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- Faculty Publications (1,505)
- 01 Feb 1997
- News
Made, Not Born: HBS Courses and Entrepreneurial Management
such as working with a team and making key decisions based on limited information. For French, now president of Westport, ConnecticutÐ based On-Link Corporation, a maker of electronic catalogs for online and... View Details
- 02 Jan 2018
- First Look
First Look at New Research and Ideas, January 3, 2018
new offering that would "change the way people experience TV." The new service would allow consumers to bypass traditional cable and satellite delivery View Details
Keywords: Sean Silverthorne
- 01 Oct 2007
- Working Paper Summaries
Team Familiarity, Role Experience, and Performance:Evidence from Indian Software Services
- January–February 2018
- Article
Ads That Don't Overstep: How to Make Sure You Don't Take Personalization Too Far
By: Leslie John, Tami Kim and Kate Barasz
Data gathered on the web has vastly enhanced the capabilities of marketers. With people regularly sharing personal details online and internet cookies tracking every click, companies can now gain unprecedented insight into individual consumers and target them with... View Details
- February 2018 (Revised December 2019)
- Case
Rise of the Drones: Identified Technologies
By: Andy Wu and George Gonzalez
The founder and CEO of Identified Technologies, a Pittsburgh-based drone software and services company, faces a dilemma when San Francisco–based DroneDeploy begins to disrupt the industry with its drone software platform. Identified Technologies needs to consider... View Details
- November 2014
- Supplement
The Grommet - Video Supplement
By: Lynda M. Applegate, Karen Gordon Mills, Lena G. Goldberg and Annelena Lobb
- 24 Oct 2011
- Research & Ideas
The Yelp Factor: Are Consumer Reviews Good for Business?
In recent years, consumer review sites including Yelp, Citysearch, and TripAdvisor have become the first stop for recommendations on everything from dinner to dentists. Along View Details
- 23 Mar 2015
- Research & Ideas
It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers
restrictions imposed by the intermediaries, who want consumers to focus less on price differences and more on the benefits of value-added services that they provide, such as... View Details
- 04 Aug 2010
- Working Paper Summaries
The Effect of Market Leadership in Business Process Innovation: The Case(s) of E-Business Adoption
- July 2002 (Revised March 2003)
- Case
Avon.com (A)
Avon has always sold its products through a large independent direct-selling organization. However, it is now considering whether it should sell directly to the consumer. The company's independent representatives number 500,000 in the United States alone. Yet, there... View Details
- 25 Nov 2014
- Blog Post
Checking out Dublin's Tech Scene
Career & Professional Development recently spent a week in Dublin at the 4th annual Web Summit. It was evident from the attendance and energy... View Details
- 01 Jun 2010
- News
Health IT at the Bedside
implementation. Systems need to be selected, workflows altered, and the inevitable kinks ironed out. Change is hard. Yet, in my experience, after an individual or organization undergoes View Details
- 14 Mar 2019
- News
The Merchant of Osaka
included everything from X-rays to endoscopy, and a pharmacy where a person could fill a prescription before heading home—with a printed copy of their electronic medical record in hand. Back in the early... View Details
Keywords: Health, Social Assistance
- 01 Jun 2012
- News
Straight to the Heart
with someone until we meet in person. What is your strategy when it comes to making the Internet work for your clients? People think online dating is an efficient way to get to know someone, View Details
- 01 Jun 2002
- News
Pursuing the Ultimate Deal
make that leap, Ross implied, requires a degree of self-knowledge; Arafat, he concluded, ultimately could not close the deal “because he didn't know himself.” Web Exclusive: Dennis Ross - Middle East Peace... View Details
- May 2005
- Exercise
Forecasting the Adoption of E-books
By: Elie Ofek
Gives students an opportunity to understand the challenges inherent in forecasting the diffusions of innovations. Provides data for forecasting the adoption of electronic books. Students are encouraged to use the Bass Model framework, while being cognizant of its... View Details
- 2011
- Article
Group Size and Incentives to Contribute: A Natural Experiment at Chinese Wikipedia
By: Michael Zhang and Feng Zhu
In this paper, we examine the causal relationship between group size and incentives to contribute in the setting of Chinese Wikipedia, the Chinese language version of an online encyclopedia that relies entirely on voluntary contributions. The group at Chinese Wikipedia... View Details