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  • All HBS Web  (3,292)
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  • 10 Mar 2015
  • Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

three-part interview with Harvard Business School Marketing professors Rajiv Lal and José B. Alvarez, they discuss who is winning this revolution and which brands appear to be losing ground. Sean Silverthorne: Among the retailers you have... View Details
Keywords: by Sean Silverthorne; Retail
  • 07 Jul 2003
  • Research & Ideas

The Organizational Model for Open Source

the open source community are often intrinsically motivated. It is important to realize, however, that hackers are a diverse group. I have interviewed hobbyists, students, academics, software professionals, and government workers who... View Details
Keywords: by Mallory Stark
  • 24 Oct 2024
  • Research & Ideas

With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support

and what companies can do. Interview has been edited for clarity and length. "Well over 50 percent of workers report they have some caregiving obligation." Harvard Gazette: There are 50 to 60 million caregivers in the nation. They make up... View Details
Keywords: by Christine Pazzanese, Harvard Gazette
  • 18 Dec 2018
  • First Look

New Research and Ideas, December 18, 2018

hospital fundraising efforts. An interview with a promising candidate, who is also a digital native, forces her to confront shifting attitudes toward issues of data and privacy across generations against the backdrop of continued... View Details
Keywords: Dina Gerdeman
  • 02 Oct 2018
  • First Look

New Research and Ideas, October 2, 2018

and the supervised ML coding of facial images with a neural network algorithm. We employ these novel methods to study CEO oral communication, using videos and corresponding transcripts of emerging market CEO interviews to conduct our... View Details
Keywords: Dina Gerdeman
  • 26 Nov 2007
  • Research & Ideas

Best Practices of Global Innovators

orchestrates, manages, and coordinates its network of hundreds of global partners." It just isn't possible for one firm to master all these skills. MacCormack and his team (Theodore Forbath, Peter Brooks, and Patrick Kalaher, all of global services provider Wipro... View Details
Keywords: by Sean Silverthorne
  • 09 May 2017
  • First Look

New Research and Ideas, May 9

Sadun Abstract—Many senior executives struggle to describe how they make strategic decisions. That’s a serious problem since the process for making strategic decisions can shape the strategy itself. To understand better how companies really make strategic choices, we... View Details
Keywords: Sean Silverthorne
  • 22 Oct 2013
  • First Look

First Look: October 22

Journal of International Business Studies Language as a Lightning Rod: Power Contests, Emotion Regulation, and Subgroup Dynamics in Global Teams By: Hinds, Pamela J., Tsedal Neeley, and Catherine Durnell Cramton Abstract—Through an ethnographic study comprised of View Details
Keywords: Sean Silverthorne
  • 04 Jun 2001
  • Research & Ideas

Why dot.coms Will Rise Again

commonly reach into their network of contacts for the expertise they need for a given company, she observed. Based on her interviews with around seventy people—VCs, MCs, and entrepreneur teams they were coaching—and several HBS case... View Details
Keywords: by Martha Lagace
  • 11 Jan 2017
  • Research & Ideas

The Paradoxical Quest to Make Food Look 'Natural' With Artificial Dyes

idea of naturalness even as manufacturers imposed a ‘natural’ color through artificial dyes,” Hisano writes. Take butter, for example. “The color of butter fluctuates, depending on the season,” Hisano explains during a recent interview in... View Details
Keywords: by Carmen Nobel
  • 06 Dec 2013
  • Op-Ed

HBS Faculty Remember Nelson Mandela

boundaries for the group's activities; and managing the tensions inherent in group life—deciding, for example, when to be supportive and when to be confrontational, when to improvise and when to impose a structure. Watch an interview with... View Details
Keywords: by Nitin Nohria, Linda Hill, Rosabeth Moss Kanter & Gautam Mukunda
  • 13 Mar 2005
  • Research & Ideas

Reinforcing Values: A Public Dressing Down

the turnaround of Beth Israel Deaconess Medical Center (BIDMC) in Boston. Paul Levy, who became CEO in early 2002, managed to bring the failing hospital back from the brink of ruin. We had ringside seats during the first six months of the turnaround. Levy agreed to... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

you’re interested in and find ways to connect with them. When you meet, articulate how you can contribute; engage your interviewers about their work; and offer expertise, advice, or contacts with no expectation of reciprocity. Suddenly... View Details
Keywords: Carmen Nobel
  • 06 Feb 2007
  • First Look

First Look: February 6, 2007

George, a Harvard Business School professor and the former chairman and CEO of Medtronic, and his colleagues, conducted the largest leadership development study ever undertaken. They interviewed 125 business leaders from different racial,... View Details
Keywords: Martha Lagace
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

recruiters, interview with companies, and have private conversations with clients and team members (more on that later). Companies monitor productivity and goals, but in a world where COVID-19 has turned many companies into “federations... View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • 08 Jul 2014
  • First Look

First Look: July 8

companies in at least five ways: as a source of knowledge and expertise, as a sounding board and constructive critic, as a driver of accountability, as a stimulus for innovation, and as a resource for the full board. In an accompanying View Details
Keywords: Carmen Nobel
  • 17 Aug 2010
  • First Look

First Look: August 17

Management Journal (forthcoming) Abstract This article examines, in a series of four studies, the nature and impact of implicit voice theories-largely taken-for-granted beliefs about when and why speaking up at work is risky or inappropriate. In Study 1, qualitative... View Details
Keywords: Martha Lagace
  • 12 May 2009
  • First Look

First Look: May 12, 2009

the companies studied were interviewed by anyone in the C-suite. The result: About a third of promising new hires depart within three years of being recruited. As a remedy, the authors offer their best thinking about state-of-the-art... View Details
Keywords: Martha Lagace
  • 23 Nov 1999
  • Research & Ideas

What’s Your Strategy for Managing Knowledge?

removing client-sensitive information, we develop 'knowledge objects' by pulling key pieces of knowledge such as interview guides, work schedules, benchmark data, and market segmentation analyses out of documents and storing them in the... View Details
Keywords: by Morten T. Hansen, Nitin Nohria & Thomas Tierney; Consulting
  • 23 Apr 2001
  • Research & Ideas

Market Research Meets the “People Factor”

Zaltman and Deshpandé started by conducting 16 separate interviews with managers and "research suppliers" from Fortune 500 companies and prominent research firms. The two then honed their inquiry further, mailing 800... View Details
Keywords: by Martha Lagace
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