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      • 1998
      • Working Paper

      Some Evidence on the Optimal Welfare State Based on Subjective Data

      By: Rafael Di Tella and Robert MacCulloch
      It is often difficult to evaluate all the costs and benefits of the welfare state. This paper suggests an alternative approach based on surveys of citizen satisfaction with welfare programs. In the first part of the paper we estimate the level of unemployment benefits... View Details
      Keywords: Personal Characteristics; Employment; Surveys; Programs; Government and Politics; Age; Income; Residency; Welfare; Governing Rules, Regulations, and Reforms; Cost vs Benefits; Satisfaction; United Kingdom
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      Di Tella, Rafael, and Robert MacCulloch. "Some Evidence on the Optimal Welfare State Based on Subjective Data." Harvard Business School Working Paper, No. 98-092, March 1998.
      • February 1998 (Revised May 2007)
      • Case

      Winthrop Park Development

      By: William J. Poorvu and Elizabeth McLoughlin
      Describes a real estate development project in Cambridge, MA and evaluates the market, financial, and design issues in this $20 million mixed-use property. View Details
      Keywords: Property; Real Estate Industry; Cambridge
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      Poorvu, William J., and Elizabeth McLoughlin. "Winthrop Park Development." Harvard Business School Case 898-194, February 1998. (Revised May 2007.)
      • January 1998 (Revised July 2019)
      • Case

      Cafes Monte Bianco: Building a Profit Plan

      By: Robert L. Simons and Antonio Davila
      Alert: This case has been revised since its original publication; all amounts have been converted to euros and the dates have been updated to 2020. If you’ve taught with this case in the past, please note that changes may affect teaching plans and classroom use. Using... View Details
      Keywords: Strategic Planning; Cash Flow; Investment Return; Profit; Financial Statements; Food and Beverage Industry; Italy
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      Simons, Robert L., and Antonio Davila. "Cafes Monte Bianco: Building a Profit Plan." Harvard Business School Case 198-088, January 1998. (Revised July 2019.)
      • 1998
      • Chapter

      Public Choice, Cost-Benefit Analysis, and the Evaluation of Cultural Heritage

      By: Felix Oberholzer-Gee and Bruno S. Frey
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      Oberholzer-Gee, Felix, and Bruno S. Frey. "Public Choice, Cost-Benefit Analysis, and the Evaluation of Cultural Heritage." In Does the Past Have a Future? The Political Economy of Heritage, edited by Alan Peacock, 27–53. London: Institute of Economic Affairs, 1998.
      • December 1997 (Revised December 1998)
      • Case

      Valuing Capital Investment Projects

      By: W. Carl Kester
      A collection of problems that introduces students to the application of discounted cash flow analysis in the evaluation of capital budgeting problems. View Details
      Keywords: Budgets and Budgeting; Capital; Cash Flow; Investment; Valuation
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      Kester, W. Carl. "Valuing Capital Investment Projects." Harvard Business School Case 298-092, December 1997. (Revised December 1998.)
      • December 1997
      • Case

      Bluewater Aquaculture

      By: Ray A. Goldberg and Tom Clay
      An entrepreneurial shrimp farm in Belize is evaluating its future growth strategy in every segment of the vertical value-added food chain. View Details
      Keywords: Animal-Based Agribusiness; Entrepreneurship; Growth and Development; Performance Evaluation; Expansion; Vertical Integration; Food and Beverage Industry
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      Goldberg, Ray A., and Tom Clay. "Bluewater Aquaculture." Harvard Business School Case 598-049, December 1997.
      • December 1997 (Revised March 1998)
      • Case

      Mid Ocean Limited: Trading Catastrophe Index Options

      By: Kenneth A. Froot and Markus Mullarkey
      An insurance industry executive must evaluate the potential of a set of newly-offered catastrophe insurance derivatives. The background addresses the roles of traditional reinsurance and securitization efforts in providing risk transfer and risk financing in the "cat"... View Details
      Keywords: Commodity Market; Derivatives; Insurance; Capital Markets; Natural Disasters; Risk Management; Financial Management; Financial Strategy; Performance Evaluation; Insurance Industry; Bermuda
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      Froot, Kenneth A., and Markus Mullarkey. "Mid Ocean Limited: Trading Catastrophe Index Options." Harvard Business School Case 298-073, December 1997. (Revised March 1998.)
      • December 1997
      • Case

      Making the Grade (A)

      By: Robert L. Simons
      Focuses on the dilemma of a young professor at a graduate school of business. He must decide what final grade to give a student who has worked extremely hard, but he is constrained by the school's "forced curve" grading policy. Designed to explore the multiple purposes... View Details
      Keywords: Design; Management Systems; Performance Evaluation; Motivation and Incentives; Education Industry
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      Simons, Robert L. "Making the Grade (A)." Harvard Business School Case 198-083, December 1997.
      • December 1997 (Revised October 1999)
      • Case

      Citibank: Performance Evaluation

      By: Robert L. Simons and Antonio Davila
      Citibank has introduced a new, comprehensive performance-scorecard system. A regional president struggles with a tough decision: how to evaluate an outstanding branch manager who has scored poorly on an important customer satisfaction measure. This case provides a... View Details
      Keywords: Performance Evaluation; Balanced Scorecard; Business Strategy; Customer Satisfaction; Performance Expectations; Decisions; Motivation and Incentives; Quality; Banking Industry
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      Simons, Robert L., and Antonio Davila. "Citibank: Performance Evaluation." Harvard Business School Case 198-048, December 1997. (Revised October 1999.)
      • October 1997 (Revised May 1998)
      • Case

      Busang (A): River of Gold

      By: Debora L. Spar
      In 1995, Bre-X Minerals, a tiny Canadian mining firm, struck gold. Deep in the heart of the Borneo jungle, it discovered what appeared to be one of the world's largest and most cost-effective gold deposits. Almost immediately, the firm's stock price shot upwards and... View Details
      Keywords: Business or Company Management; Partners and Partnerships; Cross-Cultural and Cross-Border Issues; Mining; Mining Industry; Canada; Indonesia
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      Spar, Debora L., Jeffrey Bell, Christine Dinh-Tan, and Phillip Purnama. "Busang (A): River of Gold." Harvard Business School Case 798-002, October 1997. (Revised May 1998.)
      • June 1997 (Revised May 1998)
      • Case

      Mobil USM&R (A2)

      By: Robert S. Kaplan
      Second of a two-part case on the development and use of a Balanced Scorecard (BSC) at Mobil's US Marketing and Refining Division. This case describes the completed BSC, and how this was linked to the BSCs of the independent business units and the internal service... View Details
      Keywords: Balanced Scorecard; Performance Evaluation; Management Teams; Management Practices and Processes; Executive Compensation; Motivation and Incentives; Corporate Strategy; Energy Industry; Mining Industry; United States
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      Kaplan, Robert S. "Mobil USM&R (A2)." Harvard Business School Case 197-121, June 1997. (Revised May 1998.)
      • June 1997 (Revised February 2000)
      • Case

      Walker and Company: Profit Plan Decisions

      By: Robert L. Simons and Ramsey Walker
      Ramsey Walker, a second-year MBA student, must decide how to control a family business as an absentee owner. After providing background details on the publishing industry, the case requires the reader to: 1) make a product segmentation decision; 2) prepare a profit... View Details
      Keywords: Organizational Structure; Family and Family Relationships; Market Design; Management Systems; Planning; Profit; Performance Evaluation; Segmentation; Corporate Strategy; Investment Return; Publishing Industry
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      Simons, Robert L., and Ramsey Walker. "Walker and Company: Profit Plan Decisions." Harvard Business School Case 197-084, June 1997. (Revised February 2000.)
      • May 1997
      • Case

      CompUSA

      By: Krishna G. Palepu and Sarayu Srinivasan
      CompUSA was performing poorly until new management reorganized and redirected the business. Consequently, CompUSA became the top retailer in its industry. Management outlines its future plans. View Details
      Keywords: Restructuring; Change Management; Finance; Success; Performance Evaluation; Strategic Planning; Business Strategy; Computer Industry; Retail Industry; United States
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      Palepu, Krishna G., and Sarayu Srinivasan. "CompUSA." Harvard Business School Case 197-101, May 1997.
      • May 1997
      • Teaching Note

      Product Development Performance, Instructor's Note

      By: Marco Iansiti
      Focuses on what constitutes product development performance and how it is assessed. Performance, as explained in both the note and in the materials for this three-session module, refers to the performance of both the product and the organizational process producing it.... View Details
      Keywords: Management Practices and Processes; Infrastructure; Product Development; Production; Performance Evaluation
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      Iansiti, Marco. "Product Development Performance, Instructor's Note." Harvard Business School Teaching Note 697-108, May 1997.
      • May 1997
      • Teaching Note

      Measuring the Financial Performance of Nonprofit Organizations: Solutions Manual

      By: Regina E. Herzlinger
      Teaching Note for (1-197-111). View Details
      Keywords: Nonprofit Organizations; Finance; Performance Evaluation
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      Herzlinger, Regina E. "Measuring the Financial Performance of Nonprofit Organizations: Solutions Manual." Harvard Business School Teaching Note 197-112, May 1997.
      • May 1997
      • Article

      Should Directors Grade Themselves?

      By: J. W. Lorsch
      Keywords: Management; Performance Evaluation
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      Lorsch, J. W. "Should Directors Grade Themselves?" Across the Board 34, no. 5 (May 1997).
      • March 1997 (Revised August 2017)
      • Case

      Compagnie du Froid, S.A.

      By: Robert Simons and Antonio Dávila
      The owner of an ice cream company must evaluate the performance of three regional businesses. To do the analysis, students must flex the budget by seasonal temperature; calculate revenue, volume, price, and efficiency variances; analyze the effects of transfer prices;... View Details
      Keywords: Analysis; Investment Return; Performance Evaluation; Revenue; Budgets and Budgeting; Food and Beverage Industry; Europe; France; Spain; Italy
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      Simons, Robert, and Antonio Dávila. "Compagnie du Froid, S.A." Harvard Business School Case 197-085, March 1997. (Revised August 2017.)
      • March 1997 (Revised November 2013)
      • Case

      Purity Steel Corporation, 2012

      By: Robert L. Simons and Antonio Davila
      Managers introduce a new performance evaluation system based on sales growth and return-on-investment (ROI). A branch manager wonders whether his new warehouse should be leased to mitigate the impact on ROI. Formulas and performance calculations are provided. A... View Details
      Keywords: Investment Return; Judgments; Motivation and Incentives; Performance Efficiency; Compensation and Benefits; Salesforce Management; Performance Consistency; Performance Productivity; Steel Industry
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      Simons, Robert L., and Antonio Davila. "Purity Steel Corporation, 2012." Harvard Business School Case 197-082, March 1997. (Revised November 2013.)
      • January 1997
      • Background Note

      Conducting a Performance Appraisal Interview

      By: Michael Beer
      Discusses typical problems experienced by managers in conducting performance appraisal interviews. The underlying causes of these problems are analyzed and ideas are presented that might help managers overcome these problems. A rewritten version of an earlier note. View Details
      Keywords: Compensation and Benefits; Managerial Roles; Performance Evaluation; Problems and Challenges
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      Beer, Michael. "Conducting a Performance Appraisal Interview." Harvard Business School Background Note 497-058, January 1997.
      • December 1996 (Revised July 2002)
      • Background Note

      Note on Marketing and the Internet

      By: John A. Deighton, Alison Berkley and John Barabino
      The World Wide Web is new, a comprehensive marketing environment. It is a medium for direct marketing, for retailing and distribution, for the delivery of service and product elements, for marketing research, and even for posting and testing prices. This note explores... View Details
      Keywords: Marketing; Internet and the Web; Digital Marketing
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      Deighton, John A., Alison Berkley, and John Barabino. "Note on Marketing and the Internet." Harvard Business School Background Note 597-037, December 1996. (Revised July 2002.)
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