Publications

December 2009 (Revised March 2025)
Case

Phreesia: The Patient Intake Company

By: Regina E. Herzlinger, Sunaina Yarlagadda and Brian L. Walker

How should the co-founders of an organization that provides patient sign-in and billing services scale their company after five years of successfully targeting small private physician practices? Phreesia had deployed a direct mail and sales force strategy that resulted... View Details

Keywords: Advertising; Social Entrepreneurship; Revenue; Health Care and Treatment; Health Industry

Educators

Purchase

fall 2010
Article

Lawsuits and Empire: On the Enforcement of Sovereign Debt in Latin America

By: Faisal Z. Ahmed, Laura Alfaro and Noel Maurer

The re-occurring phenomenon of sovereign default has prompted an enormous theoretical and empirical literature. Most of this research has focused on why countries ever chose to pay their debts (or why private creditors ever expected repayment). The problem originates... View Details

Keywords: Lawsuits and Litigation; Insolvency and Bankruptcy; Sovereign Finance; Borrowing and Debt; Debt Securities; Motivation and Incentives; Markets; Equity; Banking Industry; Latin America

April 2003
Article

The Role of Wages and Auditing during a Crackdown on Corruption in the City of Buenos Aires

By: Rafael Di Tella and Ernesto Schargrodsky

We study the prices paid for basic inputs during a crackdown on corruption in the public hospitals of the city of Buenos Aires, Argentina, during 1996 97. We find a well-defined, negative effect on the measures used to capture corruption. Prices paid by hospitals for... View Details

Keywords: Crime and Corruption; Compensation and Benefits; Accounting Audits; Buenos Aires

17 Aug 2020
Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

situation, and their understanding of and expectations about the pandemic, among other factors. Because of this, your team members are likely to be in different phases of reaction to the crisis. Keeping this in mind may be helpful. Here... View Details

Keywords: by Boris Groysberg and Robin Abrahams

Web

Behavioral Finance & Financial Stability

price increases do not predict lower returns going forward, these increases do predict substantial heightened probability of a crash. Simple attributes related to the price run up can help predict both the crash probability and future returns. Related Themes: Measuring... View Details

28 May 2024
In Practice

Job Search Advice for a Tough Market: Think Broadly and Stay Flexible

need to get to breakeven and to deal with unreasonable valuation expectations of the last several years. That being said, my research and research by others has shown that venture capital and startup market slowdowns are opportune times... View Details

Keywords: by Rachel Layne

Web

Help - Alumni

04-2103580 When will I receive a receipt for my gift? You can expect to receive an official receipt in 10-15 business days after HBS receives your gift. How can I get a duplicate tax receipt for my gift? To request a duplicate receipt,... View Details

22 Aug 2016
Research & Ideas

Master the One-on-One Meeting

who makes time for their team members—especially those who are also leaders—is less likely to suffer poor team performance because of ambiguity and mistrust. Each 1:1 is an opportunity to clarify the goals of the organization, your performance View Details

Keywords: by Julia B. Austin

Web

Technology & Operations Management - Faculty & Research

traditional benchmarks were inevitable. The question now was: how could they continue to succeed in their ESG strategy—and, more importantly, position themselves as a market signal, setting higher expectations for fund managers on... View Details

Research Summary

A Hippocratic Oath for Management

By: Nitin Nohria

The conduct of doctors is guided by the Hippocratic Oath, which provides a normative framework that shapes their identity and orientation towards society. In light of the diminished public trust in business managers, is it time for management to embrace its... View Details

2003
Article

Do Investors Respond to Analysts’ Forecast Revisions As If Forecast Accuracy Is All That Matters?

By: Michael B. Clement and Senyo Tse

Prior research suggests that investors' response to analyst forecast revisions increases with the analyst's forecast accuracy. We extend this research by examining whether investors appear to extract all of the information that analyst characteristics provide about... View Details

Keywords: Investment; Forecasting and Prediction; Knowledge Sharing

Purchase

March–April 2015
Article

The Almighty Ruble

By: Debora L. Spar

At 1 AM Moscow time on December 16, Russia's central bank announced a massive hike in the country's interest rate, from 10.5% to 17%. It's not clear how Russian leader Vladimir Putin and his colleagues could realistically have expected to achieve anything by hiking the... View Details

Keywords: Monetary Policy; Economy; Policy; Currency; Interest Rates; Sovereign Finance; Russia

September–October 2020
Article

The Past, Present, and (Near) Future of Gene Therapy and Gene Editing

By: Julia Pian, Amitabh Chandra and Ariel Dora Stern

Emerging gene therapy and gene-editing technologies will have a growing impact on patient lives and health-care delivery. We analyzed a decade of data on clinical trials and venture capital investments to understand the likely trajectory of genetically focused... View Details

Keywords: Gene Therapy; Gene Editing; Impact; Health Care and Treatment; Technological Innovation; Health Testing and Trials; Venture Capital; Change

2017
Working Paper

Displaced Loyalties: The Effects of Indiscriminate Violence on Attitudes Among Syrian Refugees in Turkey

By: Kristin Fabbe, Chad Hazlett and Tolga Sinmazdemir

How does violence during conflict affect the political attitudes of civilians who leave the conflict zone? Using a survey of 1,384 Syrian refugees in Turkey, we employ a natural experiment owing to the inaccuracy of barrel bombs to examine the effect of having one's... View Details

Keywords: Syria; Turkey; Refugees; War; Attitudes; Syria; Turkey

SSRN

November 2000
Case

Clust.com: Dream More and Pay Less

Clust is a French group-buying Web site. Instead of marketing products to consumers, Clust is marketing aggregated consumer demands to manufacturers. Consequently, beyond the usual act of choosing among predefined alternatives, consumers are expected to bring up their... View Details

Keywords: Customer Value and Value Chain; Marketing