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  • 10 Oct 2023
  • Blog Post

Policy Drivers for Environmental Justice: What Businesses Need to Know

Environmental Justice (EJ): working to combat climate change and promote climate resilience and investing in the green economy in a way that creates good, well-paying jobs, with a focus on combatting inequality and the disproportionate... View Details
  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

The COVID-19 pandemic has profoundly influenced the lives of most people on the planet. It has changed daily activities; something as simple as a walk in the park is perceived very differently now. The same is true for businesses. Many... View Details
Keywords: by Hong Luo and Alberto Galasso
  • November 2003 (Revised February 2011)
  • Case

Sanford C. Bernstein: The Fork in the Road (A)

By: Boris Groysberg and Anahita Hashemi
Soon after the death of the firm's legendary founder, the individuals then serving as chairman and as president--Lewis A. Sanders and Roger Hertog, respectively--talked about the future of their firm. Sanford C. Bernstein & Co., a private investment firm, had grown... View Details
Keywords: Mergers and Acquisitions; Organizational Change and Adaptation; Organizational Culture; Performance Expectations; Competitive Advantage; Valuation
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  • 15 Jun 2021
  • News

Keeping Hourly Workers Focused on the Stock, Not the Clock

constant tension between employees and management. “We lived through a lot of strikes,” Stavros says. One of the changes the union was advocating for was profit sharing with hourly employees. “Can you believe I have no incentive to care... View Details
Keywords: April White; Management of Companies and Enterprises; Management
  • 20 Apr 2010
  • First Look

First Look: April 20

and later New York. The result was a homogenization of beauty ideals throughout the world. Today globalization is changing the beauty industry again; its impact can be seen in a range of competing strategies. Global brands have swept into... View Details
Keywords: Martha Lagace
  • 01 Dec 2022
  • News

Full Court Press

didn’t exist before.” Growing basketball on the continent entails addressing the logistics and marketing challenges inherent in trying to scale any operation across 54 countries. It also poses a deep cultural challenge—the kind where the... View Details
Keywords: Dan Morrell
  • 11 Apr 2012
  • Research & Ideas

The High Risks of Short-Term Management

developed a long-term-oriented approach through formal (e.g., incentive systems) or informal institutions (e.g., building the corporate culture over time and employee selection). The finding that more long-term-oriented firms have lower... View Details
Keywords: by Sean Silverthorne; Financial Services
  • December 2020 (Revised January 2022)
  • Supplement

Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (B)

By: Linda A. Hill and Emily Tedards
In 2011, Michael Ku became Pfizer’s Vice President of Global Clinical Supply (GCS) after the company had undergone three large-scale mergers and acquisitions. As Ku and his new leadership team set out to build a proactive, end-to-end, digital and physical clinical... View Details
Keywords: Digital Technology; Customer-centricity; Innovation; Customer Focus; Talent; Talent Management; Leadership; Innovation and Invention; Transformation; Organizational Culture; Customer Focus and Relationships; Change Management; Talent and Talent Management; Supply Chain; Mission and Purpose
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  • 02 Apr 2001
  • Research & Ideas

Not All M&As Are Alike—and That Matters

encounter substantial resistance, you can afford to ease the target company's employees into new processes. In geographic roll-ups, it's more important to hold on to key employees — and customers — than to realize efficiencies quickly. If a strong View Details
Keywords: by Joseph L. Bower
  • 05 Aug 2015
  • Research & Ideas

How Hormones Foretell Whether People Will Cheat

of whether someone will behave unethically. Two, among those who do cheat, cheating reduces levels of the hormone associated with psychological stress. In other words, people may use cheating as a means of relieving stress. The good news is that corporate View Details
Keywords: by Carmen Nobel
  • 16 Dec 2019
  • Research & Ideas

Taking on the Taboos That Keep Women Out of India's Workforce

percent in 2015. Yet nearly one-third of Indian housewives express the desire to work. How do governments go about changing perceptions of women in the workforce when it’s in their economic interest to do so? A recent working paper by... View Details
Keywords: by Julia Hanna
  • Web

Faculty - Race, Gender & Equity

Professor of Business Administration in the Negotiation, Organizations & Markets Unit, teaching the second-year MBA course "Negotiation." He is also a research associate at the National Bureau of... Edward H. Chang Assistant Professor of... View Details
  • 17 Jun 2017
  • Research & Ideas

Amazon, Whole Foods Deal a Big Win for Consumers

Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details
Keywords: by Jose Alvarez and Len Schlesinger; Retail
  • 06 Jul 2020
  • Research & Ideas

The Right Way to Manage Customer Churn for Maximum Profit

they spend any more money or do any additional work. The only thing we are suggesting is that they change their algorithm.” About the Author Michael Blanding is a writer based in Boston. [Image: RyanJLane ] Related Reading The Profit... View Details
Keywords: by Michael Blanding; Retail; Service; Financial Services
  • 09 Jul 2007
  • Research & Ideas

Five Steps to Better Family Negotiations

family members to manage—and negotiate over—in a family business system. Issues such as dividends and reinvestment, nepotism and professionalism, loyalty to stakeholders, and organizational change are ever present; they can be tripwires... View Details
Keywords: by John A. Davis and Deepak Malhotra
  • 18 Jan 2018
  • News

The Lessons of All-Day Breakfast

expectations-- and then how long does it take for you to decide that this is now going to roll out nationally? Cunningham: Well, this is one where, again, I mentioned we're changing the culture and moving... View Details
Keywords: Food Services and Drinking Places; Hospitality
  • Person Page

Course Development

By: Debora L. Spar

Managing International Trade and Investment

Despite the ease with which it is often conducted, doing business across borders is not the same as doing it at home. Rather, it entails a whole new set of managerial challenges: re-assessing competitive... View Details

  • 08 Feb 2000
  • Research & Ideas

Building Effective R&D Capabilities Abroad

every aspect of corporate strategy." The articles in the book have been selected, he writes, "to help corporate leaders think through global strategies at a time when there are few guideposts to navigating the mind-boggling View Details
Keywords: by Walter Kuemmerle
  • April 2005 (Revised January 2007)
  • Case

Furman Selz LLC (A): A Tale of Two Acquisitions

By: Nancy D. Beaulieu, Boris Groysberg and Kyle Doherty
Profiles a firm that was reacquired by two companies with different degrees of success. Highlights integration challenges present in acquisition deals when the primary assets of the target are human capital. Focuses on Furman Selz's acquisition by Xerox in 1987; its... View Details
Keywords: Mergers and Acquisitions; Transition; Valuation; Human Capital; Compensation and Benefits; Integration; Organizational Culture; Banking Industry; Financial Services Industry; United States
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  • Web

Credential of Leadership, Impact, and Management in Business | HBS Online

Setting Direction Leader as Beacon: Communicating Direction Leader as Architect: Designing to Deliver Value Project Week Leader as Catalyst of Change Leader as Catalyst of Innovation Leading Self at Scale and Scope Featured Exercises... View Details