design process - Publications - Faculty & Research

12 Jul 2010
Research & Ideas

Rocket Science Retailing: A Practical Guide

Whether you sell widgets, designer fashions, or life-saving drugs, mastering the art and science of better analytics can set you ahead of your competitors, according to HBS professor Ananth Raman and Wharton professor Marshall Fisher.... View Details

Keywords: by Martha Lagace; Retail; Auto

27 Feb 2006
Research & Ideas

Take Responsibility for Rising Stars

bench strength. At Starbucks, for example, the board oversees a formalized succession-planning process for 2,500 positions. Its goal is to make sure the company always has the right people with the right values in the right places at the... View Details

Keywords: by Jeffrey M. Cohn, Rakesh Khurana & Laura Reeves

10 Apr 2014
Research & Ideas

Book Excerpt--‘Accelerate: Building Strategic Agility for a Faster-Moving World’

inaccurate and increasingly troublesome. Management is a set of well-known processes that help organizations produce reliable, efficient, and predictable results. Really good management helps us do well what we more or less know how to do... View Details

Keywords: Re: John P. Kotter

16 Sep 2015
Research & Ideas

Can Applied Economics Save Homeless Puppies?

In 2012, two seasoned scholars shared the Nobel Memorial Prize in Economic Sciences for their research on designing markets. Lloyd Shapley had developed theoretical methods to create stable matches in unstable markets. Alvin Roth had... View Details

Keywords: by Carmen Nobel; Retail

04 Nov 2002
What Do You Think?

What’s Best for the Corporate Brain?

same time remain flexible enough to source new expertise and knowledge from outside the company." The planned termination of the lowest performing employees was characterized as a way "to forget things we no longer need to know," a View Details

Keywords: by James Heskett

09 Feb 2004
Research & Ideas

Got a New Strategy? Now Make it Happen

years ago we launched a research program to develop a process that leaders could use to engage their people in an honest conversation. The "strategic fitness process" was designed in partnership... View Details

Keywords: by Michael Beer & Russell A. Eisenstat

01 Sep 2010
News

RX for Change

conjunction with the redesign of clinical processes; and designing those processes in such a way that organizations systematically learn from their daily work. Assessing the impact of a program like MHCD... View Details

Keywords: Julia Hanna; Health, Social Assistance; Hospitals; Health, Social Assistance

June 2016
Teaching Note

N12 Technologies: Building an Organization and Building a Business

By: David A. Garvin

N12 Technologies was a startup founded in 2010 that employed nanotechnology to manufacture a patented material to improve the performance of carbon fiber composites, which were used in a wide variety of products, ranging from bicycles to automobiles to aircraft parts.... View Details

Keywords: Startup; Organizational Structure; Nanotechnology; Business Processes; Organizational Change and Adaptation; Organizational Design; Management Systems; Commercialization; Industrial Products Industry; Manufacturing Industry; Auto Industry; Bicycle Industry; Transportation Industry; United States

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14 Nov 2007
Research & Ideas

Growing CEOs from the Inside

ad hoc process. CEOs and their boards seem to believe they have done their job if there is a "name in the envelope." That means if the CEO is hit by a truck, they know who to appoint. But this is nothing like a well-managed succession View Details

Keywords: by Sean Silverthorne; Employment

16 Dec 2002
Research & Ideas

Mentoring—Using the Voice of Experience

HBS research associate Brian DeLacey, are studying the processes of mentoring and coaching in entrepreneurial environments. Leonard and DeLacey discuss their findings with HBS Working Knowledge editor Sean Silverthorne.Silverthorne: In... View Details

Keywords: by Sean Silverthorne

03 Jun 2015
What Do You Think?

Is the Time Right for Self-Management?

values and pay them fairly, it seems an interesting proposal for both the company and the individual." Juan Manuel Salas Guevara commented that the challenge in Holacracy "is a strong communication process from the top level of... View Details

Keywords: by James Heskett; Retail

23 Oct 2019
News

Hands-on Simulations Complement the Case Method

During a hands-on simulation, first-year MBA students work in teams to design and implement a complex process to produce electronic circuit boards. During a hands-on simulation, first-year MBA students work... View Details

Keywords: Educational Innovation

Profile

Colt Stander

business problem better through things like marketing, finance, and operations. At the same time, I saw my design principles would have a greater influence in the larger business channel, impacting more people for the greater good. The... View Details

July – August 2009
Article

Organizational Ambidexterity: Balancing Exploitation and Exploration for Sustained Performance

By: Sebastian Raisch, Julian Birkinshaw, Gilbert Probst and Michael Tushman

Organizational ambidexterity has emerged as a new research paradigm in organization theory, yet several issues that are fundamental to this debate remain controversial. We explore four central tensions here: Should organizations achieve ambidexterity through... View Details

Keywords: Change; Innovation and Invention; Business Processes; Organizational Change and Adaptation; Organizational Design; Organizational Structure; Research; Integration

Citation

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05 Aug 2010
What Do You Think?

What Is Customer Opinion Good For?

Summing Up Customer inputs to the product development process count, but in different ways and at different times, according to many responding to this month's column. As Alexander Gat put it, competing and pioneering products "should... View Details

Keywords: by Jim Heskett; Technology

25 Feb 2020
News

Teachable Moments

their best moments, can lift people up, and in their worst, let them down.” Teaching by Heart isn’t designed to be an academically rigorous analysis of teaching, he adds. It’s personal, based on decades of classroom experience and his... View Details

08 Dec 2008
Research & Ideas

Thinking Twice About Supply-Chain Layoffs

"Someone asked me why I'm interested in labor in the supply chain. The answer from my head is that we have evidence of how important people are to the total equation. So my future research will definitely focus on identifying better View Details

Keywords: by Julia Hanna; Retail

12 Mar 2012
Research & Ideas

Crowded at the Top: The Rise of the Functional Manager

It's getting a little less lonely at the top. So says recent research that reports a dramatic change in the top management structure of large US firms. According to a survey of some 300 Fortune 500 companies, the number of managers reporting directly to the CEO has... View Details

Keywords: by Carmen Nobel

13 Nov 2000
Research & Ideas

Managing to Learn: How Companies Can Turn Knowledge into Action

alone do not a learning organization make. The necessary complement is a mind-set of inquiry and experimentation, plus a knowledge-sharing process that enables everyone in a company to act in an informed way upon what's been learned... View Details

Keywords: by Laurie Joan Aron

June 1999
Case

PDQ Manufacturing, Inc.

By: William J. Bruns Jr.

A small manufacturer of car wash facilities has been unable to develop management systems because of rapid growth. Now size dictates the need for such systems because the current personal management style is proving inadequate. View Details

Keywords: Management Practices and Processes; Organizational Design; Organizational Change and Adaptation; Personal Development and Career; Growth Management; Manufacturing Industry

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