Publications

15 Nov 2011
First Look

First Look: November 15

duopoly rather than to remain a monopolist. Bias in Search Results?: Diagnosis and Response Author:Benjamin Edelman Publication:The Indian Journal of Law and Technology 7 (2011) Abstract I explore allegations of search engine bias,... View Details

Keywords: Sean Silverthorne

July 2016
Technical Note

Net Neutrality: A Managerial Perspective

By: Shane Greenstein and Christine Snively

The net neutrality debate had implications for Internet service providers, content providers, and end users. This note aims to inform the reader of the various sides of the debate where open issues remain, as well as what aspects an entrepreneur, investor, or content... View Details

Keywords: Net Neutrality; Information Technology; Internet and the Web; Information Infrastructure; Technology Industry

15 Dec 2015
First Look

December 15, 2015

or liking both scholarly documentary films and action-packed thrillers. However, when predicting other consumers’ tastes for the same items, people believe that a preference for one precludes enjoyment of the dissimilar other. Five... View Details

Keywords: Carmen Nobel

01 Oct 2014
Blog Post

A Summer Internship: Sparking Curiosity

Classes started the other week and I am settling into the busy hum of case studies, student club events and catching up with classmates. Each conversation is a new opportunity to reflect upon my summer experience. Looking back, my time at... View Details

Keywords: Technology; Technology

March 1993 (Revised March 1994)
Case

Sierra On-Line, Inc. (A)

Sierra On-Line, a fast growing software developer, is criticized by a Forbes journalist for excessively capitalizing software development costs. In contrast to most other software developers that typically capitalize about 20% of R&D costs, Sierra capitalizes 80%.... View Details

Keywords: Applications and Software; Financial Statements; Corporate Finance; Information Technology Industry

16 Nov 2016
Research & Ideas

Turning One Thousand Customers into One Million

and Uber can scale up quickly thanks to affordable technology and networked providers. Credit: AntonMatveev To overcome those challenges, the startups followed similar strategies, initially focusing more on the supply side than on the... View Details

Keywords: by Thales S. Teixeira and Michael Blanding; Retail; Transportation; Accommodations

March 2000
Case

Aspect Medical Systems

By: Richard M.J. Bohmer and Naomi Atkins

Entrepreneur Nassib Chamoun has created an innovative anesthesiology device that monitors patients' consciousness levels during surgery. This case tracks how Chamoun and his executive team built the infrastructure of the company and actively managed the adoption... View Details

Keywords: Decision Choices and Conditions; Entrepreneurship; Independent Innovation and Invention; Infrastructure; Product Design; Product Development; Problems and Challenges; Adoption; Competitive Strategy; Technology Industry

25 Jul 2011
Research & Ideas

How Disruptive Innovation is Remaking the University

beleaguered legislatures have begun to resist costs that consistently rise faster than those of other goods and services. With the advent of high-quality online learning, there are new, less expensive institutional alternatives to... View Details

Keywords: by Clayton M. Christensen & Henry J. Eyring; Education

23 Sep 2021
News

AI Use in Hiring Means Women with Employment Gaps Get Overlooked

May 1994 (Revised August 1994)
Case

Motorola-Penang

By: Shoshana Zuboff and Janis Lee Gogan

S.K. Ko managed Motorola's Penang, Malaysia factory, producing telecommunications components and equipment. As a female manager of a multi-ethnic and labor-intensive plant in Asia, Ko faced a number of challenges. She had already promoted quality circles and quality... View Details

Keywords: Factories, Labs, and Plants; Transformation; Decision Making; Ethnicity; Gender; Training; Leading Change; Management Analysis, Tools, and Techniques; Problems and Challenges; Technology Industry; Malaysia

Web

Organizational Behavior - Faculty & Research

rapidly build and iterate on new AI products, was central to Hillen's vision of giving VideaHealth a competitive edge in the market. VideaHealth’s AI technology aspires to detect dental conditions on x-rays with a level of accuracy and... View Details

John A. Quelch

John A. Quelch is Executive Vice Chancellor and Distinguished Professor of Social Science at Duke Kunshan University. He is also John DeButts Professor at Duke University's Fuqua School of Business. Between 2017 and 2023 he was the Leonard M. Miller University... View Details

Keywords: high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology

17 Jun 2014
First Look

First Look: June 17

involves the realization that an ethical dilemma might be addressed other than by conceding one set of moral imperatives to meet another, and it involves the generation of solutions that allows competing objectives to be met. Across four... View Details

Keywords: Sean Silverthorne

24 Mar 2002
Research & Ideas

Are Assets Only for America’s Wealthy?

asset-building programs and policies that are accessible to and benefit the poor, that go beyond savings, expanding into other financial services with higher return rates and greater opportunities. Promoting The Individual Development... View Details

Keywords: by Carla Tishler

February 2022 (Revised September 2022)
Case

Lilium: Preparing for Takeoff

By: Navid Mojir, Vincent Dessain, Mette Fuglsang Hjortshoej and Emer Moloney

Lilium is a German company focused on developing electric vertical takeoff and landing vehicles (eVTOLs) that can be used to offer air taxi services. The company went public in September 2021 through a special purpose acquisition company (SPAC) deal, raising more than... View Details

12 Nov 2024
HBS Case

Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers

overcoming obstacles to attract investors and build a successful business, all without some of the advantages of other entrepreneurs. He and Gompers offer this advice to “democratize opportunity” for startups. Don’t ask these questions of... View Details

Keywords: by Avery Forman; Employment

October 1995 (Revised July 1996)
Case

Aspen Technology, Inc.: Currency Hedging Review

By: Peter Tufano

The chief financial officer of a rapidly growing U.S.-based software firm that sells its process-control software to industrial users around the globe must review the goals, strategies, and policies of the firm's currency hedging program. This review is prompted by... View Details

Keywords: Currency Exchange Rate; Applications and Software; Investment; Business Startups; Business Strategy; Information Technology Industry; United Kingdom; United States