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  • All HBS Web  (2,217)
    • People  (7)
    • News  (429)
    • Research  (1,086)
    • Events  (8)
    • Multimedia  (6)
  • Faculty Publications  (420)
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  • 06 Sep 2005
  • What Do You Think?

What are the Lessons of New Orleans?

crash at a major U.S. airline that has never suffered an accident-related passenger fatality. Executives were assigned to "battle stations." A command post was established. Along with the CEO, teams were View Details
Keywords: by James Heskett
  • 12 Sep 2006
  • First Look

First Look: September 12, 2006

the footprint are outsourced—module boundaries are redrawn and interfaces designed for this purpose. The result is an invested capital advantage, which can be used to drive the returns of competitors below their cost of capital. We... View Details
Keywords: Sean Silverthorne
  • 25 Mar 2001
  • Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

airports come at a premium, however; securing space depended on financing, a credible design for Polished's stores, and leasing managers' belief in Rhyne's ability to hire people and satisfy customers—neither of which was possible, of... View Details
Keywords: by John S. Rosenberg
  • 20 Feb 2018
  • First Look

First Look at New Research and Ideas, February 20, 2018

difficulties in designing incentive systems, including the tradeoff between objective and subjective performance metrics, how to design incentive systems in team environments,... View Details
Keywords: Sean Silverthorne
  • 11 Jul 2017
  • First Look

First Look at New Ideas and Research, July 11

from less than 10 hours in the 1960s. What’s more, the meetings are often poorly timed, badly run, or both. We can all joke about how painful they are, say the authors, but that pain has real consequences for teams and organizations.... View Details
Keywords: Sean Silverthorne
  • 17 Apr 2017
  • HBS Case

This Turkish Debt Collector Is Customer-friendly

of both their consumers and regulators. “Usually, with debt collection, the object is to dial for dollars—collect as much as you can in the first phone call, and then outsource the work to the legal system,” says Campbell, whose research focuses on how companies can... View Details
Keywords: by Michael Blanding; Financial Services
  • 26 Aug 2013
  • Lessons from the Classroom

Built for Global Competition from the Start

equity in startups in exchange for development work in India. They also evaluate the managerial challenges that Grinna will face if his team becomes spread across two countries at such an early stage. And there is an opportunity to... View Details
Keywords: by Kim Girard; Education
  • 16 Mar 2010
  • First Look

First Look: March 16

pricing mechanism, capitalism must have the administrative capability to regulate the behavior of economic actors within those markets and the political capability to redesign their institutions; regulation and the design of market... View Details
Keywords: Martha Lagace
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

2017 Emerald Group Publishing Extreme Teaming: Lessons in Complex, Cross-Sector Leadership By: Edmondson, Amy C., and Jean-François Harvey Abstract—Today's global enterprises increasingly involve collaborative work by teams of experts... View Details
Keywords: by Sean Silverthorne
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

Lynda, Daniel Nylen, Jonny Holmstrom, and Kalle LyytinenHarvard Business School Case 813-073 The case follows leading Scandinavian media company Bonnier as it establishes a designated R&D division for the first time. The case, in... View Details
Keywords: Sean Silverthorne
  • 07 Sep 2011
  • First Look

First Look: Sept. 7

sector. In a second section, a multidisciplinary team of sociologists and an economist map how reforms in economic and social policies have produced declines in the social standing of some specific groups and economic mobility for others.... View Details
Keywords: Sean Silverthorne
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

can and cannot accomplish can be grouped as resources, processes, and the priorities embedded in the business model. Demonstrates what kinds of changes are required in an organization and team structure for each different type of... View Details
Keywords: Martha Lagace
  • 20 Mar 2018
  • First Look

First Look at New Research and Ideas, March 20, 2018

initiatives more closely to specific objectives: preventing misconduct, detecting it, or aligning policies with laws and regulations. Then, using careful model design and some creativity, firms can develop better metrics to measure what’s... View Details
Keywords: Sean Silverthorne
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

hundred customers with more casual relationships with an organization. A series of case studies is presented to illustrate ways in which organizations measure, create, sustain, and build ownership behaviors among customers and employees. This work is an extension of... View Details
Keywords: Martha Lagace
  • 08 Nov 2016
  • First Look

November 8, 2016

Along with co-founder Stacey Abrams, the pair had designed NOW's business model three years ago, and the company was at a critical juncture. NOW offered a program—called NOWaccount—that provided working capital to small businesses by... View Details
Keywords: Sean Silverthorne
  • 29 Feb 2016
  • HBS Case

Bigbelly's Big Bet on the Digital Trash Can

of decision makers, options can slow things down considerably,” says Weiss. Bigbelly is swiftly moving towards a subscription-only model that, if it alienated some municipalities, would make up for that fact by speeding sales to others. Just as crucially, the company... View Details
Keywords: by Michael Blanding; Energy
  • 04 Oct 2016
  • First Look

October 4, 2016

Using a sample of commercial logo design competitions, and a novel, content-based measure of originality, I find that intensifying competition induces agents to explore novel, untested ideas over tweaking their earlier work, but heavy... View Details
  • 16 Sep 2014
  • First Look

First Look: September 16

middle of a $1 billion capital expansion in its effort to become a vertically integrated supplier of rare earth minerals, oxides, and metals. After reporting lower than expected revenues and earnings for the second quarter of 2012, management needed to View Details
Keywords: Sean Silverthorne
  • 16 Jan 2018
  • First Look

First Look at New Research and Ideas, January 16, 2018

outcomes. (2) Selecting or developing leaders for the future requires a forward-looking strategy and culture. (3) In a merger, designing a new culture on the basis of complementary strengths can speed up integration and create more value... View Details
Keywords: Sean Silverthorne
  • 08 Nov 2024
  • HBS Case

What Wartime Service Taught These Historic Leaders

age 24, McNamara was the youngest professor ever hired at HBS, shortly after getting his business degree there in 1939. When HBS temporarily shut down to support the war effort during World War II, McNamara was asked to design and teach a... View Details
Keywords: by Avery Forman; Entertainment & Recreation
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