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  • 13 Aug 2007
  • Research & Ideas

The Dark Side of Trust

City of Brotherly Love's 596 plumbers and plumbing firms at the time of the study. Plumbers were sent a questionnaire to measure specific trust with their current vendors. Six weeks later, the plumbers received a TrapGuard promotional... View Details
Keywords: by Sean Silverthorne; Service
  • 06 Nov 2012
  • First Look

First Look: November 6

Zuzul and Amy C. Edmondson Abstract This paper explores how entrepreneurs grow a new business in a nascent industry. Through a longitudinal, qualitative study of a new company in the nascent smart cities industry, we examine how company... View Details
Keywords: Sean Silverthorne
  • 22 Jan 2019
  • First Look

New Research and Ideas, January 22, 2019

the most well-known New York City nonprofits. Will Weiss, the executive director, has witnessed his share of chaos during four years at Big Apple. After a slight resurgence following the precipitous drop in ticket sales during the... View Details
Keywords: Dina Gerdeman
  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

suited for a young, entrepreneurial organization. Start-up joiners need to do three things well: manage uncertainty, push the limits, and think like an owner. He then outlines four steps for choosing the right company: Pick a domain (find a field you’re passionate... View Details
Keywords: Carmen Nobel
  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

changes in the minimum wage at the city level. The evidence suggests that higher minimum wages increase overall exit rates for restaurants. However, lower quality restaurants, which are already closer to the margin of exit, are... View Details
Keywords: Sean Silverthorne
  • 28 Apr 2009
  • First Look

First Look: April 28, 2009

City Metropolitan Opera's general manager Peter Gelb looks back on the first season of a daring experiment to broadcast performances live in high-definition to movie theaters across North America. While the "Live in HD" program... View Details
Keywords: Martha Lagace
  • 04 May 2009
  • Research & Ideas

What’s Next for the Big Financial Brands

valuable brands list. The rival 2008 Interbrand ranking of the top 100 global brands included 13 financial services brands. Citi appeared on both lists. Today, with its brand reputation seriously damaged, Citi's stock price is in the... View Details
Keywords: by John Quelch; Banking; Financial Services
  • April 2021 (Revised April 2021)
  • Teaching Plan

Nehemiah Mfg. Co.: Providing a Second Chance

By: Brian Trelstad and John Masko
Teaching Plan for HBS Case No. 320-008. In 2009, Dan Meyer and Richard Palmer, two veterans of the fast-moving consumer goods (FMCG) industry, founded Nehemiah Manufacturing to build FMCG brands while providing jobs to Cincinnati, Ohio’s beleaguered urban core. Two... View Details
Keywords: Social Entrepreneurship; Retention; Selection and Staffing; Employment; Human Capital; Growth Management; Brands and Branding; Social Marketing; Mission and Purpose; Prejudice and Bias; City; Urban Scope; Consumer Products Industry; Manufacturing Industry; Ohio; United States
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Trelstad, Brian, and John Masko. "Nehemiah Mfg. Co.: Providing a Second Chance." Harvard Business School Teaching Plan 321-133, April 2021. (Revised April 2021.)
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

Pursuing Systemic Change through Entrepreneurship Stacey Childress and James WeberHarvard Business School Case 310-052 After Hurricane Katrina devastated the city in August 2005, the state had taken over 102 of the 118 public schools in... View Details
  • 21 May 2013
  • First Look

First Look: May 21

liquidated include Borders Group in 2012, Circuit City in 2009, and Linens `n Things in 2008; the value of inventory sold during these liquidations alone is $3B. The store liquidation problem is related to but also differs substantially... View Details
Keywords: Sean Silverthorne
  • 10 Sep 2024
  • Research & Ideas

What Happens When Business Owners Turn to ChatBots for Advice

Marketing: How Some 'Gibberish' Code Can Give Products an Edge Can AI Save Physicians from Burnout? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image by HBSWK with assets from AdobeStock/PNG City and... View Details
Keywords: by Ben Rand
  • 20 Jun 2016
  • Research & Ideas

When Predicting Other People's Preferences, You're Probably Wrong

city vacations. “When you like one lake, people infer that you hate cities,” Barasz says. “And when you hate one lake, people infer that you love cities.” In the second study, 297 participants read a scenario about a consumer named Jane,... View Details
Keywords: by Carmen Nobel; Retail
  • 14 Sep 2009
  • Research & Ideas

Understanding Users of Social Networks

Its user base is not really growing, but 70 million users is nothing to sneeze at. So why doesn't MySpace get the attention it deserves? The fascinating answer, acquired by studying a dataset of 100,000 MySpace users, is that they largely populate smaller View Details
Keywords: by Sean Silverthorne; Advertising; Publishing
  • 10 Jan 2005
  • Research & Ideas

Motivation and the Cross-Sector Alliance

member of the Mexico City Junior League Environmental Committee (JLCM), explained that in the early 1990s "radical environmental groups arrived [at Tetra Pak] with a trailer full of empty containers and piled them up outside the... View Details
Keywords: by James Austin, Ezequiel Reficco & SEKN research team
  • 28 Aug 2018
  • First Look

New Research and Ideas, August 28, 2018

implications for pay inequality and pay transparency Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=54750 Digitizing Disclosure: The Case of Restaurant Hygiene Scores By: Dai, Weijia (Daisy), and Michael Luca Abstract— Collaborating with Yelp... View Details
Keywords: Dina Gerdeman
  • 25 May 2016
  • Research & Ideas

How Consumers and Businesses are Reshaping Public Health

transmitted electronically and interpreted by specialist doctors working in city hospitals. When the time from data collection to treatment can be cut thanks to mobile health care, lives can be saved. Mobile health is gaining traction in... View Details
Keywords: by John A. Quelch; Health
  • 14 Oct 2009
  • First Look

First Look: October 14

and one external—and ends with the senior management team debating the candidates' merits. Purchase this case: http://cb.hbsp.harvard.edu/cb/product/410055-PDF-ENG Consumer Lending in Japan: Citi CFJ (B) Harvard Business School Supplement... View Details
Keywords: Martha Lagace
  • 16 Jan 2019
  • Research & Ideas

What Football Firings Teach Managers About Staying Relevant

with other major stakeholders, resulting in a second-half tenure penalty. Notably, Reid is winning again in Kansas City and many believe that McCarthy will coach again; it remains to be seen whether they will avoid second-half tenure... View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports
  • 29 May 2012
  • First Look

First Look: May 29

International Christopher M. Gordon and Chad M. CarrHarvard Business School Case 212-056 Dirigo International is proposing a major expansion of their life sciences research and manufacturing facilities in the heart of a major city and... View Details
Keywords: Sean Silverthorne
  • 13 Dec 2016
  • First Look

December 13, 2016

state-owned enterprises (SOEs). Innovation increases after SOE privatizations, and this increase is larger in cities with strong IPR protection. Our results support theoretical arguments that IPR protection strengthens firms’ incentives... View Details
Keywords: Carmen Nobel
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