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Publications

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  • All HBS Web  (3,230)
    • People  (4)
    • News  (790)
    • Research  (2,125)
    • Events  (16)
    • Multimedia  (15)
  • Faculty Publications  (1,504)

Show Results For

  • All HBS Web  (3,230)
    • People  (4)
    • News  (790)
    • Research  (2,125)
    • Events  (16)
    • Multimedia  (15)
  • Faculty Publications  (1,504)
← Page 52 of 3,230 Results →
  • 01 Nov 2013
  • News

Adding Bricks to Clicks: On the Role of Physical Stores in a World of Online Shopping

  • 05 Sep 2000
  • What Do You Think?

Whither the Information Economy?

"person-to-person" basis, with or even without an Internet intermediary. Cleveland provided one of the first theoretic explanations for the New Economy. Because of... View Details
Keywords: by James Heskett
  • March 17, 2021
  • Other Article

Beyond Pajamas: Sizing Up the Pandemic Shopper

By: Ayelet Israeli, Eva Ascarza and Laura Castrillo
A first look at how the COVID-19 pandemic impacted e-commerce apparel shopping in the US and the UK. Extensive analysis and interactive graphics utilizing millions of transactions.
While the pandemic is still playing out, our preliminary investigations... View Details
Keywords: Retail; Retail Analytics; Consumer; Pandemic; COVID; COVID-19; Apparel; Ecommerce; Online Shopping; Online Apparel; Online Sales; Returns; CRM; Customer Retention; Customer Experience; Customer Value; Digital; Customer Focus and Relationships; Customers; Health Pandemics; Consumer Behavior; Customer Relationship Management; Internet and the Web; Behavior; E-commerce; Apparel and Accessories Industry; Apparel and Accessories Industry; Apparel and Accessories Industry; United States; United Kingdom
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Israeli, Ayelet, Eva Ascarza, and Laura Castrillo. "Beyond Pajamas: Sizing Up the Pandemic Shopper." Harvard Business School Working Knowledge (March 17, 2021).
  • 17 Sep 2001
  • Research & Ideas

Let Customers Call the Shots

"name your own price" devices, permission marketing, group buying, price comparison engines, car purchase Web sites, mass customization, etc. It is still largely a new way of thinking whose domain View Details
Keywords: by Martha Lagace
  • 2015
  • Working Paper

Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud

By: Michael Luca and Georgios Zervas
Consumer reviews are now part of everyday decision-making. Yet, the credibility of these reviews is fundamentally undermined when businesses commit review fraud, creating fake reviews for themselves or their competitors. We investigate the economic incentives to commit... View Details
Keywords: Information; Competition; Internet and the Web; Ethics; Reputation; Social and Collaborative Networks; Food and Beverage Industry; Food and Beverage Industry
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Luca, Michael, and Georgios Zervas. "Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud." Working Paper. (May 2015. Revise and resubmit, Management Science.)
  • 05 Sep 2014
  • Blog Post

CPD on the Road in Manila

the 40+ medians common throughout Europe and Japan. Labor continues to be one of the country’s biggest exports with overseas workers remitting cash to their families back home,... View Details
Keywords: Entrepreneurship; Technology; Consumer Products / Retail
  • June 2011
  • Case

CA Technologies: Bringing the Cloud to Earth

By: Marco Iansiti and Kerry Herman
Adam Famularo, general manager, Cloud Computing business, CA Technologies, and David Dobson, WVP and group executive, Customer Solutions Group, were preparing for a presentation on communicating and positioning CA Technologies' new strategy for cloud computing.... View Details
Keywords: Disruptive Innovation; Product Positioning; Expansion; Internet and the Web; Technology Adoption
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Iansiti, Marco, and Kerry Herman. "CA Technologies: Bringing the Cloud to Earth." Harvard Business School Case 611-047, June 2011.
  • September 24, 2021
  • Article

A Labor Movement for the Platform Economy

By: Li Jin, Scott Duke Kominers and Lila Shroff
Platforms are fundamentally changing the contract between workers and companies—and the workers and creatives that create value for platform companies, and rely on platforms for their livelihoods, often have little power when it comes to getting their concerns... View Details
Keywords: Gig Workers; Decentralized Collective Action; Internet and the Web; Labor; Labor and Management Relations; Digital Platforms
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Jin, Li, Scott Duke Kominers, and Lila Shroff. "A Labor Movement for the Platform Economy." Harvard Business Review Digital Articles (September 24, 2021).
  • November 2013
  • Teaching Note

Barnes & Noble: Managing the E-Book Revolution

By: Alan MacCormack, Brian Kimball Dunn and Chris F. Kemerer
In 2012, Barnes & Noble found itself in a difficult position. While the company had weathered the advent of online retailing relatively well, the arrival of electronic books (e-books) threatened the company's viability. Primary competitor Borders had already fallen by... View Details
Keywords: Technological Innovation; Internet and the Web; Adaptation; Books; Retail Industry
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MacCormack, Alan, Brian Kimball Dunn, and Chris F. Kemerer. "Barnes & Noble: Managing the E-Book Revolution." Harvard Business School Teaching Note 614-040, November 2013.
  • 24 Jan 2008
  • Working Paper Summaries

The Impact of Component Modularity on Design Evolution: Evidence from the Software Industry

Keywords: by Alan MacCormack, John Rusnak & Carliss Y. Baldwin; Web Services; Web Services
  • 29 Oct 2000
  • Research & Ideas

The Entrepreneurial Venture: A Conversation

funding. Things have changed with the rise of the Internet and dot-coms; VCs now take a much more proactive role in View Details
Keywords: by Susan Young
  • February 2011
  • Teaching Note

Porsche: The Cayenne Launch (TN)

By: John Deighton and Jill Avery
Teaching Note for 511-068. View Details
Keywords: Brands and Branding; Sports; Product Development; Value; Safety; Internet and the Web; Communication Technology; Auto Industry
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Deighton, John, and Jill Avery. "Porsche: The Cayenne Launch (TN)." Harvard Business School Teaching Note 511-069, February 2011.
  • July 2001 (Revised September 2005)
  • Case

USA TODAY: Pursuing the Network Strategy (A)

By: Michael L. Tushman, Michael J. Roberts and David Kiron
Describes the evolution of USA TODAY Online, the electronic version of the newspaper, within the organizational structure of the newspaper. Describes the tensions and issues that develop and the pressure from the Online division to be spun off. At the same time, CEO... View Details
Keywords: Business Units; Organizational Change and Adaptation; Integration; Internet and the Web; Organizational Design; Groups and Teams; Newspapers; Innovation and Invention; Journalism and News Industry
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Tushman, Michael L., Michael J. Roberts, and David Kiron. "USA TODAY: Pursuing the Network Strategy (A)." Harvard Business School Case 402-010, July 2001. (Revised September 2005.)
  • 01 Jun 2004
  • News

Consultant on the Go

publicity and staying on task. While accumulating some 500,000 frequent-flier miles a year, Charan pursues his passion: helping executives solve problems. The northern India native would rather talk — in... View Details
Keywords: Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
  • March 2020
  • Module Note

Business Model Transformation in the Platform Age

By: Feng Zhu
Although some digital platforms are highly successful, most firms today are still traditional product- or service-based firms. To take advantage of the opportunities created by platform business models, traditional firms can work with existing platforms to become their... View Details
Keywords: Platforms; Platform Businesses; Platform Disruption; Internet and the Web; Business Model; Transformation; Digital Platforms
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Zhu, Feng. "Business Model Transformation in the Platform Age." Harvard Business School Module Note 620-109, March 2020.
  • Fast Answer

Government data and information sources for public entrepreneurship

over 500 local, regional, and national datasets from around the world, collected by data experts. Use your browser’s find feature, as there is very little indexing. USAFacts.org: USAFacts is a... View Details
  • 11 Nov 2020
  • Research & Ideas

How Hackathons Help Decide Platform Winners and Losers

Choosing the right software platform is a critical task for developers. It can be a business life-or-death decision picking between Android or iPhone, Amazon Web Services or Google Cloud Platform, Xbox or... View Details
Keywords: by Michael Blanding; Technology
  • 02 Aug 2006
  • Research & Ideas

Investor Protection: The Czech Experience

Second, the emphasis on local laws as being all-important may be misplaced given the large role of foreign investment in emerging economies and View Details
Keywords: by Martha Lagace; Media & Broadcasting; Entertainment & Recreation
  • September 2002
  • Case

Pura Vida Coffee

By: James E. Austin and Allen S. Grossman
Tells the story of two HBS graduates who sell gourmet coffee over the Internet to support an outreach ministry in Costa Rica. View Details
Keywords: Social Enterprise; Internet and the Web; Food and Beverage Industry; Costa Rica
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Austin, James E., and Allen S. Grossman. "Pura Vida Coffee." Harvard Business School Multimedia/Video Case 303-051, September 2002.
  • 23 Mar 2022
  • Blog Post

Learning Curve: The Brother-and-Sister Team Behind a New Edtech Nonprofit

As the children of civil servants living in northern India, siblings Azeez Gupta (MBA 2019) and Namya Mahajan (MBA 2022) enjoyed educational advantages that millions of their lower-income peers did... View Details
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