Organizational Buying Behavior - Publications - Faculty & Research

31 May 2011
Research & Ideas

Japan Disaster Shakes Up Supply-Chain Strategies

electronics. A consequence of the rise of the modern, highly dispersed supply chain is that many manufacturers—let alone consumers—have little idea where the things they buy come from. Most consumers likely don't care, until they try to... View Details

Keywords: by Dennis Fisher; Auto; Technology; Computer; Electronics

04 Apr 2011
HBS Case

Reinventing the National Geographic Society

their own organizations." Other lessons include the importance of getting the organizational culture right, and the need to pull multiple levers when pursuing integration. "There is an View Details

Keywords: by Sean Silverthorne; Publishing

04 Mar 2019
What Do You Think?

What’s the Antidote to Surveillance Capitalism?

control of human behavior by totalitarian government, replacing human hopes, emotions, and even relationships with an “inside out” dominance over human thought and behavior by an all-seeing entity called Big... View Details

Keywords: by James Heskett; Advertising; Consumer Products

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Faculty - Race, Gender & Equity

Feldberg Assistant Professor of Business Administration Alexandra (Allie) Feldberg is an Assistant Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School.... View Details

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Tsedal Neeley | About

Tsedal Neeley Senior Associate Dean for Faculty Development and Research Unit Organizational Behavior Contact Phone Bio Tsedal Neeley is the Naylor Fitzhugh Professor of Business Administration, Senior... View Details

28 Nov 2005
Research & Ideas

Unilever: Transformation and Tradition

shareholders. Unilever's historical legacy provided organizational and cultural constraints on the options available. It entered the 1960s with an organization that was so decentralized as to be fragmented. The British and Dutch... View Details

Keywords: by Geoffrey Jones; Consumer Products

27 Jun 2011
Research & Ideas

Recovering from the Need to Achieve

now teaches organizational behavior and leadership at HBS, DeLong has worked alongside hundreds of HNAPs. He calls himself a card-carrying group member, albeit in recovery. Recovery, to DeLong, entails... View Details

Keywords: by Kim Girard

25 Nov 2019
Research & Ideas

When Your Passion Works Against You

Passion: When and How Expressing Passion Elicits Status Conferral and Support from Others, was published in July 2019 in the journal Organizational Behavior and Human Decision Processes. “Passion, like a... View Details

Keywords: by Dina Gerdeman

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RGE Report - Race, Gender & Equity

landscape may appear separate, but they are inextricably linked—especially for board leaders. [...] Read more 14 May 2025 Rewiring the Workplace: Behavioral Economics and the Future of Inclusive Organizations Addressing systemic... View Details

28 Nov 2018
HBS Case

On Target: Rethinking the Retail Website

a sale through. And if a customer didn’t buy after browsing, the team asked questions: What information was the customer missing? Was there something in the customer’s purchase history that Target should have known that would have blocked... View Details

Keywords: by Dina Gerdeman; Retail

18 Nov 2022
HBS Case

What Does It Take to Safeguard a Legacy in Asset Management?

coining the popular term in investing “growth at a reasonable price,” or GARP. Research can take months before the team considers adding a holding to its portfolio, a multi-round process. Once it buys a position, Brown Capital gives a... View Details

Keywords: by Rachel Layne; Financial Services

24 Jun 2013
Working Paper Summaries

The Entrepreneurial Gap: How Managers Adjust Span of Accountability and Span of Control to Implement Business Strategy

Keywords: by Robert L. Simons

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Negotiation, Organizations & Markets Curriculum - Faculty & Research

Strategy, Negotiation & Humanity Deepak Malhotra , Kevin Mohan Fall 2025 Q1Q2 3.0 Doctoral Programs Faculty from the NOM unit work with students across several doctoral programs. Detailed curriculum information for each doctoral program associated with this unit can be... View Details

19 Jan 2024
News

The Values and Virtues of a Quick Fix

organizational behaviors at the time is that people would often email each other about each other in the middle of meetings. DM: Wow. AM: Which is a very efficient way to destroy trust in a room. And so we... View Details

28 Sep 2010
First Look

First Look: September 28, 2010

the paper: http://www.hbs.edu/research/pdf/07-104.pdf Competition for Scarce Resources Authors:Péter Esö, Volker Nocke, and Lucy White Publication:The RAND Journal of Economics 41, no. 3 (fall 2010) Abstract We model a downstream industry where firms compete to View Details

Keywords: Sean Silverthorne

2019
Book

Operations in an Omnichannel World

By: Santiago Gallino and Antonio Moreno

The world of retailing has changed dramatically in the past decade. Sales originating at online channels have been steadily increasing, and even for sales transacted at brick-and-mortar channels, a much larger fraction of sales is affected by online channels in... View Details

Keywords: Omnichannel; Omnichannel Retail; Retail; Operations; Management; Supply Chain Management; Business Model; Organizational Change and Adaptation

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11 Jan 2022
Research & Ideas

Feeling Seen: What to Say When Your Employees Are Not OK

verbally recognizing how employees feel, particularly when they are sad, upset, or angry, helps coworkers form a much deeper connection. The team’s paper, Emotional Acknowledgement: How Verbalizing Others’ Emotions Fosters Interpersonal Trust, was recently published in... View Details

Keywords: by Pamela Reynolds

01 Jun 2022
News

The Exchange: Same Great Price, Now with Fewer Chips

this period, allowing firms to keep the benefits of cost reductions for themselves. I think there’s also a lot to be said for changes in consumer behavior over this period, and, John, I’d love to get your thoughts on that, too. In the... View Details

Keywords: Miscellaneous Store Retailers; Retail Trade

18 Oct 2022
Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

article we're actually focusing on a third type: Even if the data used to train the algorithm is unbiased and representative, there may be correlations between the person’s protected attributes and their behaviors or features that are... View Details

Keywords: by Rachel Layne

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Research - Race, Gender & Equity

waterways, and habitats of the Everglades, their ancestral home, which serves as a watershed for urban areas in Miami-Dade County and a... Load More Initiative Leadership Robin J. Ely Organizational Behavior... View Details

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