Sustainable Operations - Publications - Faculty & Research

14 Jul 2003
Research & Ideas

Keeping Your Balance With Customers

Industrial Era, product innovation and operations management predominated. Product innovation ensured the continuous flow of new products that would sustain growth or market share or both. View Details

Keywords: by Robert S. Kaplan & David P. Norton

11 Jan 2024
Blog Post

My Summer of Joy with the National Parks Service

responsible for documentation, research, and maintenance of shipwrecks, reefs, downed WWII planes, boat docks, and everything in between. My role was to help them design a more sustainable operating and... View Details

Career Coach

Meredith Hamilton

Home for Children (EVP & COO), Jumpstart (Strategy & Operations SVP), Citizen Schools (HBS Leadership Fellow), Teach for America (Summer Intern), The Guidance Center (Fundraising Manager), Prudential (Management Associate) View Details

Keywords: Education; Entrepreneurship; Impact Investing; Financial Services (All); Government; Real Estate; Social Enterprise

11 Oct 2016
First Look

October 11, 2016

service requests to their city government. Users who viewed photos of city workers responding to their service requests were more likely to continue using the app over the ensuing 13 months, demonstrating that operational transparency led... View Details

Keywords: Sean Silverthorne

Web

Eligibility | New Venture Competition

criteria: A project which has as a key component of its activities the creation of social value in a significant and sustained manner. The Competition is designed for projects that are in either the concept or pilot phase, meaning those... View Details

07 Nov 2024
Blog Post

Exploring California’s Climate Frontier: E&E Club’s Bay Area Trek

manufacturing process—from raw metal sheets to fully assembled vehicles—allows the company to streamline operations and move quickly to meet demand. The level of automation throughout the plant was remarkable, showcasing how Tesla’s... View Details

01 Sep 2015
News

Greater Than the Sum of its Parts

complex, it is clear that a new model based on collaboration and deeper integration is essential to the University’s ability to sustain its impact in the 21st century. Harvard President Drew Faust has institutionalized a new era of... View Details

01 Dec 2009
News

Robert Goodwin

Millennium Development Goals which range from halving extreme poverty to providing universal primary education, they provide sustainable benefits to a developing community for multiple generations, and they have the ability to impart the... View Details

Keywords: Deborah Blagg; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services; Management, Scientific, and Technical Consulting Services; Professional Services

2000
Chapter

Anticipating Greener Supply Chain Demands: One Singapore Company's Journey to ISO 14001

By: Michael W. Toffel

One major benefit of Jebsen & Jessen Packaging Pte Ltd (JJPS’s) implementation of ISO 14001 is that it acquired a third-party 'seal of approval' that will be used in its marketing efforts to meet the growing environmental concern of its customers within the electronics... View Details

Keywords: Supply Chain Management; Corporate Social Responsibility and Impact; Standards; Environmental Sustainability; Singapore

Citation

Read Now

01 Dec 2005
News

Trillion-Dollar Fixer-Upper

took in $2.8 billion in new investments during the first six months of this year. The new, public nature of the commercial real estate market thrives on information, once a precious commodity, now an industry fixture sustained by legions... View Details

Keywords: Roger Thompson; Real Estate

02 Dec 2015
Blog Post

Alumni: Where Are They Now? Featuring: Laura Mackay...

building a new network from scratch was quickly allayed by the strength and breadth of our alumni community, which provided me with incredible access directly to top industry leaders. At Fibroblast, my responsibilities are broad and include building the View Details

Keywords: Technology; Health Care; Entrepreneurship

Web

An Emerging Entrepreneur | Social Enterprise | Harvard Business School

for the Collective Academy, a for-profit institution of higher learning expected to enroll its first students in early 2016. Initially based in Mexico City, Bichara hopes to expand operations around Mexico and beyond with a curriculum... View Details

Web

Business and Climate Change Course | HBS Online

creatively to develop business solutions that mitigate climate change Explore climate change mitigation and adaptation efforts’ scalability, costs, and benefits to inform decisions related to your industry and role Who Will Benefit Business Professionals and Managers... View Details

01 Oct 1997
News

Meeting the Challenges of Third-World Development

Nations Operation in Somalia and was stationed in Mogadishu. A year after graduation, she accepted a six-month position as director of enterprise development in Tanzania with an international nongovernmental organization called... View Details

Article

Strategic Management of Product Recovery

By: Michael W. Toffel

Manufacturers of an expanding range of durable products are facing regulatory and market pressures to manage the products they manufactured upon their end of life (EOL). In part, this attention is motivated by a growing number of countries—especially across Europe and... View Details

Keywords: Product; Environmental Sustainability; Cost Management; Government Legislation; Logistics; Risk and Uncertainty; Strategy; Europe; Asia; United States

Citation

Find at Harvard

Read Now

13 Apr 2017
News

Solving Nigeria’s Skilled Workforce Challenge

Tulip, a four-star hotel in Festac, into a position as a telephone operator at the Radisson Blue Hotel in Victoria Island. WAVE is expected to train 25,000 people by 2019. “We have to start leveling the playing field. It should matter... View Details

Keywords: Jill Radsken

23 Sep 2024
Blog Post

2024 Summer Internships in Business & Environment

& Business Operations Intern, Tesla, Inc. Tesla’s mission is to accelerate the world’s transition to sustainable energy. A key part of this effort is increasing electric vehicle adoption by providing... View Details

01 Sep 2016
News

The Taxi Wars of Jakarta

Grab now operates in six Southeast Asian countries and has raised more than $700 million to date, with another funding round underway. In Indonesia, Grab took an early lead on Uber in part because the service let passengers pay with cash.... View Details

Keywords: Jeffrey Hutton; Illustrations by Josh Cochran

03 Oct 2024
Blog Post

Van den Ende Rozen

In January 2024, Professors Willy Shih and Mike Toffel led 45 HBS MBA students on site visits to witness the energy transition and innovative sustainable production activities throughout Denmark and the Netherlands, in the second year of... View Details

12 Sep 2024
Blog Post

Amager Bakke: I Like This Waste Incinerator in My Backyard!

insights into modern, innovative, and sustainable waste management. Notably, the facility follows several best practices to maximize the sustainability of its operations like... View Details

Publications