Learning By Doing - Publications - Faculty & Research

15 Apr 2013
Research & Ideas

Solving the Search vs. Display Advertising Quandary

The dirty little secret of advertising agencies is that much of their work is pure guesswork. Companies spread out their advertising budgets across channels—a little bit of TV, some print media, a few billboards—and wait for customers to roll in. In very few cases,... View Details

Keywords: by Michael Blanding; Advertising

27 Feb 2023
Research & Ideas

How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

deviations on the performance of individual stores in a new study. “One employee being late or absent can negatively affect not only store operations, but also their coworkers by making them stay to make up for the lost labor.” Ananth... View Details

Keywords: by Ben Rand; Retail

22 Sep 2020
News

Recessions Push Some Entrepreneurs to Launch Too Soon

August 2018 (Revised October 2020)
Case

Tailor Brands: Artificial Intelligence-Driven Branding

By: Jill Avery

Using proprietary artificial intelligence technology, startup Tailor Brands set out to democratize branding by allowing small businesses to create their brand identities by automatically generating logos in just minutes at minimal cost with no branding or design skills... View Details

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25 Jan 2022
Research & Ideas

More Proof That Money Can Buy Happiness (or a Life with Less Stress)

control, allowing us to buy our way out of unforeseen bumps in the road, whether it’s a small nuisance, like dodging a rainstorm by ordering up an Uber, or a bigger worry, like handling an unexpected hospital bill, says Harvard Business... View Details

Keywords: by Michael Blanding

12 Dec 2023
Research & Ideas

COVID Tested Global Supply Chains. Here’s How They’ve Adapted

believed. While the share of US imports from China fell, they were replaced by imports from other locations. For instance, the share of imports from Vietnam and Mexico, the paper notes, increased 2 percentage points and close to .7... View Details

Keywords: by Scott Van Voorhis

June 2012
Case

Buro Happold (Abridged)

By: Robert G. Eccles and Ryan Johnson

In 1996, Ted Happold, the founder of the engineering services firm Buro Happold, passed away, and Padraic Kelly became the firm's new managing director (MD). One of his first initiatives was "Aim for Growth," which was intended to help the firm grow beyond its current... View Details

Keywords: Learning And Development; Managing Growth; Organizational Design; Diversification; Client Management; Leadership Skills; Entrepreneurship; Growth and Development Strategy; Leadership Development; Management Skills; Training; Programs; Customer Relationship Management

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16 Sep 2020
Blog Post

Turning a Moment into a Movement: How the Anti-Racism Fund Co-Founders are Fighting Racism and Encouraging Other Companies to Do Their Part

professionals wanted to do their part to make them the last. Starting the Anti-Racism Fund It was from these deep discussions around how they each could help solve a centuries old problem, once again brought to the forefront of national... View Details

Keywords: All Industries

12 May 2020
Research & Ideas

It’s Time To Relaunch Your Remote Team

offices, kitchen tables, and bedrooms. Parents suddenly needed to juggle homeschooling while learning how to be effective remote workers. Working from home during a global pandemic has introduced new formats, patterns, challenges, and... View Details

Keywords: by Tsedal Neeley

15 Nov 2022
Book

Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work

own life as well. Our “ordinary complicity” might be continuing to work for a company we believe is destroying the environment or maybe ignoring ongoing sexual harassment perpetrated by a colleague. “Rather than dig in and View Details

Keywords: by Pamela Reynolds

21 Oct 2013
Research & Ideas

Missing the Wave in Ship Transport

industry: dry bulk carriers, which primarily carry iron ore, coal, and grains; cargo ships, run by companies like Maersk that rent container space; and fuel tankers. In 2011, Dry bulk ships made up about 40 percent of the shipping... View Details

Keywords: by Kim Girard; Transportation

08 Sep 2003
Research & Ideas

A Bold Proposal for Investment Reform

Finally, we recommend that the external auditor problems can only be solved through a major change in the relation between auditors and the companies they audit. This may be achieved by making the audit committee responsible for hiring... View Details

Keywords: by Ann Cullen; Financial Services

12 May 2022
Book

Why Digital Is a State of Mind, Not Just a Skill Set

Keywords: by Sean Silverthorne

06 Jul 2011
Research & Ideas

Are You a Level-Six Leader?

several options)? “Opportunists are the people who always ask, 'What's in it for me?'” Asking the question whom do you serve? is a powerful vector on which to build a useful typology of leadership. Based on this idea, I have constructed a... View Details

Keywords: by Mitch Maidique

17 Dec 2012
Research & Ideas

Teaming in the Twenty-First Century

to do better things." Edmondson cites her academic mentors at Harvard—J. Richard Hackman, a leading thinker in team effectiveness, and Chris Argyris, an organizational learning expert—as core influences.... View Details

Keywords: by Maggie Starvish

05 Aug 2015
Research & Ideas

How Hormones Foretell Whether People Will Cheat

processes driving bad behavior. "In the general area of ethics, we seem to have learned a lot over the last few decades about when and why good people do bad things," Francesca Gino says. "But we wondered if... View Details

Keywords: by Carmen Nobel

15 Oct 2012
Research & Ideas

Why Business IT Innovation is so Difficult

has it, so why is it interesting?" she says. "I think it's pretty sexy plumbing." “There's a tremendous gap between the most IT-savvy firms and the IT laggards” McElheran believes IT has the potential to completely transform the supply side of business View Details