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  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

were essential, and radical corporate social responsibility concepts were pursued by some firms. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53419 forthcoming Capitalism Beyond Mutuality New Prospects for... View Details
Keywords: Carmen Nobel
  • 31 Jan 2005
  • Research & Ideas

Rethinking Marketing’s Conventional Wisdom

generating goodwill in a nonaggressive way. Q: You write a lot about interactions between humans and technology. Are computers the perfect tool for customized marketing? A: The tailoring of messages via computer technology to a person's... View Details
Keywords: by Garry Emmons; Service
  • 29 Oct 2008
  • Research & Ideas

The Next Marketing Challenge: Selling to ’Simplifiers’

Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge. Watch out View Details
Keywords: by John Quelch; Retail; Consumer Products; Entertainment & Recreation
  • 24 Feb 2014
  • Research & Ideas

Uncovering Racial Discrimination in the ‘Sharing Economy’

average in order to compete successfully. "Airbnb's pricing suggestions implicitly acknowledge that price is a market-driven outcome," Luca says. "In a market, prices move until supply meets demand. And the data indicate that discriminatory View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Advertising
  • 05 Jul 2022
  • Op-Ed

Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams

this stuff for a long time, directing people toward cues and behaviours misses the point. If someone is indeed a strong extrovert, and tries to remember a list of behavioural cues like this cognitively, they’ll be trying so hard to ‘look... View Details
Keywords: by Danielle Kost
  • 07 Feb 2005
  • Research & Ideas

How “Career Imprinting” Shapes Leaders

We all know the importance of mentors and other early career experiences in shaping the kind of leaders we ultimately become. But how important to that development are the particular companies we work for? For Harvard Business School... View Details
Keywords: by Mallory Stark
  • 18 Aug 2017
  • Op-Ed

Op-Ed: Courageous Leader Triggers a Moral Revolt of CEOs Against Trump

actions was not without risk for the CEOs and their companies” While many CEOs prefer to stay under the radar and avoid public scrutiny, Ken Frazier led the way with his example. As the chair of PhRMA, the... View Details
Keywords: by Bill George
  • 03 May 2004
  • Research & Ideas

Business History around the World

While many history departments of American universities prefer to keep business as a separate discipline, HBS entrepreneurship professor Geoffrey Jones encourages the examination of history as a way to better understand contemporary... View Details
Keywords: by Cynthia Churchwell
  • 13 Oct 2010
  • First Look

First Look: October 13, 2010

  PublicationsBuy-In: Saving Your Good Idea from Getting Shot Down Authors:John P. Kotter and Lorne A. Whitehead Publication:Harvard Business Press, 2010 Abstract You've got a good idea. You know it could make a crucial difference for... View Details
Keywords: Sean Silverthorne
  • 26 Jan 2021
  • Research & Ideas

A New Way to Cut Credit Card Debt: Pay Off One Purchase at a Time

monthly payment, according to the Federal Reserve. For people struggling to chip away at high balances, targeting specific items on their credit card bills can provide much-needed control and encouragement. “Instead of a list of purchases... View Details
Keywords: by Kristen Senz; Financial Services
  • 08 Dec 2014
  • Research & Ideas

A Manager’s Guide to International Strategy

the product? In Europe, consumers in 13 different countries have 13 different preferences for the texture and taste of tomato soup. In addition, a company may decide to offer a product completely outside its... View Details
Keywords: by Julia Hanna
  • 17 Nov 2014
  • Lessons from the Classroom

Managing the Family Business: Are Optimists or Pessimists Better Leaders?

the worst. Never disappointed." Which do you pick up first? It's probably a good thing for us that so-called rationalists (tagline: "Why so emotional?") are in the minority, because studies show that without optimism or... View Details
  • 05 Nov 2024
  • Book

Building the Road to 'Small Business Utopia' with AI and Fintech

predict the creditworthiness of a small business, much like a consumer’s personal credit score helps banks predict creditworthiness for personal loans, credit cards, and mortgages? What if a small business owner had a dashboard of their... View Details
Keywords: by Karen G. Mills; Financial Services
  • 05 Mar 2001
  • What Do You Think?

Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?

can get beyond the initial negative reaction to what, for want of a better term, is the potential "commoditization" of people. As one respondent, Quan Quan, put it, "The preference will be... View Details
Keywords: by James Heskett
  • 16 Apr 2001
  • Research & Ideas

Brand Power from Wedgwood to Dell: Part One

her latest book. An authority on business history as well as branding, consumer behavior, and business strategy, Koehn cut her historical teeth on understanding and interpreting the economic and social contexts for businesses. In Brand... View Details
Keywords: by Martha Lagace
  • 11 May 2015
  • Research & Ideas

A Road Map to Fix America’s Transportation Infrastructure

Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details
Keywords: by Dina Gerdeman; Transportation
  • 19 Jul 2011
  • Research & Ideas

Rupert Murdoch and the Seeds of Moral Hazard

fulfill its independent fiduciary responsibilities in overseeing this global organization? While there is a temptation to pile on, I would prefer to comment on what can be learned from this situation. This and other leadership crises of... View Details
Keywords: by Staff; Journalism & News; Publishing
  • 24 Jun 2014
  • First Look

First Look: June 24

participants prefer borrowing less when a free formal savings account is available. Take-up patterns suggest that requests by others for participants to share their resources may be a key obstacle to saving.... View Details
Keywords: Sean Silverthorne
  • 22 Dec 2003
  • Research & Ideas

Why Negotiation is Like Jazz

Skilled improvisational musicians practice alone and with others for hours every day, year after year—notes, scales, chords, and progressions. After all of this practice comes a performance, and an improvisation begins. View Details
Keywords: by Kathleen L. McGinn
  • 09 May 2005
  • Research & Ideas

Hold or Fold? Sizing Up Business Risk

Every bet—large or small, corporate or personal—puts you into a game. And whatever the game, at some point your participation ends. Sometimes it ends because the game is over for all the players, sometimes because your participation is... View Details
Keywords: by Eileen C. Shapiro & Howard H. Stevenson
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