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  • All HBS Web  (3,929)
    • People  (3)
    • News  (395)
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    • Events  (28)
    • Multimedia  (18)
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  • November 2011 (Revised August 2012)
  • Background Note

Customer Discovery and Validation for Entrepreneurs

By: Frank V. Cespedes, Thomas Eisenmann and Steven G. Blank
Provides practical guidelines for conducting market research to explore and validate demand for entrepreneurial offering. Explains how the research objectives of entrepreneurs might differ from those relevant to managers evaluating product or service offerings to... View Details
Keywords: Customer Value and Value Chain; Entrepreneurship
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Cespedes, Frank V., Thomas Eisenmann, and Steven G. Blank. "Customer Discovery and Validation for Entrepreneurs." Harvard Business School Background Note 812-097, November 2011. (Revised August 2012.)
  • 31 May 2023
  • Research & Ideas

With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines

If knowing what customers need is marketing gold, pinpointing exactly when they need it may just be platinum. Services that become part of a customer’s routine may deliver advantages beyond repeat business for a company, Harvard Business School Associate Professor Eva... View Details
Keywords: by Rachel Layne; Transportation
  • October 1990 (Revised April 1999)
  • Case

Hewlett-Packard: Queensferry Telecommunications Division

Queensferry Telecommunications Division has recently implemented an activity-based cost system. The case explores several issues. First, the role of variance analysis in an activity-based system. Second, the way to determine cost drive rates. Third, the evaluation of... View Details
Keywords: Activity Based Costing and Management; Telecommunications Industry
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Cooper, Robin, and Kiran Verma. "Hewlett-Packard: Queensferry Telecommunications Division." Harvard Business School Case 191-067, October 1990. (Revised April 1999.)
  • April 2008
  • Supplement

ProfitLogic (CW)

By: Lynda M. Applegate, Richard G. Hamermesh and Michael J. Roberts
This interactive spreadsheet accompanies the ProfitLogic case (#802-110) to enable analysis of the cash flow implications of three business models that the company is considering. Students are able to change key assumptions and see the impact on cash flow. View Details
Keywords: Cash Flow; Business Model
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Applegate, Lynda M., Richard G. Hamermesh, and Michael J. Roberts. "ProfitLogic (CW)." Harvard Business School Spreadsheet Supplement 808-704, April 2008.

    Matthew C. Weinzierl

    Matt Weinzierl is Senior Associate Dean for Faculty Research and Development at Harvard Business School, where he is the Joseph and Jacqueline Elbling Professor of Business Administration in the... View Details

    Keywords: aerospace
    • 10 Aug 2020
    • Working Paper Summaries

    Collaborating During Coronavirus: The Impact of COVID-19 on the Nature of Work

    Keywords: by Evan DeFilippis, Stephen Michael Impink, Madison Singell, Jeffrey T. Polzer, and Raffaella Sadun
    • March 1991 (Revised August 1995)
    • Case

    Interco

    Interco has been advised by Wasserstein Perella to reject a $70 per share offer for the company. The case deals with the various types of analysis employed by Wasserstein Perella and allows a discussion of the actions of Interco's board as well as Wasserstein Perella. View Details
    Keywords: Valuation; Negotiation Offer; Acquisition
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    Mason, Scott P. "Interco." Harvard Business School Case 291-033, March 1991. (Revised August 1995.)
    • February 1986
    • Case

    General Foods Corp.: Project Duck Soup

    General Foods must decide whether to acquire Entenmann's Bakery. Price and financing must also be decided. The teaching objectives include analysis of strategic fit, selection of purchase price, and financing method. Another issue is the debt to equity ratio that is... View Details
    Keywords: Acquisition; Corporate Finance; Manufacturing Industry; Food and Beverage Industry
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    Fenster, Steven R., and Robert R. Glauber. "General Foods Corp.: Project Duck Soup." Harvard Business School Case 286-071, February 1986.
    • 2001
    • Other Unpublished Work

    Clusters of Innovation Initiative: San Diego

    By: Michael E. Porter
    The study contains a conceptual framework for assessing the competitiveness of regional economies, an analysis of the San Diego region overall, as well as detailed assessments of two representative clusters—biotechnology/pharmaceuticals and communications. The report... View Details
    Keywords: Clusters; Economics; Industry Clusters; Economy; Growth and Development; Biotechnology Industry; Communications Industry; Pharmaceutical Industry; San Diego
    Citation
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    Porter, Michael E. "Clusters of Innovation Initiative: San Diego." Council on Competitiveness, Washington, DC, May 2001. (Report.)
    • June 2001
    • Case

    ESL Golf (A)

    By: Carliss Y. Baldwin and Christopher R Gordon
    Todd Peterson and his colleagues have spent five weeks analyzing CMP Capital Partners' potential leveraged buyout of ESL Golf. They are about to present their analysis and bid proposal to the investment committee, consisting of all CMP partners, which must approve any... View Details
    Keywords: Leveraged Buyouts; Private Equity; Auctions; Bids and Bidding; Valuation
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    Baldwin, Carliss Y., and Christopher R Gordon. "ESL Golf (A)." Harvard Business School Case 801-429, June 2001.
    • August 5, 2016
    • Article

    A Definitive Guide to the Brexit Negotiations

    By: Deepak Malhotra
    In this article I offer an analysis of the negotiation landscape facing UK and EU negotiators, along with advice on how they might navigate the "Brexit" process more effectively. For the record, I have not (at the time of this writing) been asked by either side to... View Details
    Keywords: Negotiation; Economics; United Kingdom; European Union
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    Malhotra, Deepak. "A Definitive Guide to the Brexit Negotiations." Harvard Business Review (website) (August 5, 2016).

      Hise O. Gibson

      Hise Gibson graduated from West Point, where he was a member of the Division-1A Army football team. Following graduation, he commissioned in the US Army as an Aviation Officer in the UH60 Blackhawk Helicopter. He served with distinction in various command and staff... View Details

      • 12 Jul 2010
      • News

      Is Venture Capital an Academic Pursuit?

      • 14 Jun 2020
      • News

      Private equity barons grow rich on $230bn of performance fees

      • July 2008
      • Case

      eHarmony

      By: Mikolaj Jan Piskorski, Hanna Halaburda and Troy Smith
      eHarmony's CEO needs to decide how to react to imitations of its business model, encroachment by competing models, and ascendance of free substitutes. The case provides four options to address these threats and asks students to choose one after they analyzed the... View Details
      Keywords: Business Model; Decision Choices and Conditions; Growth and Development Strategy; Industry Structures; Competitive Strategy; Competitive Advantage; Service Industry
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      Piskorski, Mikolaj Jan, Hanna Halaburda, and Troy Smith. "eHarmony." Harvard Business School Case 709-424, July 2008.
      • Research Summary

      Complement Distribution on Platforms: Browser Wars from an Industry Perspective

      Empirical analysis of diffusion of new technolgoies, such as the browser, accounting for quality and distribution channels. Joint work with Tim Bresnahan. Exploits discrepancies in survey data to examine the role of information and awareness in consumer choice for... View Details
      • September 2018 (Revised March 2019)
      • Teaching Note

      Philanthropy and Brand Building: Jeff Vinik and the Tampa Bay Lightning

      By: Stephen A. Greyser and Michael Mondello
      Teaching Note for HBS No. 919-403, “Philanthropy and Brand-Building: Jeff Vinik and the Tampa Bay Lightning.” Includes objectives, study questions, analysis and discussion points, and teaching plan—covering both traditional brand-building and the role of distinctive... View Details
      Keywords: Brands and Branding; Philanthropy and Charitable Giving; Business and Community Relations; Sports Industry; Tampa
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      Greyser, Stephen A., and Michael Mondello. "Philanthropy and Brand Building: Jeff Vinik and the Tampa Bay Lightning." Harvard Business School Teaching Note 919-404, September 2018. (Revised March 2019.)

        Krishna G. Palepu

        KRISHNA G. PALEPU is the Ross Graham Walker Professor of Business Administration, and has served previously as Senior Advisor to the President of Harvard University, and Senior Associate Dean at the... View Details

        Keywords: accounting industry; banking; financial services; information technology industry; pharmaceuticals; retailing
        • 02 Nov 2016
        • Blog Post

        Career and Internship Choices for the Classes of 2016 and 2017

        consumer packaged goods, with the later appearing to be driven by interest in smaller, early-stage companies. View a complete analysis of the career and internship choices for the MBA Classes of 2016 and 2017.  View Details
        Keywords: All Industries
        • September 1974
        • Case

        Max-Able Medical Clinic (A)

        The issue concerns introduction of a new technology in health care delivery. The case requires the student to analyze the process for delivering health care via a new technology, the multiphasic testing facility. Analysis of patient flow, capacity, choice of tests, and... View Details
        Keywords: Service Delivery; Technology Adoption; Health Care and Treatment; Service Industry; Health Industry
        Citation
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        Abernathy, William. "Max-Able Medical Clinic (A)." Harvard Business School Case 675-040, September 1974.
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