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  • Web

Case Studies - Social Impact Collaboratory

were deciding whether to participate in a Series B round for PEGAfrica, which sold solar home systems in Africa via pay-as-you-go (PAYG) financing plans that allowed customers to make small payments via mobile money to pay off the solar... View Details
  • 25 Aug 2014
  • News

Ashraf M. Dahod, MBA 1981

$12 million in sales. Over the next 30-plus years, Dahod built five additional companies, each capitalizing on his own insights into technology and what the future would require—be it high-speed switching (Sigma Networks), high-speed routers (Netcore Systems), View Details
Keywords: Susan Young
  • Web

2022 Reunion Presentations - Alumni

launching its MVP in Detroit automotive plants when COVID shut down businesses around the world. Yanez pivoted and developed a mobile app that would enable front-line workers to safely return to work. Between Q4 2020 and Q4 2021, Andonix... View Details
  • 01 Jan 2004
  • News

D. Ronald Daniel, MBA 1954

off to meet with older client executives, Marvin insisted that we all wear hats during our travels to and from the firm. The only non-American among us was a Brit." Daniel made his mark as part of the team that advised Mobil Oil. That... View Details
  • 15 Apr 2015
  • Research & Ideas

Why Americans Voted for an Income Tax

result is an economy that's become profoundly unequal and families that are more insecure The combined trends of increased inequality and decreasing mobility pose a fundamental threat to the American Dream, our way of life, and what we... View Details
Keywords: by Matthew C. Weinzierl
  • Web

Organizational Leadership Course | HBS Online

are experiencing me, and less averse to having difficult conversations. Juliana Casale Head of Marketing at Crazy Egg Learn to lead at scale and mobilize your employees as you transition your business from a startup into a growth-stage... View Details
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

patients alike will be able to track and share air quality analytics in a very democratized way from their handheld sensors connected to their mobile phones and organized and served up by third-party rating databases like the future... View Details
Keywords: by Dina Gerdeman
  • 11 Mar 2001
  • Research & Ideas

Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries

years. The British merchants also sometimes formed locally registered firms, especially in British colonies where the company legislation was modelled on Britain, which mobilized the pools of capital accumulated by resident Europeans in... View Details
Keywords: by Geoffrey Jones
  • 08 May 2020
  • Blog Post

Building a World of Trusted Leaders: Taking the MBA Oath

In 2009, students at Harvard Business School mobilized to create a social contract: the MBA Oath. The MBA Oath has since been adopted by 1000+ MBAs worldwide and counting. In this new era, the MBA Oath feels more relevant than ever and... View Details
  • January 2013 (Revised June 2018)
  • Case

Amazon, Apple, Facebook, and Google 2018

By: John Deighton and Leora Kornfeld
Four businesses had, by 2012, grown to dominate the infrastructure that all firms rely on to reach online customers. Will the balance of power among the four persist, will one take command at the expense of the other three, or are all four more vulnerable than they... View Details
Keywords: Internet and the Web; Competitive Advantage; Infrastructure; Mobile and Wireless Technology; Growth and Development; Service Industry; Retail Industry; United States
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  • July–August 2021
  • Article

Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government

By: Ryan W. Buell, Ethan Porter and Michael I. Norton
Problem definition: As trust in government reaches historic lows, frustration with government performance approaches record highs. Academic/practical relevance: We propose that in co-productive settings like government services, peoples’ trust and... View Details
Keywords: Government Services; Behavioral Operations; Operational Transparency; Government Administration; Service Operations; Programs; Perception; Attitudes; Behavior; Trust
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  • 2013
  • Working Paper

Clusters and the New Growth Path for Europe

By: Christian Ketels and Sergiy Protsiv
This paper outlines elements of a conceptual framework that clarifies the role that clusters play relative to government policies and actions of individual companies in supporting the emergence of "High Road" strategies that lead to better New Growth Path–related... View Details
Keywords: Technological Innovation; Competition; Industry Clusters; Globalization; Economic Growth; Europe
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  • Web

Strategy Awards & Honors - Faculty & Research

Through Contribution to Crowdsourced Public Goods.” Frank Nagle : Recipient of a 2017 USC Institute for Outlier Research in Business Funding Grant for "Digital Entrepreneurship and Innovation: Outlier Behavior in the Mobile App Ecosystem"... View Details
  • August 2023 (Revised December 2023)
  • Case

Money Fellows: The Quest for Expansion

By: Álvaro Rodríguez Arregui, Michael Chu and Ahmed Dahawy
This case explores the opportunities and challenges associated with expanding the operations of a complex entrepreneurial business model. It highlights how cultural aspects of different geographies impact a startup's operational and economic models. The case also... View Details
Keywords: Business Model; Developing Countries and Economies; Geographic Scope; Business Strategy; Mobile and Wireless Technology; Cross-Cultural and Cross-Border Issues; Business and Shareholder Relations; Financial Services Industry; Banking Industry; Egypt
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  • 29 Aug 2005
  • Research & Ideas

How Organizations Create Social Value

knowledge than do nonprofit groups about the social problem, so they experience more ramp-up time. In nonprofits, the founders often have technical expertise in the problem area and are able to do a more in-depth analysis. Resource View Details
Keywords: by Manda Salls
  • 18 Sep 2017
  • Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

conveying long-lasting brand values in the minds of consumers, says Sunil Gupta, the Edward W. Carter Professor of Business Administration. As an example, take a look at location-based mobile marketing. “You walk past a restaurant, and... View Details
Keywords: by Dina Gerdeman; Advertising; Technology
  • Web

Privacy Policy & Legal Info | HBS Online

services (the Websites and the services, “Services”). Our Services include Websites and other applications, programs, and Online or mobile products of HBS Online, including the HBS Online Community. Although HBS Online is a unit of... View Details
  • Blog

Is the Digital Transformation Certificate Right for You?

It's no secret that digital technologies have transformed—and continue to transform—entire industries. The ability to grasp the implications of shifting technologies, from mobile devices to social media to machine learning, is critical... View Details
  • Portrait Project

Tory Voight

elementary school to hide our circumstances. My modest childhood was encapsulated by multiple service jobs and the hope I could achieve “more” than what I was born into. Yet gaining upward mobility as a first-gen student was not as simple... View Details
  • 01 Sep 2023
  • News

Alumni and Faculty Books

crisis. Based on unprecedented access to Indonesian archives and a wealth of international sources, Suharto’s Cold War narrates the first decades of the Suharto regime at the national, regional, and global levels. Suharto mobilized... View Details