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  • June 2022
  • Teaching Plan

Pacesetters

By: Jeffrey J. Bussgang and Mel Martin
Teaching Plan for HBS Case No. 322-019. City Sealcoating CEO Keith Chaney had just publicly called out the Boston Chamber of Commerce for their slow progress on their supplier diversity program, Pacesetters. Established in 2018 by regional business leaders,... View Details
Keywords: Minority-owned Businesses; Procurement; Racial Wealth Gap; Diversity; Small Business; Restructuring; Contracts; Goals and Objectives; Performance Improvement; Performance Evaluation; United States; Massachusetts
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  • Program

Leadership for Senior Executives

network Extend your network by living and working with accomplished executives from various backgrounds, industries, and countries across the globe Build relationships with a diverse group of peers who can provide wide-ranging insights... View Details
  • Research Summary

Management Control Systems in Multiunit Companies

By: Tatiana Sandino

Professor Sandino conducts research on early-stage multiunit companies that introduce management control systems to help maintain operations, as well as company culture, as they grow, but also to enable adaptation to the different markets that they serve. Building... View Details

    Jay W. Lorsch

    Jay W. Lorsch is the Louis Kirstein Professor of Human Relations at the Harvard Business School. He is editor of View Details

    • January 2025
    • Case

    Shifting Winds: DEI in Corporate America

    By: Clayton S. Rose, Maisie Wiltshire-Gordon and David Lane
    In the 2020s, intense and conflicting social and political pressures challenged organizational leaders around the world. Prominent among these were powerful competing views on workplace diversity, equity, and inclusion programs (DEI) in the United States. Public... View Details
    Keywords: Disruption; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Talent and Talent Management; Customer Satisfaction; Diversity; Ethics; Corporate Accountability; Employees; Retention; Recruitment; Adaptation; Programs; Consulting Industry; Auto Industry; Agriculture and Agribusiness Industry; Consumer Products Industry; Motorcycle Industry; Technology Industry; Education Industry; United States; Massachusetts; Maryland; Tennessee; District of Columbia
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    • Research Summary

    Supply Chain Coordination for Products with Uncertain Demand

    By: Ananth Raman
    Ananth Raman has been investigating supply chain coordination for products with uncertain demand in industries as diverse as apparel, power tools, computers, and footwear. Most recently he has been exploring the role of intermediaries, particularly in supply chains... View Details
    • Article

    A Multicountry Perspective on Gender Differences in Time Use During COVID-19

    By: Laura M. Giurge, Ashley V. Whillans and Ayse Yemiscigil (shared authorship)
    The COVID-19 pandemic has fundamentally altered how people spend time, with possible consequences for subjective well-being. Using diverse samples of remote workers from the United States, Canada, Denmark, Brazil, and Spain (n = 31,141), following a preregistered... View Details
    Keywords: Time; Subjective Well-being; COVID-19; Health Pandemics; Gender; Time Management; Well-being; Work-Life Balance; Global Range
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    • Clubs

    PRIDE

    Keywords: Affinity
    • Teaching Interest

    IFC Asia: China's Belt & Road Initiative

    By: Willy C. Shih

    The course objective is to provide students perspectives and insight into one of the major political and economic development programs of China – its Belt and Road Initiative, a strategy that involves infrastructure development and investments in countries spanning... View Details

    Keywords: China; Globalization; Trade; Infrastructure; China; Southeast Asia; South Asia; Central Asia
    • Program

    Strategic Perspectives in Nonprofit Management

    Summary Today's nonprofit organizations are faced with shifting demands for services, resource constraints, and diverse operational challenges. They must also learn to navigate the advent of new technology and new sources of funding. To... View Details
    • Program

    Leading Professional Service Firms

    professional network Extend your network by living and working with accomplished executives from various backgrounds, industries, and countries across the globe Build relationships with a diverse group of peers who can provide... View Details
    Keywords: Professional Services; Professional Services
    • Program

    Finance for Senior Executives

    their decision-making Expand your personal and professional network Extend your network by living and working with accomplished executives from various backgrounds, industries, and countries across the globe Build relationships with a View Details
    • 11 Jun 2024
    • In Practice

    The Harvard Business School Faculty Summer Reader 2024

    As the vacation season looms, Harvard Business School faculty members share recommendations for a little light reading. Spoiler alert: Lessons in Chemistry tops two of their beach-read lists. For those whose brains can’t—or won’t—turn off, HBS faculty also suggest some... View Details
    Keywords: by Avery Forman
    • Program

    Changing the Game

    your personal and professional network Extend your network by living and working with accomplished executives from various backgrounds, industries, and countries across the globe Build relationships with a diverse group of peers who can... View Details
    • 2008
    • Book

    Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage

    By: James L. Heskett, W. Earl Sasser Jr. and Joe Wheeler
    Hundreds of large organizations worldwide have used the groundbreaking Service Profit Chain to improve business performance. Now The Ownership Quotient reveals the next generation of the chain: customer and employee "owners" of your business. Employee-owners exhibit... View Details
    Keywords: Customer Satisfaction; Organizational Change and Adaptation; Customer Ownership; Employee Ownership; Competitive Advantage; Value Creation
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    • 11 Sep 2017
    • Research & Ideas

    Why Employers Favor Men

    It’s not news that women are much less likely to get hired for jobs than men, even when the candidates have the exact same qualifications. Now, new research sheds light on why this happens. Employers favor men not because they are prejudiced against women, but because... View Details
    Keywords: by Dina Gerdeman
    • Program

    Strategic Negotiations

    long-term business relationships with all parties involved Expand your personal and professional network Extend your network by living and working with accomplished executives from various backgrounds, industries, and countries across the globe Build relationships with... View Details
    • April 2021
    • Case

    Glass-Shattering Leaders: Michele Hooper

    By: Boris Groysberg and Colleen Ammerman
    Michele Hooper joined the board of the Dayton-Hudson Corporation when she was in her late thirties, becoming the company’s youngest director as well as the only woman and the only person of color in the boardroom. Such “firsts” were not unusual for Hooper, who had been... View Details
    Keywords: Governing and Advisory Boards; Diversity; Corporate Governance; Personal Development and Career
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    • July 9, 2019
    • Article

    Common Knowledge, Coordination, and Strategic Mentalizing in Human Social Life

    By: Julian De Freitas, Kyle A. Thomas, Peter DiScioli and Steven Pinker
    People often coordinate for mutual gain, such as keeping to opposite sides of a stairway, dubbing an object or place with a name, or assembling en masse to protest a regime. Because successful coordination requires complementary choices, these opportunities raise the... View Details
    Keywords: Coordination; Common Knowledge; Theory Of Mind; Bystander Effect; Knowledge; Cooperation
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    • November 2005 (Revised August 2007)
    • Case

    ConAgra Foods: The Next Chapter

    By: Ray A. Goldberg and Mary L. Shelman
    In 2005, CEO Bruce Rohde has almost completed the integration of ConAgra Foods' collection of 90 independent operating companies into a focused, value-added firm and was beginning to think about his successor. ConAgra had become the second largest food company and No.... View Details
    Keywords: Change Management; Corporate Strategy; Leading Change; Management Succession; Strategic Planning; Brands and Branding; Food; Agribusiness; Product Marketing; Management Teams; Transformation; Customer Focus and Relationships; Food and Beverage Industry; Agriculture and Agribusiness Industry; United States
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