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  • 17 Jan 2020
  • In Practice

6 Traits That Set Top Business Leaders Apart

their team’s best efforts. They’re great learners that view successful outcomes as both achieving specific objectives and improving their organization’s ability to deal with its next wave of challenges." Chester A. Huber, senior lecturer... View Details
Keywords: by Danielle Kost
  • Web

Winners & Runners-Up | New Venture Competition

Solara Solara provides an on-demand solar irrigation service to Indian farmers, increasing their access to affordable, reliable, and clean irrigation. Team: Rea Savla, MBA 2024; Vishesh Mehta Play Elisa: Grand Prize Winner 2024 New... View Details
  • 24 Jun 2014
  • First Look

First Look: June 24

http://ukcatalogue.oup.com/product/9780198704072.do August 2013 Journal of Service Management Notes from the Search for Deep Indicators in Services By: Heskett, James L. Abstract—Much of the research in the... View Details
Keywords: Sean Silverthorne
  • Web

Business History - Faculty & Research

shops. Keywords: Business Model ; Cultural Entrepreneurship ; Social Entrepreneurship ; Business History ; Business and Government Relations ; Technological Innovation ; Cash ; Culture ; Distribution Industry ; Financial Services Industry... View Details
  • Article

Can They Take It with Them? The Portability of Star Knowledge Workers' Performance: Myth or Reality

By: Boris Groysberg, Linda-Eling Lee and Ashish Nanda
This paper examines the portability of star security analysts' performance. Star analysts who switched employers experienced an immediate decline in performance that persisted for at least five years. This decline was most pronounced among star analysts who moved to... View Details
Keywords: Firm Performance; Hiring; Employee Selection; Employee Retention; Knowledge; Employees; Selection and Staffing; Retention; Performance; Competitive Advantage; Financial Services Industry
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  • 26 Jun 2020
  • Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

to do what must be done for the common good, including those on the front lines.” Yamato donates to rebuilding devastated areas Makoto Kigawa, CEO of Yamato—a home delivery service of everything from fresh... View Details
Keywords: by Dina Gerdeman
  • 01 Dec 2023
  • News

The Exchange: Help Wanted

Image by John Ritter The path to a job in the C-suite isn’t what it used to be. For many years, companies could lean on financial expertise and industry connections when recruiting candidates, but HBS professors Raffaella Sadun and Joseph Fuller say that so much has... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 23 Apr 2024
  • In Practice

Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now

With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate... View Details
Keywords: by Rachel Layne
  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

to improve them. “As performance pressure mounts, teams are considerably more likely to follow general experts.” "Performance pressure emerges when people are working on a high-visibility project and when others are really counting on... View Details
Keywords: by Sarah Jane Gilbert
  • 22 Jul 2014
  • First Look

First Look: July 22

  Publications August 2013 hfm (Healthcare Financial Management) Improving Value with TDABC By: Kaplan, Robert S. Abstract—The article discusses the benefits of time-driven activity-based costing (TDABC) combined with outcomes measurement... View Details
Keywords: Sean Silverthorne
  • 10 Jun 2008
  • First Look

First Look: June 10, 2008

opportunities being created by information technology and the Internet. The increased emphasis Kelly placed on building leadership consulting services was itself a big change. The case asks what levers Kelly can use, from culture to... View Details
Keywords: Martha Lagace
  • 30 May 2018
  • Research & Ideas

Should Retailers Match Their Own Prices Online and in Stores?

home improvement goods. Low-end department stores and clothing retailers avoid the practice more often. “We hope this research will help companies formulate the essence of their pricing strategies and... View Details
Keywords: by Dina Gerdeman; Retail
  • 21 Aug 2013
  • Research & Ideas

What Went Wrong at J.C. Penney?

home goods. It was particularly well known for home goods and children's ware. And once the family went there, they also shopped for men's and women's apparel, which accounted for almost half of sales. They... View Details
Keywords: by Jim Aisner; Retail
  • June 2017
  • Teaching Note

The De Beers Group: Exploring the Diamond Reselling Opportunity

By: Benjamin C. Esty, Daniel P. Gross and Lauren G. Pickle
In September 2014, Tom Montgomery (SVP of strategic initiatives at the De Beers Group) and his team launched a pilot program in the United States to explore $1 billion diamond market for pre-owned (recycled) diamonds. According to Montgomery, the motivation for the... View Details
Keywords: Diamonds; Go-to-market Strategy; Secondary Market; Willingness To Pay; Pilot Program; Strategy Development; Strategy Execution; Scope; Marketing; Advertising; Branding; Customer Value; Pawn Shops; Jewelry; Supply And Demand; Corporate Strategy; Business Strategy; Vertical Integration; Advertising Campaigns; Value Creation; Retail Industry; Consumer Products Industry; Advertising Industry; Mining Industry; United States; United Kingdom; Africa; Botswana; South Africa; Namibia
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  • Web

Spreading the Word – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

HBS Home HBS Index Contact Us A New Vision An Essay by Professors Michel Anteby and Rakesh Khurana Introduction The Hawthorne Plant Employee Welfare Illumination Studies and Relay Assembly Test Room Enter Elton Mayo Human Relations and... View Details
  • 04 Dec 2018
  • First Look

New Research and Ideas, December 4, 2018

significantly increasing ROE, and they did so at least in part due to their reputational or status concerns. The ROE increase was predominantly driven by improvements in margins, which were in turn partially driven by cutting R&D... View Details
Keywords: Dina Gerdeman
  • 16 Jul 2012
  • Research & Ideas

Are You a Strategist?

I'll ask a participant at random, 'Do you have that clarity in your company?' And there's always a pause. That pause gives them away." To illustrate the importance of clear purpose, The Strategist touts Swedish home goods retailer IKEA,... View Details
Keywords: by Carmen Nobel
  • 23 Dec 2008
  • First Look

First Look: December 23, 2008

and improved margins necessary to meet the "Nestlé model." Purchase the case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=509001 Note on Human Behavior: Differences at Work Part 2: The... View Details
Keywords: Martha Lagace
  • Web

Publications - Institute For Strategy And Competitiveness

care for specific events.... June 2021 The CMS New Rule on Ambulatory Surgical Centers Earns Only Partial Credit by Junaid Nabi and Robert S. Kaplan The Centers of Medicare and Medicaid Services (CMS) recently announced that it will be... View Details
  • 13 May 2014
  • First Look

First Look: May 13

how management and corporate boards of directors can best manage investor relations with activist stockholders such as hedge funds who are demanding major changes within a corporation to improve stockholder return. Beverage industry firm... View Details
Keywords: Sean Silverthorne