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  • 03 Jan 2007
  • First Look

First Look: January 3, 2007

greatest asset—themselves. Also, broadens their understanding of how salespeople sell products and services. Before class, students are asked to interview a potential employer and to develop a preliminary sales pitch. Once in class,... View Details
Keywords: Sean Silverthorne
  • 22 Mar 2010
  • Research & Ideas

One Strategy: Aligning Planning and Execution

an interview with HBS Working Knowledge. "Obtaining One Strategy in times of change means the organization will respond in a holistic fashion to new challenges, staying aligned for maximum competitive impact." The book follows... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 16 Dec 2002
  • Lessons from the Classroom

Marrying Distance and Classroom Education

In an interview with HBS Working Knowledge editor Sean Silverthorne, Harvard Business School professor Dorothy Leonard and research assistant Brian DeLacey discuss their research and the recent Adult Learning Workshop held at Harvard... View Details
Keywords: by Sean Silverthorne
  • 10 Jan 2017
  • First Look

First Look at New Research: January 10, 2017

approach has extracted its lessons for today’s negotiators. We have extensively interviewed Henry Kissinger about his most difficult negotiations. We studied his writings and those of many others who have analyzed these episodes. This has... View Details
Keywords: Sean Silverthorne
  • 18 Sep 2013
  • Research & Ideas

Unspoken Cues: Encouraging Morals Without Mandates

with company materials, a few of the aeronautics plant retirees I interviewed were worried that I wanted to denounce them to management. In my project on the commerce in human cadavers for medical education and research, some clinical... View Details
Keywords: by Sean Silverthorne; Education
  • 30 Oct 2007
  • First Look

First Look: October 30, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207099 Pitch Yourself! Harvard Business School Exercise 508-039 Helps students develop an elevator pitch for their most important asset—themselves. Before class students are asked to View Details
Keywords: Sean Silverthorne
  • 05 Jun 2006
  • Research & Ideas

Using Competition to Reform Healthcare

consumer. The system needs to be redesigned so that each participant is motivated to increase value, measured by health outcomes per dollar expended. This excerpt discusses how healthcare providers can shift to a value-based model. An View Details
Keywords: by Michael E. Porter; Health
  • 06 Jun 2005
  • Research & Ideas

Don’t Listen to “Yes”

therefore facilitates implementation," says Roberto, who teaches in the School's General Management unit. An e-mail interview with HBS Working Knowledge follows. Martha Lagace: Why should a leader be concerned when he or she hears... View Details
Keywords: by Martha Lagace
  • 17 Sep 2001
  • Research & Ideas

Why E-commerce Didn’t Die With the Fall of Webvan

intimacy, and community offered by direct-to-consumer marketing will have an impact on every industry and intermediary," Deighton predicted. Supermarkets may have "dodged a bullet" for now, but direct-to-consumer marketing is here to stay, Deighton says.... View Details
Keywords: by Martha Lagace; Consumer Products; Retail
  • 16 Jun 2009
  • First Look

First Look: June 16

paper: http://www.hbs.edu/research/pdf/09-043.pdf Walking Through Jelly: Language Proficiency, Emotions, and Disrupted Collaboration in Global Work Authors:Tsedal Beyene, Pamela J. Hinds, and Catherine Durnell Cramton Abstract In an ethnographic study comprised of... View Details
Keywords: Martha Lagace
  • 18 Dec 2007
  • First Look

First Look: December 18, 2007

David Townsend analyze the results of comprehensive interviews they performed with senior risk officers. Prudence in Bargaining: The Effect of Uncertainty on Bargaining Outcomes Author:Lucy White Periodical:Games and Economic Behavior... View Details
Keywords: Martha Lagace
  • 26 Sep 2005
  • Research & Ideas

What Perceived Power Brings to Negotiations

research had not, it's not our idea, it is Emerson's original idea. Q: I thought that the methodology that you used was interesting. We wondered why you chose a job interview negotiation to test the hypotheses. A: We have found in lots of... View Details
Keywords: by Mallory Stark
  • 25 Jun 2014
  • Lessons from the Classroom

FIELD Trip: Conquering the Gap Between Knowing and Doing

first day talking to the global partner and reviewing objectives. The next day, they take cars and translators to interview potential customers. If all goes well, they'll generate insights like those students had about laptops in China.... View Details
Keywords: by Michael Blanding; Education
  • 10 Mar 2015
  • Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

three-part interview with Harvard Business School Marketing professors Rajiv Lal and José B. Alvarez, they discuss who is winning this revolution and which brands appear to be losing ground. Sean Silverthorne: Among the retailers you have... View Details
Keywords: by Sean Silverthorne; Retail
  • 15 Feb 2017
  • Op-Ed

What Africa Can Teach the United States About Funding Infrastructure Projects

telecoms, commercial real estate, and more. Harvard Business School students visit the Reppie Waste to Energy Plant, the first waste-to-energy project in Africa, Addis Ababa, Ethiopia Credit: John Macomber We have conducted several hundred in-person View Details
Keywords: by John Macomber; Construction
  • 20 Aug 2013
  • First Look

First Look: August 20

U.S. and its future. Based on interviews with 28 practitioners in the field of philanthropy and a review of the literature since the publication of the article introducing the concept of venture philanthropy (Virtuous Capital: What... View Details
Keywords: Anna Secino
  • 23 Apr 2013
  • First Look

First Look: April 23

patterns before and after team scaffolds were implemented. Our results show that the team scaffolds improved performance, in part by reducing the number of partners with whom each role occupant coordinated. We then analyze qualitative View Details
Keywords: Sean Silverthorne
  • 26 Oct 2009
  • Lessons from the Classroom

The New Deal: Negotiauctions

interview him, and he graciously agreed, spending 90 minutes talking with me about the deal and about dealmaking more generally. I learned a tremendous amount from that conversation, and it certainly fueled my interest in understanding... View Details
Keywords: by Julia Hanna
  • 30 Sep 2002
  • Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

Buyers are more apt to use a product right after they purchase it, a fact you need to ponder as you consider how to keep customers coming back for more. In this e-mail interview with HBS Working Knowledge's Manda Mahoney, Harvard Business... View Details
Keywords: by Manda Mahoney
  • 14 Apr 2015
  • First Look

First Look: April 14

and impact of ERM, but the studies are inconsistent and inconclusive, due, we believe, to an inadequate specification of how ERM is used in practice. Based on a ten-year field project, over 250 interviews with senior risk officers, and... View Details
Keywords: Sean Silverthorne
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