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Show Results For
- All HBS Web
(2,257)
- People (4)
- News (660)
- Research (1,178)
- Events (2)
- Multimedia (52)
- Faculty Publications (659)
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- 23 Jun 2003
- Research & Ideas
Psychology, Pathology, and the CEO
Haythornthwaite engaged large teams to work on a new strategy for Invensys, while Jim Kilts devised Gillette's strategy for each line of business by himself, working with a small group of trusted executives. Greg Dyke virtually eliminated... View Details
Keywords: by Rosabeth Moss Kanter
- 03 Nov 2022
- Op-Ed
Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains
many early employees will adjust to the scale of the business and the founders letting go of the details, some can become frustrated. They no longer feel “in the know” or recognized as the CEO’s trusted adviser on particular decisions for... View Details
Keywords: by Julia Austin
- 11 Jan 2011
- First Look
First Look: Jan. 11
permission to lead. Troy, a customer service manager, endangered his job and his company's reputation by focusing on protecting his position, not helping his team; when a trusted friend advised him to change his behavior, the results were... View Details
Keywords: Sean Silverthorne
- 21 Jan 2020
- Research & Ideas
Lessons for Retailers from the Rebirth of Indie Bookstores
says Raffaelli. “Many booksellers are voracious readers and serve as trusted guides who can point their customers to new genres or up-and-coming authors they might not have encountered,” he says. “Customers leave the store excited and... View Details
- 10 Apr 2019
- HBS Case
How Entrepreneurs Can Turn Lead Into Gold
know exactly what they need from a mentor. That process is really hard to write a contract for.” “You have to go out and make your own network happen.” Instead, entrepreneurs must rely on trust and mutual understanding, putting effort... View Details
- 07 Apr 2014
- Research & Ideas
Negotiation and All That Jazz
about negotiation stems from its inevitable uncertainty—and the realization that success is never wholly in our hands. That uncertainty and lack of control often breeds insecurity, defensiveness, and even hostility. "People worry about whether they are being too View Details
Keywords: by Michael Blanding
- 09 May 2011
- Research & Ideas
Moving From Bean Counter to Game Changer
or "ad hoc advisors," were functional experts valued for their experience, analysis and intuition. They had the trust of top management and the business people. But because their expertise was based on individual experience and tacit... View Details
- 05 Dec 2005
- What Do You Think?
Is Growth Good?
actually enable the kind of economic growth that we generally measure and read about. It's reasonably obvious, for example, that growth in such things as the rule of law, so-called transparency, and ethical behavior foster trust in... View Details
Keywords: by James Heskett
- 06 Jan 2003
- What Do You Think?
China: The Next Big Market Opportunity or the Next Big Bubble?
and rewarding." Several respondents emphasized that the most essential ingredients for success in developing markets in China are trusted partners with management talent who understand and operate comfortably and effectively in the... View Details
Keywords: by James Heskett
- 21 Aug 2000
- Lessons from the Classroom
Under the Magnifying Glass: The Benefits of Being a Case Study
been scientifically recorded." Other organizations can learn about his foundation, Garcia added, and a relationship of trust develops with colleagues in the outside world. Pablo Bosch "Our fears gradually disappeared,"... View Details
Keywords: by Martha Lagace
- 26 Mar 2013
- First Look
First Look: March 26
embeddedness of the new technologies posed significant entrepreneurial challenges. The best equipped to overcome these challenges were often entrepreneurs based in minorities who held significant advantages in capital-raising and trust... View Details
Keywords: Sean Silverthorne
- 27 May 2009
- First Look
First Look: May 27, 2009
Communication in Multicultural Networks: Deficits in Inter-cultural Capability and Affect-based Trust as Barriers to New Idea Sharing in Inter-cultural Relationships Authors:Roy Y.J. Chua and Michael W. Morris Abstract Innovative... View Details
Keywords: Martha Lagace
- 27 Dec 2010
- Research & Ideas
HBS Faculty on 2010’s Biggest Business Developments
phenomenon is enabling business leaders to regain the trust and credibility they have lost over the last ten years. That's why social networking is the most important business development of the year. William A. Sahlman, Dimitri V.... View Details
Keywords: by Staff
- 10 Feb 2009
- First Look
First Look: February 10, 2009
referred to the emirate as "the richest city in the world." Yet Al Mubarak, trusted advisor to the crown prince Mohamed bin Zayed Al Nahayan, and Mubadala were charged with transforming the economy of the emirate. Many were... View Details
Keywords: Martha Lagace
- 05 Feb 2009
- Research & Ideas
In Praise of Marketing
business performance. Even with these advances, marketers still do a surprisingly poor job of marketing Marketing. They do not appreciate, let alone articulate, the economic and social benefits of marketing. Marketplace exchanges are based on mutual View Details
- 28 Oct 2008
- First Look
First Look: October 28, 2008
Review 86, no. 10 (October 2008) Abstract In the face of the recent institutional breakdown of trust in business, managers are losing legitimacy. To regain public trust, management needs to become a true profession in much the way... View Details
Keywords: Martha Lagace
- 05 Apr 2021
- What Do You Think?
Why Can’t More Leaders Teach?
According to DeLong, the best leaders and teachers create covenant versus contractual (purely transactional) relationships. The former generates the trust necessary for cooperation and useful two-way communication. In DeLong’s words, “The... View Details
Keywords: by James Heskett
- 10 Mar 2014
- Research & Ideas
Counting Up the Effects of Sarbanes-Oxley
place," Srinivasan says. "That is a value judgment, to be sure. But it may not be a bad thing if certain companies are restricted in their access to financing, simply because loss of trust in public capital markets has big... View Details
- 02 Aug 2004
- What Do You Think?
For Greater Transparency, Is Section 404 an Effective Response?
the final analysis, doesn't our faith in organizations still depend on trust placed in the leadership of the businesses in which we invest and for which we work? And doesn't that in large part depend on the amount and kind of information... View Details
Keywords: by James Heskett
- 27 Jul 2019
- Op-Ed
Does Facebook's Business Model Threaten Our Elections?
commons costs. If that’s the case, then one election prediction seems easy to make: Facebook’s ethics problems will linger into 2020—and beyond. [Image: Derick Hudson] Related Reading: Can Mark Zuckerberg Rebuild Trust in Facebook? Why We... View Details
Keywords: by George Riedel