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  • 04 Mar 2014
  • First Look

First Look: March 4

Cabot Lowell (1775-1817). Slater, a skilled British textile machinery engineer, helped to develop the country's first cotton spinning mill. Lowell, a member of a prominent New England mercantile family, established the first integrated... View Details
Keywords: Sean Silverthorne
  • 30 Nov 2021
  • Interview

TikTok: Super App or Supernova?

By: Jeffrey F. Rayport and Brian Kenny
TikTok’s parent company, ByteDance, was launched in 2012 around the simple idea of helping users entertain themselves on their smartphones while on the Beijing Subway. By May 2020, TikTok operated in 155 countries and had roughly 1 billion monthly active users, placing... View Details
Keywords: Apps; Artificial Intelligence; Business Startups; Mobile and Wireless Technology; Business Model; Digital Platforms; Growth and Development Strategy; AI and Machine Learning; Social Media
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  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

to improved efficiency and productivity. Yet you write that there are dangers in overdoing it. How so? Schlesinger: Technology can be used effectively to replace low-contact service work. But when Starbucks introduced a faster, larger... View Details
Keywords: by Jim Aisner; Retail
  • 01 Jun 2016
  • News

Up by the Roots

brought its own challenges. Ginseng is a notoriously labor-intensive crop: Plants can take four to five years to mature, all of the seeds are picked by hand, and most of the harvesting is manual. All View Details
Keywords: Francis Storrs

    Rufus L. Patterson

    Patterson founded American Machine as a subsidiary of American Tobacco, and retained control of the independent entity after Tobacco's break up in 1911. Under Patterson's leadership, American View Details
    Keywords: Fabricated Goods
    • October 20, 2020
    • Article

    Expanding AI's Impact with Organizational Learning

    By: Sam Ransbotham, Shervin Khodabandeh, David Kiron, François Candelon, Michael Chu and Burt LaFountain
    Most companies developing AI capabilities have yet to gain significant financial benefits from their efforts. Only when organizations add the ability to learn with AI do significant benefits become likely. View Details
    Keywords: AI and Machine Learning; Learning; Adoption
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    • 23 Jun 2021
    • Research & Ideas

    One More Way the Startup World Hampers Women Entrepreneurs

    Female-focused products experience less growth To test that effect, the researchers examined some 6,000 products released on Product Hunt in a two-year period between 2016 and 2018. Using machine learning,... View Details
    Keywords: by Michael Blanding
    • Profile

    Omowale Casselle

    of incoming samples from our brand partners (P&G, Unilever, Elizabeth Arden), that our field team keeps our machines running and fully stocked with sample inventory, and... View Details
    Keywords: Technology; Consumer Products
    • 23 Mar 2020
    • Research & Ideas

    Product Disasters Can Be Fertile Ground for Innovation

    companies can more nimbly pursue innovation. “In this case, the bigger players were able to integrate this radical technology into their existing machines without being disruptive,” says Galasso. “It didn’t require a substantial redesign... View Details
    Keywords: by Michael Blanding; Health; Medical Devices & Supplies

      Thomas J. Watson, Sr.

      Though Watson had to personally secure a loan to reshape the company’s finances, he turned it around in a matter of years and officially incorporated it as International Business Machines in 1923. Over the... View Details
      Keywords: Computers & Electronics
      • 30 Mar 2010
      • First Look

      First Look: March 30

      the price of capital across countries. This strategy is motivated by the fact that most countries import the bulk of machinery equipment from a small number of industrialized countries. We find the price of imported capital goods to be... View Details
      Keywords: Sean Silverthorne
      • 01 Mar 2017
      • News

      How Deep Brain Stimulation Could Change Medicine

      developed at Minnesota’s Mayo Clinic. Kevin Bennet (MBA 1980) chairs the hospital’s 102-year-old engineering department, where some of the first machines designed to keep patients alive during open-heart surgery were developed. Today,... View Details
      Keywords: Janelle Nanos

        Joseph Boyer

        Boyer helped William S. Burroughs develop the adding machine and was the inventor of the first successful pneumatic hammer. In 1900, Boyer moved the Burroughs Adding Machine... View Details
        Keywords: Computers & Electronics
        • 11 Sep 2012
        • First Look

        First Look: September 11

        Precision Machining Ramana Nanda and James McQuadeHarvard Business School Case 813-036 For the second time in fourteen months, Christopher Owen, the second-generation owner of Owen's Precision View Details
        Keywords: Sean Silverthorne
        • 27 Jun 2017
        • Blog Post

        Why I Would Have Applied to the MS/MBA: Engineering Sciences Program

        think the technical SEAS programming would have been a value add to your MBA? "I think the technical programming would have added huge value. Many of the methods in data science and machine learning... View Details
        • 05 Sep 2006
        • Research & Ideas

        HBS Cases: Porsche’s Risky Roll on an SUV

        decline over time. While these are positive adjustments, "the problem is that these super-successful export machines are not necessarily creating new jobs in Germany," Fear says. "Labor is also more moderate in its demands... View Details
        Keywords: by Martha Lagace; Auto; Manufacturing
        • 08 Nov 2024
        • Op-Ed

        How Private Investors Can Help Solve Africa's Climate Crisis

        represents steady cash flow over time. An investment in a new machine or more advertising, for example, would cause short-term cash flow to drop below the horizontal line. But if it’s a good decision, the cash flow will soon turn more... View Details
        Keywords: by John Macomber; Green Technology; Energy

          Brandon Farwell

          in enterprise technologies; notably applied machine intelligence (computer vision, natural language processing, and machine learning), VR/AR, robotics/autonomy, View Details
          Keywords: Business Products and Services (B2B)
          • 01 Feb 2002
          • News

          Replicating Toyota's Success

          years of on-site research at Toyota and its affiliates, in 1999 Spear and HBS professor H. Kent Bowen published a Harvard Business Review article titled "Decoding the DNA of the Toyota Production System."... View Details
          Keywords: Machinery Manufacturing; Machinery Manufacturing; Machinery Manufacturing; Machinery Manufacturing
          • 27 Feb 2007
          • First Look

          First Look: February 27, 2007

            Working PapersPublic Action for Public Goods Authors:Abhijit Banerjee, Lakshmi Iyer, and Rohini Somanathan Abstract This paper focuses on the relationship between public action and access to public goods.... View Details
          Keywords: Martha Lagace