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  • 12 May 2009
  • First Look

First Look: May 12, 2009

honor code significantly reduced or eliminated unethical behavior. While dishonest behavior motivated moral leniency and led to strategic forgetting of moral rules, honest behavior motivated moral stringency and diligent recollection of... View Details
Keywords: Martha Lagace
  • 24 Sep 2001
  • Research & Ideas

How To Be an Angel Investor

evaluation occurs throughout sourcing, valuing, structuring and negotiating. Given the potential time drain, the best angel investors are careful and strategic in their approach to evaluation. Angels take a variety of approaches to this... View Details
Keywords: by David Amis & Howard Stevenson
  • 03 Jan 2007
  • First Look

First Look: January 3, 2007

organization in China. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207057 Japan Communications, Inc. Harvard Business School Case 805-119 In 2001, Seiji Frank Sanda is facing his worst crisis since founding Japan Communications... View Details
Keywords: Sean Silverthorne
  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

device company selling products to physicians for use with patients suffering chronic end-stage disease, to a medical technology company providing life-long solutions for people with chronic diseases. With the new vision setting direction, the CEO calls for business... View Details
Keywords: Sean Silverthorne
  • 06 Feb 2012
  • Research & Ideas

Kodak: A Parable of American Competitiveness

research and collaborate with the business and academic world. In addition, government officials and business leaders need to map out a long-term plan focused on efforts to keep important capabilities in the United States with the idea... View Details
Keywords: by Dina Gerdeman; Manufacturing
  • 04 Mar 2002
  • Research & Ideas

Don’t Lose Money With Customers

disciplined firms are at the market and segment levels if the same focus and precision don't exist in customer choice as well," Narayandas points out. In the second phase, Narayandas identifies three key aspects of managing customer relationships. First, firms... View Details
Keywords: by Peter K. Jacobs
  • 05 Mar 2013
  • First Look

First Look: March 5

discussed in terms of strategic and non-strategic linguistic cues.   Working PapersFinding the God Particle of the Sustainability Business Case: Greener Pastures for Shareholder Value Authors:Bertoneche, Marc L., and Cornis Van der Lugt... View Details
Keywords: Sean Silverthorne
  • 20 Jan 2010
  • First Look

First Look: Jan. 20

4,000 firms across 12 countries in Europe, North America, and Asia. We find that competition does indeed seem to foster greater decentralization. Download the paper: http://www.hbs.edu/research/pdf/10-052.pdf Accountability and Control as Catalysts for View Details
Keywords: Martha Lagace
  • 06 Feb 2007
  • First Look

First Look: February 6, 2007

Karl Ulrich, Wharton professor, must decide between a commercial and "open source" model for his new business case venture. Students analyze a variety of open source and proprietary business models and formulate strategic... View Details
Keywords: Martha Lagace
  • 17 Oct 2006
  • First Look

First Look: October 17, 2006

finance can play a strategic role. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=406102 Governance of the Business Family Harvard Business School Note 807-020 Explains the purposes, processes,... View Details
Keywords: Sean Silverthorne
  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

firm, as opposed to involuntarily (e.g., as required by law). These results imply that the proactive revelation of costs can improve a firm’s bottom line. The Use of History as a Strategic Resource: Institutional Resilience and the... View Details
Keywords: Carmen Nobel
  • 07 Apr 2003
  • Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

level of the proprietary Xerox system—at one-fifth the cost. 42 This price performance breakthrough gave Xerox a strategic benefit, reducing the costs of its high-end printers. Subsequently, in January 1991, one and a half years after AWP... View Details
Keywords: by Henry Chesbrough
  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

brand mix that would be carried. Results from the pilot store (a remodeled hypermarket in Beijing) were encouraging, with revenues and profits up and customers spending more on each visit. The company must decide how quickly to roll out Family Stores in China. View Details
Keywords: Martha Lagace
  • 24 Jul 2018
  • Op-Ed

4 Ways Managers Can Exercise Their 'Agency' to Change the World

Do your research and demonstrate to yourself that there is strong evidence that creating strategically planned social impact can enhance your company’s success. Use your professional skills to identify an... View Details
Keywords: by George Serafeim
  • 04 Mar 2002
  • What Do You Think?

Why the Bull Market in Leadership Books?

the bull market last? No. Will it create a market for new ideas, some of which will stick ...? Absolutely." These comments provoke several questions. As leaders, do we need to plan more time for reflection on what we do? Are we... View Details
Keywords: by James Heskett
  • September 2023 (Revised September 2024)
  • Technical Note

Measuring and Managing Social Impact

By: Brian Trelstad, Gerald Chertavian and Susan Pinckney
A brief overview of how to measure social impact at nonprofits, social organizations, and impact investments. View Details
Keywords: Analysis; Change; Transformation; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Forecasting and Prediction; Public Sector; Entrepreneurship; Social Entrepreneurship; Fairness; Entrepreneurial Finance; Governance; Governing and Advisory Boards; Policy; Innovation and Management; Knowledge Acquisition; Knowledge Use and Leverage; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Analysis, Tools, and Techniques; Management Practices and Processes; Resource Allocation; Measurement and Metrics; Standards; Strength and Weakness; Mission and Purpose; Success; Performance; Performance Evaluation; Philanthropy and Charitable Giving; Strategic Planning; Programs; Risk and Uncertainty; Social Enterprise; Non-Governmental Organizations; Social Issues; United States
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Trelstad, Brian, Gerald Chertavian, and Susan Pinckney. "Measuring and Managing Social Impact." Harvard Business School Technical Note 324-017, September 2023. (Revised September 2024.)
  • 24 Sep 2007
  • Research & Ideas

The FDA: What Will the Next 100 Years Bring?

maintain morale and focus, and to back up decisions with solid data on benefits and risks to different consumer populations. Q: What challenges does globalization pose to the FDA? A: The challenges are strategic and logistic. On the View Details
Keywords: by Sean Silverthorne; Biotechnology; Consumer Products; Food & Beverage; Health
  • 21 Feb 2012
  • First Look

First Look: Feb. 21

its plans to develop radical innovation even when it thinks highly of the market potential for the radical innovation. The incumbent does so to avoid validating the high market potential to the entrant, who may otherwise be encouraged to... View Details
Keywords: Sean Silverthorne
  • 07 Oct 2008
  • First Look

First Look: October 7, 2008

Lawrence Summers had presided over the final interviews of world-renowned architects being considered for the science complex planned for Harvard's expanded campus in Allston. The selection process had absorbed nine months in 2005 and... View Details
Keywords: Martha Lagace
  • 10 May 2016
  • First Look

May 10, 2016

Harvard Business Review Planned Opportunism: Using Weak Signals to Spur Innovations By: Govindarajan, Vijay Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51052 forthcoming View Details
Keywords: Carmen Nobel
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