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  • September 2024 (Revised December 2024)
  • Case

Epic: The Future of Health Information Technology

By: Regina E. Herzlinger and Brian L. Walker
What are the next steps for a firm that has scaled up?
The case focuses on how the founder and leadership team of a health IT company with over 45 years of market leadership should prepare for the future, while navigating founder transitions and industry... View Details
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  • April 2013
  • Teaching Plan

Barclays and the LIBOR Scandal

By: Clayton S. Rose and Aldo Sesia
In the summer of 2012, Barclays plc, one of the largest banks in the world, agreed to settle with authorities and acknowledged that the firm had manipulated LIBOR (London Inter-Bank Offered Rate)—a benchmark reference rate that was fundamental to the operation of... View Details
Keywords: Financial Systems; Financial Services; Corruption; Regulation; General Management; Management; Leadership; Economic Systems; Crime and Corruption; Ethics; Culture; Banking Industry; Financial Services Industry; United Kingdom
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  • 21 Nov 2023
  • Research & Ideas

Employee Negativity Is Like Wildfire. Manage It Before It Spreads.

explores how emotions intensify within groups and uncovers ways that leaders can reorient the negative feelings of employees, shareholders, and other stakeholders to help them work toward a positive purpose. For example, if employees are... View Details
Keywords: by Kristen Senz
  • 2021
  • Working Paper

The Demand for Executive Skills

By: Stephen Hansen, Raffaella Sadun, Tejas Ramdas and Joseph B. Fuller
We use a unique corpus of job descriptions for C-suite positions to document skills requirements in top managerial occupations across a large sample of firms. A novel algorithm maps the text of each executive search into six separate skill clusters reflecting... View Details
Keywords: C-Suite; Jobs and Positions; Competency and Skills; Management Skills; Job Search; Job Design and Levels
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  • 05 Sep 2007
  • Working Paper Summaries

Global Currency Hedging

Keywords: by John Y. Campbell, Karine Serfaty-de Medeiros & Luis M. Viceira; Financial Services
  • October 31, 2017
  • Article

In Tackling #MeToo, Don’t Ignore Micro-Insults That Harm Women’s Careers

By: Rosabeth Moss Kanter
The Harvey Weinstein horror show has brought attention to previously unspoken abuses of male power to sexually harass and suppress women. Prominent women are joining the #MeToo moment, feeling safety in numbers as they reveal facing egregious bullying. Businesses are... View Details
Keywords: Sexual Harassment; Gender Inequality; Gender; Equality and Inequality; Change; Safety; Corporate Governance
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  • June 1990 (Revised January 1994)
  • Case

Desktop Printer Industry in 1990

The desktop printer industry in 1990 is characterized by significant uncertainty about new technologies and about the types of features customers may demand in the next decade. The case looks at the positions of Hewlett-Packard, Canon, Kodak, Xerox, and IBM enabling... View Details
Keywords: Risk Management; Change Management; Competition; Hardware; Computer Industry
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  • 07 Jan 2015
  • News

Les pièges de la transparence à tout prix

  • 07 Mar 2011
  • News

Why Companies Fail--and How Their Founders Can Bounce Back

  • 23 Sep 2021
  • News

Eight Ways to Totally Reboot Your Commute

  • 10 May 2021
  • News

Page: A GED for College? Not as Far-Fetched As It Sounds

  • July 2004 (Revised October 2018)
  • Case

Opium and Entrepreneurship in the Nineteenth Century

By: Geoffrey Jones, Elisabeth Koll and Alexis Gendron
This case examines the role of Jardine Matheson, a trading company founded by two Scottish merchants, in the opium trade between India and China during the nineteenth century. The two Opium Wars fought between Western powers and China, which sought to stop opium... View Details
Keywords: History; Globalized Economies and Regions; Ethnicity; Multinational Firms and Management; Groups and Teams; Trade; Social and Collaborative Networks; China; United Kingdom
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  • Program

Preparing to Be a Corporate Director

can make your greatest contribution Develop a personal strategy for your board career Clarify your reasons and motivations for joining a board Develop a thoughtful plan for integrating board service into your career Plan how you will balance the board director role... View Details
  • 27 Oct 2010
  • Working Paper Summaries

Prosocial Spending and Well-Being: Cross-Cultural Evidence for a Psychological Universal

Keywords: by Lara B. Aknin, Elizabeth W. Dunn, Christopher P. Barrington-Leigh, John Helliwell, Robert Biswas-Diener, Imelda Kemeza, Paul Nyende, Claire Ashton-James & Michael I. Norton
  • 2021
  • Working Paper

Technology Differentiation and Firm Performance

By: Sam Arts, Bruno Cassiman and Jianan Hou
Prior work has extensively studied how investing in R&D and building a technology portfolio relate to superior firm performance. However, the value of a firm’s technology portfolio should also be driven by the degree to which it is more unique and technologically... View Details
Keywords: Technology Portfolio; Differentiation; Competitiveness; Organizations; Technology; Performance; United States
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  • 2019
  • Working Paper

The Creative Consulting Company

By: Robert S. Kaplan, Richard Nolan and David P. Norton
During the past 50 years, several consulting companies introduced important new ideas that extended management theory and improved management practice. This paper draws upon public sources and the authors’ personal experiences to describe how three management... View Details
Keywords: Management; Theory; Practice; Performance Improvement; Innovation and Management; Consulting Industry
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  • 2012
  • Other Unpublished Work

Selection, Reallocation, and Knowledge Spillover: Identifying the Sources of Productivity Gains from Multinational Activity

By: Laura Alfaro and Maggie X. Chen
The impact of multinational activity on host-country productivity has been a major topic of economic research. A positive impact can be attributed to knowledge spillovers from foreign multinational to domestic firms or a less stressed, alternative explanation—firm... View Details
Keywords: Multinational Firms and Management; Performance Productivity; Supply and Industry; Knowledge; Manufacturing Industry
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    The Magic That Makes Customer Experiences Stick

    The field of customer experience (CX) design — which aims to ensure that customers have positive touch points with companies while buying and consuming their products and services — has grown quickly in recent years. Research has shown that memorable experiences,... View Details

    • 06 Apr 2023
    • Blog Post

    How to onboard recently graduated MBAs

    For large numbers of Harvard Business School MBA graduates, the first post-degree position is not merely a return to the workforce, but a deliberate pivot toward a new ambition. “Many MBAs are switchers,” notes Kristin Brennan, HBS Career... View Details
    Keywords: All Industries
    • June 2023
    • Exercise

    Successful Governance for the Family Enterprise

    By: Christina R. Wing
    This exercise examines three different family enterprise scenarios to open a conversation on what makes them successful. We look at how there is no strategy that fits all for family businesses, but there are strategies that can influence both the business and the... View Details
    Keywords: Family Business; Strategy; Success
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