Publications

June 2003
Case

Booker T. Washington High School

By: Rosabeth M. Kanter and Michelle Heskett

For over a decade, Principal Elsie Bailey has led a turnaround of this inner-city high school in Memphis. Although she's made progress, some problems have arisen for this "school of last resort" that deals with some of the more difficult student populations, and... View Details

Keywords: Secondary Education; Social Issues; Social Psychology; Policy; Problems and Challenges; Education Industry; Tennessee

July 2002 (Revised August 2002)
Case

Washington Hospital Center (D): Emergency Medicine After September 11

By: Rosabeth M. Kanter and Michelle Heskett

The all-risks-ready emergency room prototype project becomes widely accepted as a need after September 11, 2001. The already operational medical informatics system, Insight, comes under heavy demand after its strong performance during crises and is noticed by various... View Details

Keywords: Change Management; Health Care and Treatment; Nonprofit Organizations; Medical Specialties; Organizational Culture; Crisis Management; Technological Innovation; Higher Education; Performance Productivity; Health Industry; District of Columbia

January 2002
Case

IBM's Reinventing Education (B): West Virginia

By: Rosabeth M. Kanter and Daniel Galvin

Describes IBM's ongoing Reinventing Education initiative to improve K-12 public education via information technology developed by IBM's engineers and consultants. Focuses on one site, West Virginia, to reveal how IBM and the state created a mutually beneficial... View Details

Keywords: Programs; Partners and Partnerships; Information Technology; Education; Business and Community Relations; Information Technology Industry; Education Industry; West Virginia

April 2001
Teaching Note

CNBC.com (A): NBC Incubates E-business TN

By: Rosabeth M. Kanter and Brooke Bartletta

Teaching Note for (9-300-090). View Details

Keywords: Media and Broadcasting Industry; Telecommunications Industry

December 2000
Teaching Note

Bell Atlantic and the Union City Schools (B): Education Reform in Union City TN

By: Rosabeth M. Kanter and Ellen Pruyne

Teaching Note for (9-399-043). View Details

Keywords: Telecommunications Industry; Education Industry; New Jersey

March 1997 (Revised April 2011)
Case

Gillette Singapore: Managing Global Business Integration on the Ground (A)

By: Rosabeth M. Kanter and Thomas Dretler

The general manager of Gillette Singapore faces issues of managing change during the company's global integration with Parker Pen. View Details

Keywords: Mergers and Acquisitions; Change Management; Multinational Firms and Management; Integration; Retail Industry; Singapore

January 1997 (Revised February 1998)
Case

Elsie Y. Cross Associates, Inc. and CoreStates Financial Corp.

By: Rosabeth M. Kanter and Thomas Dretler

A consulting firm specializing in diversity and organizational change assists an 18,000-employee bank with a massive culture change effort. View Details

Keywords: Change; Size; Organizational Change and Adaptation; Organizational Culture; Diversification; Consulting Industry; Financial Services Industry

March 1998 (Revised September 1999)
Supplement

Electronic Data Systems (EDS)Supplement: A Personal Diary of A GVD Experience, Mexico City, October 4, 1997

By: Rosabeth M. Kanter and Thomas Dretler

Supplements the case. View Details

Keywords: Information Technology Industry; Mexico

Find at Harvard

04 Apr 2024
Blog Post

Climate Stories: Water Series - Episode #16: Tim Murdoch, HBS MBA 1990 – Learning about Climate Change and Water

and the HBS conference as a major step forward in his water journey, even though, he said, specific discussion about water issues were limited. During a lively case discussion led by HBS professor Rosabeth View Details

April 2013 (Revised November 2015)
Case

Advanced Leadership Pathways: Gilberto Dimenstein and Community Empowerment in Brazil

By: Rosabeth Moss Kanter, Alexandre Naghirniac, Ai-Ling Jamila Malone and Daniella Suarez

In 2011, Gilberto Dimenstein, a well-known Brazilian journalist, created a new model that connected disparate resources to revitalize Sao Paulo. He wanted his model to expand across Brazil and the world. Dimenstein covered many of the social issues facing Brazil as a... View Details

Keywords: Social Change; Websites; Education; Awareness; Marketing Communication; City Innovation; Leadership; Social Enterprise; Social Entrepreneurship; Web Sites; Marketing; City; Brazil

10 Nov 2009
First Look

First Look: Nov. 10

their appeal and bundles offered by producers with a strong reputation suffer less from the negative impact of the shift to mixed bundling in online channels. What Would Peter Say? The Continuing Relevance of the Drucker Perspective Author:Rosabeth View Details

Keywords: Martha Lagace

15 Dec 2009
First Look

First Look: Dec. 15, 2009

on its way to the successful creation of an entirely new business segment. Purchase this case: http://cb.hbsp.harvard.edu/cb/product/410052-PDF-ENG Gillette Company (E): Procter & Gamble Rosabeth Moss... View Details

Keywords: Martha Lagace

December 2020
Supplement

Video Interview with Pandwe Gibson

By: Rosabeth M. Kanter and Joyce J. Kim

Four diverse women entrepreneurs launched their ventures in a thriving entrepreneurial ecosystem that was part of a shift to a creative technology-driven economy for Miami. Although Miami was rated the #1 U.S. city for startups in 2017, the region contained structural... View Details

Keywords: Female Entrepreneur; Entrepreneurial Ecosystems; Sexism; Racism; Entrepreneurship; Business Startups; Diversity; Gender; Race; Prejudice and Bias; City; Culture; Miami

2016
Teaching Note

Advanced Leadership Pathways: Tom Santel and a Community Based Approach to Early Childhood Health

By: Rosabeth M. Kanter and Ai-Ling Jamila Malone

August 1998
Supplement

Cleveland Tomorrow, Video

By: James E. Austin and Rosabeth M. Kanter

As part of Cleveland's turnaround, Cleveland Tomorrow creates new investment funds to stimulate new business development. This development is designed to earn a profit and bring new benefits to the community. Part of the HBS Social Enterprise Video Series on Business... View Details

Keywords: Investment Funds; Leadership; Growth and Development Strategy; Business and Community Relations; Social Enterprise