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- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
key themes and related topics determined by the Journal of Service Management (JOSM) Service Operations Expert Research Panel. By offering a good number of such research questions, this article provides a broad range of ideas to spur... View Details
Keywords: Sean Silverthorne
- 20 Dec 2004
- Research & Ideas
How an Order Views Your Company
in optimization of supply chains and logistics. I think that for all of us, the order cycle provided a wonderful window through which to observe the intricate details of revenue management, cross-functional coordination, and profitability... View Details
Keywords: by Sarah Jane Johnston
- 02 Feb 2010
- First Look
First Look: Feb. 2
yours to provide unique customer solutions. Purchase this book: http://cb.hbsp.harvard.edu/cb/web/product_detail.seam?R=1721-HBK-ENG&conversationId=355532&E=3159 Merchants to Multinationals Author:Geoffrey Jones Publication:Tokyo:... View Details
Keywords: Martha Lagace
- 04 Oct 2016
- First Look
October 4, 2016
2016 Self-published Introduction to Financial Accounting: Review Quizzes and Practice Exams By: Narayanan, V.G. Abstract—This book provides practice multiple choice questions on introductory accounting topics. It can be used to prepare... View Details
- 06 Sep 2022
- Research & Ideas
Curbing an Unlikely Culprit of Rising Drug Prices: Pharmaceutical Donations
Prescription drug costs continue to climb in the United States, but tightening a loophole in a federal law may help curb rising expenses, according to research published this week in Health Affairs. Efforts to control US health care... View Details
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and... View Details
- 21 Aug 2018
- First Look
New Research and Ideas, August 21, 2018
rates and order value and reduces fulfillment costs arising from returns and home try-on behavior, that is, customers ordering multiple sizes of the same product. We explore mechanisms through which View Details
Keywords: Dina Gerdeman
- 01 Feb 2022
- What Do You Think?
Is Concierge Management an Answer to the “Big Quit”?
(iStockphoto/Mladen Zivkovic) Several years ago, my spouse and I turned to concierge medicine. We no longer wanted to deal with a US health care system that often provides basically anonymous, production line diagnosis and treatment... View Details
Keywords: by James Heskett
- 26 Jan 2010
- First Look
First Look: Jan. 26
Working PapersCompeting Ad Auctions: Multi-homing and Participation Costs Authors:Itai Ashlagi, Benjamin Edelman, and Hoan Soo Lee Abstract We model competing auctions for online advertising, with attention to the participation View Details
Keywords: Martha Lagace
- 04 Dec 2013
- Research & Ideas
The Fantastic Horizon: How to Invest in a New City
seven key lessons: New cities must have a purpose: There must be a reason to exist. For both of these endeavors, it's to provide jobs; either in a special export zone or in a new seaport. The struggles of New Songdo City in South Korea,... View Details
- 29 Sep 2003
- Research & Ideas
Why Managing Innovation is Like Theater
exceptionally talented big stars can (and often will) create a less effective play than one made up of ordinarily talented artists who have, through hard work, learned how to collaborate. Business history too provides numerous examples of... View Details
Keywords: by Rob Austin & Lee Devin
- 23 Feb 2004
- Research & Ideas
How Corporate Responsibility is Changing in Asia
a permanent reality in corporate boardrooms—whether or not executives have a deep-seated passion for the social issues involved. Expectations are changing, agreed panelists. Oil corporations, for example, are well versed in the standard tradeoff of View Details
Keywords: by Julia Hanna
- 10 May 2004
- Research & Ideas
Rethink the Value of Joint Ventures
going it alone even more than the returns to partnering with local firms. The reasons are that the forces of globalization—particularly reduced trade costs leading to more fragmented production processes—are making it more and more... View Details
Keywords: by Cynthia Churchwell
- 23 Jan 2007
- First Look
First Look: January 23, 2007
technology would provide the country with greater agricultural production, a major source of exports, without the need to convert additional areas of the Cerrado or Amazon to farmland. However, producers have been slow to adopt it due to... View Details
Keywords: Martha Lagace
- 02 Nov 2020
- What Do You Think?
Is Antitrust Just a Quaint Notion in the Digital Age?
etc.” Several responses questioned whether there was damage to the consumer, often at issue in antitrust. As Shoshanna Zuboff pointed out, in “free” high-tech services, the consumer benefits and resulting satisfaction are highly visible; the View Details
Keywords: by James Heskett; Retail; Technology; Telecommunications; Communications; Consumer Products; Service
- 26 Mar 2014
- Research & Ideas
How Electronic Patient Records Can Slow Doctor Productivity
care providers who demonstrate "meaningful use" of digital records. The legislation came from the belief that EHRs used in certain ways—such as medication order entry that would alert a clinician about drug-to-drug interactions—could... View Details
- 03 Mar 2009
- First Look
First Look: March 3, 2009
and complementary effects across channels to provide sales forecasting, promotion planning, and customer relationship management guidance to multichannel managers. We investigate three contingencies in a sales analysis of a leading U.S.... View Details
Keywords: Martha Lagace
- 11 Feb 2019
- Research & Ideas
The Business of Saving the Planet
"The fact that the benefits of addressing the problem of climate change almost certainly outweigh the costs ... does not make concerted global action to address the problem easy." —Climate Change in 2018: Implications for Business If there is one positive... View Details
- 24 Sep 2014
- Op-Ed
Stop Thinking of Climate Change as a Religious or Political Issue
subsidies are our descendants. If they could vote in Senate elections or in shareholder meetings, they would fire us. Other Articles In This Series Tackling Climate Change Will Cost Less Than We Think We Need a Miracle. New Nuclear Might... View Details
- 17 Oct 2017
- First Look
First Look at New Research and Ideas, October 17, 2017
startup organization for the thousands of employees who join a fledgling company and do the day-to-day work required to grow it into something of value. Entering StartUpLand is a practical, step-by-step guide that provides an insider's... View Details
Keywords: Sean Silverthorne