Publications

Profile

Sheila Marcelo

need. More than 11 million people across 16 countries now use the service to find help with their children, parents, pets, and homes. “We help families achieve their aspirations by giving them peace of mind... View Details

Keywords: Services; Services; Services

Profile

Brittani Rettig

serving my blog readers. Living a life of service is one thing that keeps me very motivated. I succeed when those I serve succeed. "The differences are countless. My consulting role allows me to drive formal project management View Details

Keywords: Services; Services; Services

Fall 2024
Article

The Problem of Good Conduct Among Financial Advisers

By: Mark Egan, Gregor Matvos and Amit Seru

Households in the United States often rely on financial advisers for investment and savings decisions, yet there is a widespread perception that many advisers are dishonest. This distrust is not unwarranted: approximately one in fifteen advisers has a history of... View Details

Keywords: Personal Finance; Behavioral Finance; Trust; Financial Services Industry

Read Now

19 Mar 2006
Research & Ideas

Do I Dare Say Something?

that lead people to feel more or less safe speaking up: individual differences and contextual factors. Individual differences include personality dispositions such as one's level of extraversion or... View Details

Keywords: by Sarah Jane Gilbert

April 2022
Case

Marsha Simms: Trailblazer in Corporate Law

By: Robin Ely, Boris Groysberg, Colleen Ammerman and Olivia Hull

Follows the journey of lawyer Marsha Simms from her childhood in racially-segregated St. Louis to the upper echelons of the New York legal community. Describes her education, career choices, accomplishments, and setbacks. Highlights significant moments such as her... View Details

01 Dec 2004
News

Retirement's Changing Face

with this eternal conundrum. Easy Rider Martin Snoey (MBA ’72) Age: 61 Home: Mercer Island, Washington “My sense is that life is not a simple sequence of events,” says Martin Snoey. “Instead, it’s a continual trade-off among career, family, hobbies, View Details

Keywords: Personal Services

13 May 2010
Working Paper Summaries

Just Say No to Wall Street: Putting A Stop to the Earnings Game

Keywords: by Joseph Fuller & Michael C. Jensen; Financial Services

June 2013
Case

Ken Traub at American Bank Note Holographics

By: Suraj Srinivasan and Michael Norris

Ken Traub is hired as CFO for American Bank Note Holographics, the market-leading security holograph company in January 1999, but discovers on his first day that the company has misstated its financials and resigns. After consulting with the company for the next... View Details

Keywords: Information Technology; Moral Sensibility; Earnings Management; Crime and Corruption; Personal Development and Career; Management Teams; Service Industry; Service Industry; United States

March 2015
Case

Clifford Chance: Women at Work

By: Boris Groysberg, Katherine Connolly and Stephanie Marton

It was October 2013, and global law firm Clifford Chance was coming under fire for the second time in less than a year for reputedly failing to provide a supportive work environment for its female associates. A memo entitled "Speaking Effectively" was just issued to... View Details

Keywords: Women; Law; Fairness; Employee Relationship Management; Retention; Human Capital; Organizational Culture; Performance Expectations; Work-Life Balance; Public Opinion; Problems and Challenges; Legal Services Industry; United States

24 Oct 2012
Research & Ideas

Want People to Save More? Send a Text

more economically developed countries. But they do have something else: each other. "Peer groups are often used as a commitment device to achieve personal goals, but there has been little empirical evidence evaluating their... View Details

Keywords: by Kim Girard

Career Coach

Ryan Kim

Ryan (HBS '02, Harvard College '95) is particularly interested in helping students and alumni find balance and meaning in their career choices. Throughout his adult life, he has attempted to balance... View Details

Keywords: Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All)

08 Apr 2009
Research & Ideas

Clayton Christensen on Disrupting Health Care

describe it—in a way that applies to health care or any industry—is innovation that transforms a product or service that historically has been very complicated and expensive into something that is affordable... View Details

Keywords: by Deborah Blagg; Health

May 2011
Article

Challenge the Boss or Stand Down

By: W. Earl Sasser

This HBR Case Study includes both the case and the commentary. For teaching purposes, this reprint is also available in two other versions: case study-only, reprint R1105X, and commentary-only, R1105Z. Tom Green, an aggressive young sales executive at self-service... View Details

Keywords: Problems and Challenges; Personal Development and Career; Jobs and Positions; Conferences; Service Industry

Find at Harvard

September 2010 (Revised December 2010)
Case

Santander Consumer Finance

By: J. Gunnar Trumbull, Elena Corsi and Andrew Barron

A Spanish company has to decide if they should expand into the fragmented European consumer finance market and has to make important organizational strategy decisions in the midst of the world economic downturn that followed the 2007 U.S. credit crunch. Since 2002, the... View Details

Keywords: Borrowing and Debt; Financial Markets; International Finance; Personal Finance; Consolidation; Corporate Strategy; Expansion; Financial Services Industry; European Union; Spain

August 1997 (Revised September 1997)
Case

GMIMCo Venture Capital: September 1996

By: Josh Lerner, Peter Wendell and Catherine M. Conneely

Kathryn Stokel must choose between three venture capital groups (if any) in which to invest the pension fund of General Motors Corp. Each has distinct strengths and weaknesses. View Details

Keywords: Private Equity; Asset Management; Retirement; Investment Funds; Venture Capital; Financial Services Industry