Publications

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December 2011 (Revised June 2012)
Case

Samasource: Give Work, Not Aid

By: Francesca Gino and Bradley R. Staats

Samasource sought to use work, not aid, for economic development. The company secured contracts for digital services from large companies in the United States and Europe, divided the work up into small pieces (called microwork) and then sent it to delivery centers in... View Details

Keywords: Development Economics; Growth and Development Strategy; Social Enterprise

May 2008 (Revised September 2009)
Case

Radiohead: Music at Your Own Price (A)

By: Anita Elberse and Jason Bergsman

In October 2007, the British band Radiohead caused a stir when it announced it would allow customers to decide how much to pay for its new album, released exclusively as a digital download and available only from the band's own website. The pricing plan represented a... View Details

Keywords: Music Entertainment; Price; Marketing Strategy; Distribution; Problems and Challenges; Online Technology; Music Industry

October 2006 (Revised January 2008)
Case

Clinical Change at Intermountain Healthcare

By: Richard M.J. Bohmer and Erika Ferlins

Provides a detailed description of the way in which several improvements and innovations in clinical care were arrived at. Describes individual insights, how these were evaluated and validated, and how they were translated into improved medical practices. The changes... View Details

Keywords: Health Care and Treatment; Innovation and Invention; Business Processes; Performance Improvement; Practice; Health Industry

05 Nov 2019
News

Best Business Books 2019: Talent & leadership

13 May 2019
News

Reading the Market

Web

Custom Programs

A learning experience built around your business goals. HBS helps you design customized learning experiences that transform individual leaders, teams, and organizations. Our expert team will partner with you to codesign learning... View Details

2016
Working Paper

The Great Training Robbery

By: Michael Beer, Magnus Finnstrom and Derek Schrader

In 2012 U.S. corporations spent $164.2 billion on training and education. Overwhelming evidence and experience shows, however, that most companies are unable to transfer employee learning into changes in individual and organization behavior or improved financial... View Details

Keywords: Training; Organizations; Investment Return

SSRN

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February 2006 (Revised August 2006)
Case

deCODE Genetics: Hunting for Genes to Develop Drugs

By: Debora L. Spar

In 1996, Kari Stefansson launched a new kind of biotechnology company and a whole new way of attacking diseases. Based in Iceland, his firm, deCODE Genetics, plans to identify the individual genetic markers that lead to society's most prevalent diseases. To do so, it... View Details

Keywords: Information; Innovation Strategy; Genetics; Ethics; Health Disorders; Biotechnology Industry; Iceland

11 Mar 2013
News

Harvard Survey: U.S. Competitiveness at a Crossroads

08 Mar 2010
News

Experts Debate Swiss Healthcare Model at Harvard Business School Forum

26 Sep 2020
News

Here is what 10 Happiness World Leaders have to share about Happiness

Certificate in School Management and Leadership

Certificate in School Management and Leadership is an innovative collaboration between the Harvard Graduate School of Education and Harvard Business School, powered by HBS Online. CSML is designed to provide preK-12 school leaders at all stages of their careers with... View Details

August 2020 (Revised May 2021)
Case

PayPal: The Next Chapter

By: Michael Porter, Mark Kramer and Annelena Lobb

Can a social purpose and stakeholder capitalism confer a powerful competitive advantage in the age of COVID-19? For PayPal, the answer is yes. After spinning off from eBay in a 2015 IPO, the company declared its purpose as "democratizing financial services" by ensuring... View Details

Keywords: Mission and Purpose; Finance; Business and Stakeholder Relations; Social Entrepreneurship; Competitive Advantage; Financial Services Industry

16 Feb 2024
Research & Ideas

Is Your Workplace Biased Against Introverts?

passion? In part, he says it’s because both individuals and organizations see it as a desirable trait—and evidence suggests it can lead to good things. At the same time, he notes that the correlation between passion and good outcomes is... View Details

Keywords: by Ben Rand

September 2017 (Revised December 2017)
Case

Hulu: Redefining the Way People Experience TV

By: Henry W. McGee and Christine Snively

In May 2017, Hulu CEO Mike Hopkins announced the launch of Hulu Live TV, a new offering that would "change the way people experience TV." The new service would allow consumers to bypass traditional cable and satellite delivery and use the Internet to access live... View Details

Keywords: Television Industry; Internet; Television Entertainment; Internet and the Web; Disruptive Innovation; Competitive Strategy; Price; Media and Broadcasting Industry; Entertainment and Recreation Industry

04 Mar 2024
What Do You Think?

Do People Want to Work Anymore?

people with fantastic attitude and potential be passed over based on skills alone.” Why is this? Is it because too many of us don’t know how to hire for attitude? Parameswaran Chandrasekr reminded us that “by prioritizing attitude during the hiring process, you can... View Details

Keywords: by James Heskett

19 Nov 2015
Blog Post

Why We Recruit: Education Pioneers

organizations and the HBS resume database, and reach out to them virtually. Given the mission-driven work we do, it’s important to EP that we learn more about each interested student’s passion for transforming education in addition to their resume -- so we create as... View Details

Keywords: Nonprofit / Government

2022
Working Paper

Beliefs about Gender Differences in Social Preferences

By: Christine L Exley, Oliver P. Hauser, Molly Moore and John-Henry Pezzuto

While there is a vast (and mixed) literature on gender differences in social preferences, little is known about believed gender differences in social preferences. This paper documents robust evidence for believed gender differences in social preferences. Across a wide... View Details

Keywords: Social Preferences; Gender; Behavior; Attitudes; Values and Beliefs

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November 15, 2021
Article

What Do Black Executives Really Want?

By: Frank Cooper III and Ranjay Gulati

Recruiting and retaining Black talent is a priority for many organizations. Most are committed to and investing in diversity, equity, and inclusion (DEI). And yet, according to interviews and focus groups with Black executives working in a variety of blue-chip... View Details

Keywords: Black Executives; Selection and Staffing; Retention; Race; Organizational Culture; Change Management