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Show Results For
- All HBS Web
(1,301)
- People (3)
- News (242)
- Research (889)
- Events (1)
- Multimedia (5)
- Faculty Publications (336)
- 30 Apr 2013
- First Look
First Look: April 30
daunting challenge. It takes courage and hard work. Too often, we charge down a path leading to "success" as defined by those around us-and ultimately, are left feeling dissatisfied. Each of us is unique and brings distinctive skills and View Details
Keywords: Sean Silverthorne
- 15 Mar 2016
- First Look
March 15, 2016
participation, improve representation of marginalized groups, and increase the average level of competence and informedness of the population. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50729 Do CEO Activists... View Details
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
Cisco relies on three layers of customer data to inform its efforts to improve customer satisfaction: The overall satisfaction survey that customers fill out annually; interviews with targeted customer segments, follow-on surveys, and... View Details
Keywords: by Jean Ayers
- 13 Nov 2007
- Research & Ideas
Six Steps for Reinvigorating America
be sensible. But we're not doing it. There are many other things. We're not using enough of the technology we have to improve healthcare. We have a national service program in the United States that does so much good, but it's tiny.... View Details
Keywords: by Sean Silverthorne
- 03 Jun 2002
- What Do You Think?
Are We Entering an Era of European Management Leadership?
highly unionized, highly paid work force puts in an average workweek of 28.8 hours. To this we could add a second and related practice: Balance work and personal life. Many would claim that the quality of life (bolstered even by... View Details
Keywords: by James Heskett
- 19 May 2014
- Research & Ideas
Why Companies Should Compete for Your Privacy
analyze the information exploitation dichotomy outlined above. We take the view that there are two types of exploitation: one which is beneficial to consumers, and one which is not. The first type of exploitation improves the View Details
- 06 May 2014
- First Look
First Look: May 6
examine how the quantity of information generated about firm prospects can be improved by splitting a firm's cash flow into a "safe" claim (debt) and a "risky" claim (equity). The former, being relatively insensitive... View Details
Keywords: Sean Silverthorne
- Web
Dean Srikant Datar’s 2022 Commencement Remarks | About
about three qualities that are crucial for leaders today: the extent to which you are able to enthuse , enable , and empower others, and how you create an environment in which every individual in your organization can flourish. My former... View Details
- 05 May 2003
- Research & Ideas
Sharing the Responsibility of Corporate Governance
value, such as total quality management and benchmarking, and are trained how to improve quality while reducing costs. Students learn which techniques have worked well and... View Details
Keywords: by Carla Tishler
- 01 Jun 2020
- News
Inside Out
Spaces Drive Performance and Creativity, coauthored with Harvard T.H. Chan School of Public Health Assistant Professor Joe Allen. “Public health is obviously directly connected to society’s success in answering this call." In real terms, Macomber and Allen note, this... View Details
- 24 Jul 2007
- First Look
First Look: July 24, 2007
generated by the primary product to improve the process efficiency of the by-product. We also examine the market structure where two firms practice by-product synergy, as well as conditions under which the by-product becomes the primary... View Details
Keywords: Martha Lagace
- 19 Jun 2012
- First Look
First Look: June 19
making complex decisions. Under some circumstances, unconscious thought improves decisions even more than conscious thought. Executive functioning depends on energy provided by glucose, and we know from previous research that the... View Details
Keywords: Sean Silverthorne
- 11 Mar 2014
- First Look
First Look: March 11
Tarun Khanna Abstract—In the patenting literature, economists and legal scholars have focused on the question of improving the quality of prior art available to patent examiners and mitigating the filing and... View Details
Keywords: Sean Silverthorne
- 17 Nov 2003
- Research & Ideas
The Business Case for Diabetes Disease Management
Conference on November 7. Beaulieu's research focuses on many aspects of healthcare—including contracting, quality competition in managed care, and human capital management and performance measurement. At the session, she prodded her... View Details
- 15 Apr 2002
- Research & Ideas
In the Virtual Dressing Room Returns Are A Real Problem
comparisons based on independent performance evaluations. (Although for online purchases, as for catalog purchases, brand names help consumers infer certain aspects of quality or fit, especially for consumers making repeat purchases.)... View Details
- 01 Dec 1999
- News
Christensen and Vernon Remembered
professors improve their teaching capabilities. Christensen and several other faculty members responded by writing numerous cases that focused on the skills discussion teachers must have to be effective. Building on this HBS work, in the... View Details
- 01 Dec 2005
- News
A Matter of Opinion
opened his eyes to the fact that “many different reasons bring people to the School, not just the lure of making money. One of my more conservative classmates said the purpose of business is to give people value for their money, put out a decent product, make a fair... View Details
- 18 Dec 2012
- First Look
First Look: December 18
Care (forthcoming) Abstract Background: Teamwork in health care settings is widely recognized as an important factor in providing high quality patient care. However, the behaviors that comprise effective teamwork, the organizational... View Details
Keywords: Carmen Nobel
- 23 Mar 2010
- First Look
First Look: March 23
because of cannibalization and endogenous vertical differentiation concerns. We discuss how our study helps improve our understanding of notions of strategy, business model, and tactics in the field of strategy. Download the paper:... View Details
Keywords: Martha Lagace
- 18 Oct 2016
- First Look
October 18, 2016
new ones. The authors contend that by understanding what causes customers to "hire" a product or service, any business can improve its innovation track record, creating products that customers not only want to hire, but that... View Details
Keywords: Sean Silverthorne