (569)
- Research (1,082)
- Events (10)
- Multimedia (24)
- Faculty Publications (633)
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- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
seminar venues in France; and the Vanguard Group, which specializes in investment management in the United States. Breakthrough service providers are changing the rules of the game for entire industries around the world. Their emphasis on... View Details
- 08 Sep 2015
- First Look
September 8, 2015
rules or equipment changes, or was football an inherently physical game that no amount of new rules or equipment could make completely safe? Were current and future players, now knowing full well the potential long-term health... View Details
Keywords: Carmen Nobel
- 21 Nov 2005
- Research & Ideas
Making Credibility Your Strongest Asset
different resources and needs to the table. Second, over time, Lucci built a reputation as someone who could get things done. There are lots of sporting-goods stores in Greater Boston and lots of radar guns, too. Yet Lucci went to the View Details
Keywords: by Michael Wheeler
- 24 Apr 2020
- Op-Ed
Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19
organizational overhaul. Long-term coach Ron Rivera was fired and Matt Rhule was hired as the new head coach. Newton, having started only two games all last season, was in the last year on his contract. With his injury concerns, Carolina... View Details
- 08 Jul 2008
- First Look
First Look: July 8, 2008
emphasize and vice versa, an effect we label compensatory fit. We illustrate the concept of compensatory fit by drawing upon qualitative data from a re-organization at Cisco Systems. We also derive formal boundary conditions for compensatory fit using a simple View Details
Keywords: Martha Lagace
- 08 Nov 2011
- First Look
First Look: Nov. 8
context of price competition models with differentiated goods and asymmetric firms allowing for general non-linear demand and cost functions merely assuming that both the pre- and post-merger competition games are supermodular along with... View Details
Keywords: Sean Silverthorne
- 22 Aug 2006
- First Look
First Look: August 22, 2006
importance of moving forward with its current approach. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=606094 Public Law: The Rules of the Game Harvard Business School Case 806-172 Outlines the four... View Details
Keywords: Martha Lagace
- 02 Aug 2006
- Research & Ideas
Investor Protection: The Czech Experience
emerging markets. In settings where contracts are weakly enforced, opportunistic behavior by partners is more likely. While most people emphasize having local partners that are well connected, this can backfire in these markets because such partners can more easily... View Details
- 19 Jul 2006
- Research & Ideas
Political Turmoil and Mexico’s Economy
Mexican history, he found a common thread running through the country's various shifts of power: reliance on a third party to enforce the rules (such as property rights) that make it possible to do business. A Stake In The Game Porfirio... View Details
Keywords: by Julia Hanna
- 06 Jun 2005
- Research & Ideas
Don’t Listen to “Yes”
leaders avoid the guessing game of trying to discern whether or not people truly agree with a choice that has been made. Q: In your book you discuss three cultures of indecision that typically appear in organizations: the cultures of yes,... View Details
Keywords: by Martha Lagace
- 01 Nov 1999
- Lessons from the Classroom
What’s Next & So What? Leading in the 21st Century
with these messy, complicated sets of challenges. My focus for participants will be on questions such as: What is the role of activists in transforming organizations? What is the game plan for getting your action started? and, How do you... View Details
Keywords: by Staff
- 17 Dec 2013
- First Look
First Look: December 17
Project Complexity and Systems Integration: Constructing the London 2012 Olympics and Paralympics Games By: Davies, Andrew, and Ian Mackenzie Abstract—Our study of the London Olympics 2012 construction programme showed that systems... View Details
Keywords: Carmen Nobel
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
even be adversarial because for every cent that Mobil reduced the price of gasoline to the dealer, to reduce the dealer's cost of goods sold, one cent would be subtracted from Mobil's top line (revenues). This old strategic view put Mobil and its dealers in a zero-sum... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- Teaching Interest
Strategy and Technology
By: Andy Wu
The Strategy and Technology elective course explores the unique aspects of creating effective strategies for technology-intensive businesses.
- What strategies win in markets with network effects?
- How can technology be... View Details
Keywords: Innovation and Management; Innovation Leadership; Innovation Strategy; Technological Innovation; Patents; Business Strategy; Competitive Advantage; Competitive Strategy; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Technology Adoption; Technology Networks; Technology Platform; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry
- 10 Jan 2005
- Research & Ideas
The Knowledge Coach
be sure. But because those pieces of knowledge passed along were rooted in the recent experience of the coach, this was not like a game of "telephone," where the knowledge gets distorted by being passed along. Rather, the... View Details
Keywords: by Dorothy Leonard & Walter Swap
- 16 Jul 2013
- First Look
First Look: July 16
more or less effective? Does bundling serve as a complement or substitute to network effects? To address these questions, we develop a consumer-choice model from micro-foundations to capture the essentials of our setting, the handheld video View Details
Keywords: Anna Secino
- 30 Nov 2009
- Research & Ideas
Tracks of My Tears: Reconstructing Digital Music
the pricing of digital songs, a study on the reach and effectiveness of online video advertisements for video games and movies, and a project on how online retailers of entertainment goods can best manage their "long-tail"... View Details
- 23 Aug 2004
- Research & Ideas
Strategy for Small Fish
provide software developers in sectors ranging from video games to engineering simulation with training, tools, and support for application development tailored to exploit the unique capabilities of NVIDIA graphics processors.21 NVIDIA... View Details
Keywords: by Marco Iansiti & Roy Levien
- 01 May 2007
- First Look
First Look: May 1, 2007
ensure the Games will have a lasting positive impact on the city and on Canada. However, a recent event reveals that significant social tensions could negatively effect the event and Vancouver's image across the globe, and Rogers will... View Details
Keywords: Sean Silverthorne
- 07 Feb 2012
- First Look
First Look: February 7
equal-division agreements. These endogenous framing effects may outweigh any overall social utility effects due to the mere presence of communication. In two studies, we find that non-binding talk about fairness within a three-party, complete-information View Details
Keywords: Sean Silverthorne