Special Design Services - Publications - Faculty & Research

25 Jul 2023
Blog Post

Malcolm McClain (MBA/MPP 2023) Named First RISE Career Fellow

building and well-being. The fellowship’s unique model provides funding for one graduating student to join an organization dedicated to creating local financial and business opportunities. The RISE Career Fellow selects a company and partners with its leadership to... View Details

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Career Re-Entry & Flexible Work - Alumni

firm specializing in high-level accounting, legal, marketing and IT services on a special project or contract basis. On-Ramps On-Ramps is a recruiting and consulting firm View Details

18 Sep 2018
First Look

New Research and Ideas, September 18, 2018

under-provision of innovation. Firms have clear incentives to engage in strategic behavior because policymakers use market outcomes as a benchmark in designing regulation. This study examines a unique energy efficiency standard for... View Details

Keywords: Dina Gerdeman

12 Aug 2020
Research & Ideas

Why Investors Often Lose When They Sue Their Financial Adviser

assistant professor of finance at Harvard Business School. When they do find out, they often want to sue, but they can’t. Financial services companies require customers to waive their right to litigate and instead resolve their disputes... View Details

Keywords: by Danielle Kost; Financial Services

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Site Credits | Baker Library | Bloomberg Center | Harvard Business School

Supported by The de Gaspé Beaubien Family Endowment at Harvard Business School Debra Wallace Executive Director Knowledge and Library Services Laura Linard Senior Director Baker Library Special Collections... View Details

01 Mar 2024
News

Game On

It’s raining in Sarasota. And not a light sprinkle but a proper, Florida drenching, so the outdoor courts at the Pickleball Club’s Lakewood Ranch location are deserted. Inside is a different story. Most of the 12 courts are in play. With four people to a court, all... View Details

Keywords: Jen McFarland Flint; photographed by Edward Linsmier; Amusement, Gambling, and Recreation Industries; Arts, Entertainment

10 Feb 2015
First Look

First Look: February 10

Publications February 2015 RAND Journal of Economics Performance Responses to Competition Across Skill-Levels in Rank Order Tournaments: Field Evidence and Implications for Tournament Design By: Boudreau, Kevin J., Karim R. Lakhani, and... View Details

Keywords: Sean Silverthorne

January 1992 (Revised March 2006)
Case

The DAG Group

Chris Hackett and Val Rayzman have spent six months after graduating from business school exploring the possibility of building a chain of upscale drycleaners. This fragmented industry looked ripe for an innovative new entrant. Chris and Val have researched the... View Details

Keywords: Strategic Planning; Market Entry and Exit; Entrepreneurship; Acquisition; Service Industry

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26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

concluded that Toyota has come up with a powerful, broadly applicable answer to a fundamental managerial problem. The products we consume and the services we use are typically not the result of a single person's effort. Rather, they come... View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

January 2024
Supplement

Winning Business at Russell Reynolds

By: Ethan Bernstein and Cara Mazzucco

In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting—and... View Details

Keywords: Restructuring; Talent and Talent Management; Compensation and Benefits; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Culture; Performance Evaluation; Motivation and Incentives; Consulting Industry

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Leadership - Faculty & Research

management- transforming a sleepy but reasonably performing firm in a traditional industry not known for innovation, into an innovation-focused agile organization. Keywords: Leadership ; Change Management ; Insurance ; Insurance Industry ; Financial View Details

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Loan Reduction - Entrepreneurship

Loan Reduction ROCK CENTER LOAN REDUCTION PROGRAM The Rock Center Loan Reduction Program helps to reduce the educational debt repayment burden for a limited number of graduating student founders committed to the fulltime pursuit of their for-profit entrepreneurial... View Details

01 Nov 2020
Research & Ideas

Good Leadership Is an Act of Kindness

exhaust themselves attending to a special needs child or ailing parent. Everyone frets over their physical and financial well-being. Who among us isn't anxious, stressed out, and off our game right now? From bolstering remote... View Details

Keywords: by Boris Groysberg and Susan Seligson

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Online Business Strategy Courses | HBS Online

strategies. 8 weeks, 6-8 hrs/week Pay by September 25 $1,850 Certificate Complete any three courses within this subject area to earn a Certificate of Specialization in strategy . Complete the year-long CLIMB program to earn a Credential... View Details

24 Jan 2005
Research & Ideas

Rethinking Activity-Based Costing

and customers. At the same time, the new approach provides more accurate cost-driver rates by allowing unit times to be estimated even for complex, specialized transactions. Estimating the cost per time unit of capacity. Instead of... View Details

Keywords: by Robert S. Kaplan & Steven R. Anderson

21 Aug 2018
First Look

New Research and Ideas, August 21, 2018

of consumers towards high fee inferior products. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54865 forthcoming Manufacturing & Service Operations Management The Value of Fit Information in Online Retail: Evidence... View Details

Keywords: Dina Gerdeman

27 Jan 2020
Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

skepticism others may feel about you is to surprise and delight them, Huang says. In a meeting with a buyer for Neiman Marcus, clothing designer Sara Blakely was talking up the benefits of her product, Spanx, but sensed she was losing the... View Details

Keywords: by Dina Gerdeman

22 Dec 2015
First Look

December 22, 2015

https://cb.hbsp.harvard.edu/cbmp/product/815129-PDF-ENG Harvard Business School Case 615-022 IDEO: Human-Centered Service Design This case describes the human-centered innovation culture and View Details

Keywords: Carmen Nobel

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Organizational Behavior Curriculum - Faculty & Research

look at successful leaders in action to see how they: Develop a vision of the future. Align the organization behind that vision. Motivate people to achieve the vision. Design effective organizations and change them to achieve superior... View Details

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Team - Case Method Project

working in historical interpretation and education with the National Park Service to Case Method Institute. She received her B.A. in History and B.A. in International Relations from University of California, Davis. While completing her... View Details

Publications