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  • March 2023 (Revised January 2024)
  • Case

Deepa Bachu (A): Design Thinking at Pensaar Design

By: Thomas Graeber, Joshua Schwartzstein and Amram Migdal
In this case, set in June 2019 in Bangalore, Karnataka, India, Deepa Bachu of Pensaar Design and her team work with client ITC Ltd. to use design thinking and behavioral experiments to improve workplace safety and strive toward the company’s zero-accident goal. The... View Details
Keywords: Buildings and Facilities; Design; Education; Training; Working Conditions; Business or Company Management; Production; Business Processes; Corporate Social Responsibility and Impact; Outcome or Result; Performance Improvement; Programs; Business and Stakeholder Relations; Groups and Teams; Labor and Management Relations; Rank and Position; Safety; Attitudes; Behavior; Motivation and Incentives; Trust; Well-being; Consulting Industry; Pulp and Paper Industry; Manufacturing Industry; India
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Graeber, Thomas, Joshua Schwartzstein, and Amram Migdal. "Deepa Bachu (A): Design Thinking at Pensaar Design." Harvard Business School Case 923-026, March 2023. (Revised January 2024.)
  • 20 Jan 2003
  • Research & Ideas

Fixing Corporate Governance: A Roundtable Discussion at Harvard Business School

and compensation committees didn't do their jobs responsibly. But boards can only do so much — their members, after all, are part-timers. And while they're expected to be independent, they have to rely heavily on managers and auditors for... View Details
Keywords: by Garry Emmons
  • 25 Feb 2015
  • Lessons from the Classroom

Scholars and Students Unpack the Digital Business Revolution

hedge fund, an Amazon employee focused on retail data, and a forecaster at General Electric," says HBS David Sarnoff Professor of Business Administration Marco Iansiti, who serves as faculty chair of the initiative and head of the Technology and Operations View Details
Keywords: by Julia Hanna; Education; Education
  • April 2002
  • Case

Paula Evans and the Redesign of the Cambridge Rindge and Latin School (C)

By: Linda A. Hill and Kristin Doughty
Supplements the (A) case and Bobbie D'Alessandro and the Redesign of the Cambridge Rindge and Latin School. View Details
Keywords: Problems and Challenges; Organizational Change and Adaptation; Change Management; Strategy; Secondary Education; Restructuring; Leadership; Education Industry; Cambridge
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Hill, Linda A., and Kristin Doughty. "Paula Evans and the Redesign of the Cambridge Rindge and Latin School (C)." Harvard Business School Case 402-005, April 2002.
  • November 1993
  • Case

Thurgood Marshall High School

By: John J. Gabarro
Presents the problem facing a newly appointed high-school principal. Raises issues about interpersonal and group behavior including lack of open conflict resolution and the need to intervene in an interpersonal conflict. Also raises the issue of intergroup conflict... View Details
Keywords: Problems and Challenges; Conflict and Resolution; Employee Relationship Management; Secondary Education; Groups and Teams; Education Industry
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Gabarro, John J. "Thurgood Marshall High School." Harvard Business School Case 494-070, November 1993.
  • 11 Jun 2020
  • In Practice

Are Digital Organizations Better at Overcoming COVID?

industry. That said, technology will be most powerfully utilized during the pandemic by those firms who apply it organization-wide to create more nimble, efficient organizations, more capable of managing the factors of production (e.g.,... View Details
Keywords: by Danielle Kost
  • 21 Sep 2010
  • First Look

First Look: September 21, 2010

Conflict: The Effects of Contract Structure Authors:Deepak Malhotra and Fabrice Lumineau Publication:Academy of Management Journal (in press) Abstract Leveraging a longitudinal dataset concerning 102 inter-firm disputes, we evaluate the... View Details
Keywords: Sean Silverthorne
  • 30 Sep 2002
  • What Do You Think?

Are Business Schools Really Important “Crucibles of Leadership?”

challenges them to accept responsibility for their own education and gives them first-hand appreciation of the application of knowledge and skills to practice." Nevertheless, Kathryn Aiken points out that "... studying other... View Details
Keywords: by James Heskett
  • 06 Jun 2005
  • Research & Ideas

Microsoft vs. Open Source: Who Will Win?

Casadesus-Masanell decided to dive in. Most research to date into the OSS movement has focused on the organization and management issues surrounding OSS. Ghemawat and Casadesus-Masanell chose to explore the fundamental competitive... View Details
Keywords: by Sean Silverthorne; Technology
  • January 2023
  • Case

Year Up: Measuring and Scaling Impact

By: Natalia Rigol, Benjamin N. Roth, Brian Trelstad and Sarah Mehta
Year Up, a non-profit that provides training and practical work experience to low-income young people, has for years prioritized impact measurement. By 2022, it had built a robust body of evidence demonstrating that its program yields higher earnings for participants.... View Details
Keywords: Demographics; Education; Jobs and Positions; Measurement and Metrics; Performance; Research; Social Enterprise; Growth Management; Education Industry; United States; Massachusetts; Boston
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Rigol, Natalia, Benjamin N. Roth, Brian Trelstad, and Sarah Mehta. "Year Up: Measuring and Scaling Impact." Harvard Business School Case 823-004, January 2023.
  • March 2008 (Revised December 2008)
  • Case

KIPP 2007: Implementing a Smart Growth Strategy

By: Stacey M. Childress and Maura Lynn Marino
After opening 60 schools in 8 years through opportunistic growth, the national office of the KIPP schools network has designed a strategy dubbed "smart growth." Each KIPP school is a separately incorporated entity led by a principal who was selected and trained by the... View Details
Keywords: Education; Organizational Culture; Entrepreneurship; Growth and Development Strategy; Education Industry; United States
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Childress, Stacey M., and Maura Lynn Marino. "KIPP 2007: Implementing a Smart Growth Strategy." Harvard Business School Case 308-073, March 2008. (Revised December 2008.)
  • 04 Sep 2012
  • Research & Ideas

Book Excerpt: Indispensable: When Leaders Really Matter

moment of crisis the delegates could have chosen either of two of the most accomplished politicians in America, William Henry Seward or Salmon P. Chase. Both had been United States senators and governors of major states. Both were superbly View Details
  • 07 Aug 2000
  • Research & Ideas

The Business of Biotech

coming of age of biotechnology. The disappearance of "blockbuster" drugs could create new management challenges for pharmaceutical companies. — Gary Pisano The prospect is exhilarating, but the road to this brave new biotech... View Details
Keywords: by Julia Hanna; Biotechnology; Health; Technology
  • 10 Jul 2000
  • Research & Ideas

Entrepreneurship in Europe

enough of a part of the education system." The third issue, said Kuemmerle, is that "red tape is alive and well." Reconstructing For The New Economy Echoing his concern on this last point was panelist Klause Krone, CEO of... View Details
Keywords: by Kenneth Liss
  • July 2001
  • Case

Paula Evans and the Redesign of the Cambridge Rindge and Latin School (B)

By: Linda A. Hill, Kristin Doughty and Ellen Pruyne
Supplements the (A) case. View Details
Keywords: Problems and Challenges; Organizational Change and Adaptation; Change Management; Strategy; Secondary Education; Restructuring; Leadership; Education Industry; Cambridge
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Hill, Linda A., Kristin Doughty, and Ellen Pruyne. "Paula Evans and the Redesign of the Cambridge Rindge and Latin School (B)." Harvard Business School Case 402-004, July 2001.
  • 23 Dec 2002
  • Research & Ideas

Setting the Stage: A Young Scholar at HBS

Rohit Daniel Wadhwani's research and teaching interests lie in business and financial history and public policy. He received his B.A. with honors from Yale College in 1991. From 1991 to 1995 he worked as a management consultant with APM... View Details
Keywords: by Laura Linard; Banking; Financial Services
  • 02 Apr 2019
  • Research Event

Women Pay a Higher Career Price in Today's Always-On Work Culture

educated and valuable talent in a competitive labor market. The loss of women managers—and potential future leaders—has been particularly vexing for executives. Many of them cling to the belief that women’s struggle to balance their home... View Details
Keywords: by Danielle Kost; Consulting; Service
  • 03 Oct 2006
  • First Look

First Look: October 3, 2006

of the benefits associated with a diverse workforce. While it is critical for managers and researchers to understand the processes and outcomes associated with diversity, much work remains to be done in this important area of scholarship.... View Details
Keywords: Sean Silverthorne
  • 25 Jun 2014
  • Lessons from the Classroom

FIELD Trip: Conquering the Gap Between Knowing and Doing

years, MacCormack has led FIELD (Field Immersion Experiences for Leadership Development), a hands-on experiential learning program that has arguably revolutionized education at HBS more than any development since the introduction of the... View Details
Keywords: by Michael Blanding; Education
  • September 2002
  • Case

Seattle Public Schools, 1995-2002 (C2): Race, Class, and School Choice

Presents the decision by the Federal Court of Appeals for the ninth Circuit in the spring of 2002 to invalidate Seattle's use of race as a factor in allocating space in Seattle's oversubscribed schools. Summarizes the posture and content of the litigation, including... View Details
Keywords: Management; Leadership; Income; Social Entrepreneurship; Race; Lawsuits and Litigation; Education; Education Industry; Seattle
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Leschly, Stig. "Seattle Public Schools, 1995-2002 (C2): Race, Class, and School Choice." Harvard Business School Case 803-040, September 2002.
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