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  • 24 Feb 2020
  • Research & Ideas

The Hidden Vulnerabilities of Open Source Software

communicate with each other on the large-scale—particularly, the global scale—necessary to share such information.” Security of individual accounts. Of the 10 most-used software packages in the analysis, the CII team found that seven were... View Details
Keywords: by Frank Nagle and Jenny Hoffman; Computer
  • 13 Apr 2009
  • Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

past success and strove for even greater heights. But what do his efforts for Kind of Blue have in common with business innovation? Rob Austin: We conceived the case to get at questions about how the creative process "detaches"... View Details
Keywords: by Martha Lagace; Music
  • 01 Mar 2014
  • News

Generation Next

generated an operational loss. "My feedback was, 'You're in trouble,'" recalls Kahn. By the spring, Kahn was in Mumbai, part of a team tasked with turning Agrovet around—the first foreigner the Godrej Group had ever hired in a leadership... View Details
Keywords: Mark Bergen; Godrej Group; Management
  • September 2019 (Revised September 2019)
  • Case

Facebook Fake News in the Post-Truth World

By: John R. Wells, Carole A. Winkler and Benjamin Weinstock
In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
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  • 18 Jan 2018
  • News

The Lessons of All-Day Breakfast

Subscribe on iTunes Subscribe on SoundCloud More Skydeck episodes Dan Morrell: When Kristy Cunningham (MBA 1998) arrived at McDonald’s in 2014 as vice president of strategy and insights, she asked her team about the most common requests... View Details
Keywords: Food Services and Drinking Places; Hospitality
  • 18 Aug 2008
  • Research & Ideas

How Disruptive Innovation Changes Education

innovation, which is our field of specialty, proved a great way to help us do just that." Christensen, Horn, and Johnson recently teamed up via e-mail to answer a few questions from HBS Working Knowledge on the best paths to better... View Details
Keywords: by Martha Lagace; Education
  • 19 Sep 2005
  • Research & Ideas

Rethinking Company Loyalty

ways with their employer when they discover that they won't be able to achieve their career goals. But if the process is handled skillfully, all parties profit in the long run. The best kind of loyalty is when both parties are... View Details
Keywords: by Lauren Keller Johnson
  • 25 Mar 2019
  • Research & Ideas

The Secret Life of Supply Chains

however, all the industries that comprised that sector or how many jobs it contained. Two years ago, she teamed with Mercedes Delgado, professor at Copenhagen Business School and research scientist at the Massachusetts Institute of... View Details
Keywords: by Michael Blanding; Manufacturing; Service
  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

When our team reached out to 600 CEOs during the pandemic’s early stages to ask them about their greatest concerns, many cited communication with employees. While the right communication strategy has been critical during the pandemic, it... View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • January 2021 (Revised April 2022)
  • Case

Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

By: William W. George and Amram Migdal
This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details
Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota
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  • Web

2024 Reunion Presentations - Alumni

a software company that encourages households to reduce their energy consumption. From Opower's earliest days, its managers utilized experiments to amplify their environmental impact and enhance customer value. We will revisit some of their most consequential... View Details
  • 19 Sep 2016
  • Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

declaring they have told the truth. In 2014, the White House assembled a cross-agency group called the Social and Behavioral Sciences Team, tasked with improving the efficacy of federal programs by leveraging the findings of behavioral science. The aforementioned study... View Details
Keywords: by Carmen Nobel; Education
  • 03 May 2010
  • Research & Ideas

What Is the Future of MBA Education?

with team projects and experiential learning. Training might come initially through the collective work of multiple business schools, with cohorts of alumni who receive a short dose of either functional knowledge or research skills or... View Details
Keywords: by Martha Lagace; Education
  • Person Page

AOM Ethno PDW 2009-2014

AOM PDW 2014: Being There/Being Them: Entry, Exit, and In-Between in Organization Ethnography

Co-Organizers: Michel Anteby, Harvard; Curtis K. Chan, Harvard; Julia DiBenigno,... View Details

  • March 2022
  • Supplement

Winning Business at Russell Reynolds (B)

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting–and... View Details
Keywords: Compensation; Collaboration; Executive Search Firms; Consulting Firms; Compensation and Benefits; Restructuring; Human Resources; Human Capital; Management Practices and Processes; Organizational Culture; Organizational Change and Adaptation; Social and Collaborative Networks; Recruitment; Selection and Staffing; Talent and Talent Management; Consulting Industry; Employment Industry; Asia; Europe; Latin America; Middle East; North and Central America; South America; Oceania
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  • 13 Jun 2017
  • Blog Post

MS/MBA: Engineering Sciences – A Q&A with Professor Robert Howe

technology venture must meet customers’ needs, leverage technology for advantage, and have a viable business model. Launching a technology venture involves a design process that balances these priorities. By extension, leaders of... View Details
  • 12 Oct 1999
  • Research & Ideas

A Perfect Fit: Aligning Organization & Strategy

all have to be in alignment." Along with Russell A. Eisenstat, an independent consultant and former HBS faculty member, Beer has developed a process called Organizational Fitness Profiling, which helps a CEO or business unit general... View Details
Keywords: by Judith A. Ross
  • 13 Jun 2017
  • Blog Post

What is the MS/MBA: Engineering Sciences Program? A Q&A with Professor Tom Eisenmann

program website.  As an Admissions team we were curious to learn more about the impetus behind creating this degree, the kinds of candidates it will attract, and what its graduates might be expected to go on and do. We had the chance to... View Details
  • 25 Aug 2016
  • Blog Post

Why I Almost Didn’t Apply to HBS

work in London. I hoped this would finally make me “good enough” in the eyes of the admissions teams at all of my top schools. It was decided; London was happening! Even though I had spoken with recommenders and started drafting essays... View Details
  • 01 Mar 2021
  • Blog Post

Building Sustainable Brands

I manage the strategy and P&L for 5 of our Yoplait brands, as well as a cross functional team of over 30 people! My first launch entered stores in late December - so keep an eye out for something new from Yoplait! What are you looking... View Details