Publications

March 2023
Teaching Note

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni

Teaching Note for HBS Case No. 123-069. On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth... View Details

Web

Industry Information - Alumni

and news on emerging designers, disruptive technologies and global brands in the fashion and luxury goods industries. United States Census Bureau: Retail Trade Provides the industry monthly sales and inventory data, annual survey data... View Details

September 2018 (Revised April 2019)
Case

AMC Entertainment: Creating a Spectacular Moviegoing Experience (A)

By: Henry McGee and Aldo Sesia

In 2018, the Hollywood film industry is facing tough headwinds. Fewer and fewer Americans are going to movie theaters, opting instead to watch movies on demand in the comfort of their own homes or on portable devices. Adam Aron, the head of the world’s largest movie... View Details

Keywords: Exhibitors; Movies; Film Entertainment; Disruptive Innovation; Consumer Behavior; Competitive Strategy; Expansion; Global Range; Business Model; Motion Pictures and Video Industry

25 Sep 2019
Research & Ideas

The Economic Cost of Physician Burnout

long run.” About the Author Michael Blanding is a writer based in the Boston area. [Image: iStock] Related Reading How Electronic Patient Records Can Slow Doctor Productivity Clay Christensen on Disrupting Health Care Research Paper... View Details

Keywords: by Michael Blanding; Health

22 Feb 2022
News

New Urban Order

scale for some decarbonization strategies,” she says, “but many people live near coastlines, where spiking energy demands and disruptions associated with climate extremes are only getting worse. To decarbonize our cities, we need to... View Details

Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services

09 Mar 2015
Research & Ideas

Why Entrepreneurs Should Go Work for Government

service Uber, which has disrupted the highly regulated and often inefficient taxi industry, and expanded to hundreds of cities worldwide. At the same time, the company has been criticized for "surge pricing" that jacks up rates... View Details

Keywords: by Michael Blanding

06 Jun 2008
What Do You Think?

Why Don’t Managers Think Deeply?

short-term performance is at stake, (2) the fear of disruption resulting from "thinking differently and deeply," (3) the potential psychological cost of changing one's mind resulting from deep thinking, and (4) the lack of... View Details

Keywords: by Jim Heskett

09 Sep 2015
Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

according to a report by the McKinsey Global Institute. Yet the costs of this unbalanced approach to managing economic downturns are not always well understood by managers. LAYOFFS ARE EXTREMELY DISRUPTIVE In April, the Honeywell case was... View Details

Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

online versus face-to-face, so some form of redundant communication would be helpful so things don’t slip through the cracks,” Neeley says. 6. Move to more asynchronous work Given the disruption to the 9-to-5 workday, employers should... View Details

Keywords: by Dina Gerdeman

24 Feb 2020
Research & Ideas

The Hidden Vulnerabilities of Open Source Software

Reading The Hidden Benefit of Giving Back to Open Source Software The Surprising Right Fit for Software Testing 6 Ways That Emerging Technology Is Disrupting Business Strategy What's your take on the vulnerability of open source software?... View Details

Keywords: by Frank Nagle and Jenny Hoffman; Computer

22 Feb 2024
News

GCC Crossroads Aims for a Bright Future; Seattle Alumni Talk Leadership in Tech; Italy Preps for European Alumni Summit

Square Labs “All of the panelists believe that the disruption that we’re seeing with technology, particularly in and around AI, will continue. One says our lives will look totally different—the way we do almost everything will be... View Details

Keywords: Margie Kelley

August 2023
Case

Beamery: Using Skills and AI to Modernize HR

By: Boris Groysberg, Alexis Lefort, Susan Pinckney and Carolina Bartunek

Unicorn human relationships startup Beamery evaluates it's growth versus depth strategy as its strategic partners and customers could become future competitors in a quickly changing AI based human resources and talent management industry View Details

January 2024 (Revised July 2024)
Case

CloudEats: Revolutionizing the Cloud Kitchen in Southeast Asia

By: Paul A. Gompers and Adina Wong

Philippines-headquartered cloud kitchen CloudEats harbored the ambition of becoming the largest cloud kitchen in Southeast Asia, but it was considering several strategic paths forward. View Details

Keywords: Technological Innovation; E-commerce; Disruptive Innovation; Growth and Development Strategy; Expansion; Competitive Advantage; Food and Beverage Industry; Philippines; Southeast Asia