ask the expert - Publications - Faculty & Research

01 Sep 2013
News

The First Scrum

police came to break it up. Jim got highly indignant. He started asking the police for their badge numbers. Well, the police did not take kindly to that. They grabbed him and... View Details

Keywords: rugby; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Colleges, Universities, and Professional Schools; Educational Services

01 Mar 2005
News

with both a coated and an uncoated product.” How Much You Asking for that Pile-Driver Pad? Case: Cumberland Metal Industries: Engineered Products Division — 1980 Written: 1980 Copies Sold: 197,677 Cumberland, a disguised company, has... View Details

Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services

01 Sep 2008
News

The Levitt Brand

brought Levitt to HBS, when Edward Bursk, editor of the Harvard Business Review, asked the young University of North Dakota professor and author of a recent HBR article, “The... View Details

Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services

10 Dec 2021
Research & Ideas

Truth Be Told: Unpacking the Risks of Whistleblowing

complaint, but the class discussion turned to the motivations of the man who revealed the wrongdoing. Have you ever thought about blowing View Details

Keywords: by April White

01 Oct 1996
News

The Right Stuff: Getting the Word from MBA Admissions

The Bulletin recently asked Jill H. Fadule, director of MBA Admissions, and Professor Steven C. Wheelwright, senior associate dean and MBA Program chair, to discuss some of the... View Details

18 Jan 2018
News

The Lessons of All-Day Breakfast

Subscribe on iTunes Subscribe on SoundCloud More Skydeck episodes Dan Morrell: When Kristy Cunningham (MBA 1998) arrived at McDonald’s in 2014 as vice president of strategy and insights, she asked her team about View Details

Keywords: Food Services and Drinking Places; Hospitality

22 Jun 2022
Book

Four Elements for Finding the Right Career Path

my 40 years of working as a psychologist and a trainer of coaches and counselors. The question I asked was: “What issues are always present when individuals are faced with major career and life decisions?” I... View Details

Keywords: by Dina Gerdeman

30 Jun 2014
Lessons from the Classroom

The Role of Emotions in Effective Negotiations

A Happier Ending In an "alternate ending" to the story, Kate apologizes for how the negotiation has gotten out of control, and asks if they can start over. She shares... View Details

Keywords: by Michael Blanding; Entertainment & Recreation; Sports

14 Dec 2015
Research & Ideas

Deflategate and the Sustained Success of the New England Patriots

footballs should be.” “I don’t think this is about football at all. I think this is about human nature and organizations and performance” As Iansiti watched the AFC title game in January 2015, and the... View Details

Keywords: by Roberta Holland; Sports

01 Dec 2014
News

Innovation: The Fish-Farming Fix

team of four experts in fields such as biochemistry, molecular biology, and electrical engineering from Harvard, MIT, and the University of Massachusetts. Just three years into developing a proprietary... View Details

Keywords: Francis Storrs; aquaculture; Fishing, Hunting and Trapping; Agriculture

07 Nov 2011
Research & Ideas

The Forgotten Book that Helped Shape the Modern Economy

best nurture and encourage their industries against foreign competitors." We asked Reinert to discuss his book and some of its central ideas. Sean Silverthorne: How did you get the idea for this book?... View Details

Keywords: by Sean Silverthorne

31 May 2019
News

Americans feel a burden to future-proof their jobs, while the French are relying on government

February 2006 (Revised March 2006)
Case

Negotiating on Thin Ice: The 2004-2005 NHL Dispute (A)

By: Deepak Malhotra and Maly Hout

On September 15, 2004, the existing collective bargaining agreement (CBA) between the National Hockey League (NHL) and the National Hockey League Players' Association (NHLPA) expired. Because the two sides had failed to negotiate a new CBA by that date, NHL... View Details

Keywords: Negotiation Tactics; Negotiation Participants; Trust; Sports; Compensation and Benefits; Sports Industry; United States

Citation

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24 Apr 2017
Op-Ed

Op-Ed: Courage: The Defining Characteristic of Great Leaders

contrast to Mulally, General Motors CEO Rick Wagoner and his predecessors refused to transform GM’s product line, even as the company’s North American market share slid from 50 percent in the 1970s to 18... View Details

Keywords: by Bill George; Auto; Food & Beverage

May 2014
Article

Digital Dark Matter and the Economic Contribution of Apache

By: Shane Greenstein and Frank Nagle

Researchers have long hypothesized that research outputs from government, university, and private company R&D contribute to economic growth, but these contributions may be difficult to measure when they take a non-pecuniary form. The growth of networking devices and... View Details

Keywords: Open Source; Apache; Economic Measurement; Digital Economics; Measurement and Metrics; Open Source Distribution; Internet and the Web; Information Technology; Applications and Software; Economic Growth; Research and Development; Web Services Industry; Information Technology Industry; United States

24 Jan 2024
Op-Ed

Why Boeing’s Problems with the 737 MAX Began More Than 25 Years Ago

quality standards. The cost of reputational damage When we discuss the Boeing cases in my classes at Harvard Business School, I ask participants, “Are Boeing’s problems caused... View Details

Keywords: by Bill George; Air Transportation; Transportation; Aerospace

10 Mar 2015
Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

and best options in-store along with the electrical supplies and tools you will need to install the fixture. Online they carry an endless aisle of products and they provide videos and View Details

Keywords: by Sean Silverthorne; Retail

01 Dec 2011
News

Knowing the Score

Miller Photo courtesy James Andrew Miller Having spent much of my time since graduating from HBS working in television or writing books or movies, I’m often asked why I went to business school in the first... View Details

Keywords: James Andrew Miller; Organizational Behavior; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

27 Jul 2020
Book

Reflection: The Pause That Brings Peace and Productivity

right away,” Badaracco says. 4: Pause and measure up The third classic approach to reflection involves measuring up. This is particularly relevant when you have to make a decision and act on it. It’s critical to take a few moments to step... View Details