Decision-making - Publications - Faculty & Research

02 May 2011
Research & Ideas

Casino Payoff: Hands-Off Management Works Best

host's local knowledge and experience, reinforced by a less-controlled management apparatus, is an invaluable asset for the specific property and should play a key role in the decision-making process for the employees. "What's interesting... View Details

Keywords: by Dennis Fisher; Entertainment & Recreation

01 Dec 2008
Lessons from the Classroom

How Many U.S. Jobs Are ‘Offshorable’?

members of the workforce.” As background material, students read an overview case, "The Offshoring of America," as well as "Monitor's Opportunities in India," a case that follows the decision-making process of the consulting group's CEO... View Details

Keywords: by Julia Hanna

01 Jun 2024
News

Case Study: Ready for an Upgrade

Illustration by Alvaro Dominguez The Los Angeles–based startup Stell was borne of a pain point almost as old as recorded history itself: paperwork. One of Stell’s cofounders, Malory McLemore (MBA 2022), had landed a job as an engineer at Airbus after earning a... View Details

Keywords: Jen McFarland Flint; Computer Systems Design and Related Services; Professional Services

06 Apr 2023
Blog Post

Circularity in Denmark

proposing this tax on their own sector of ~$150 USD per ton of carbon emitted to incentivize the shipping industry to move forward. The role of culture Our week in Denmark opened our eyes to how integrated sustainability is in both corporate View Details

Student-Faculty-Profile

Michelle Shell & Ryan Buell

demonstrated the negative effects on decision-making under distress. We are conducting a series of experiments to better quantify the impacts on service operations and to identify ways that the operating design could improve both the... View Details

01 Feb 2002
News

Q&A: Wrestling with the Unthinkable

factor it into their decisions and their daily lives, the better. This is going to be a very long, drawn-out campaign; the Afghan part is just the beginning of the beginning. To the extent that decision-makers can say to themselves, "We... View Details

Keywords: counterterrorism; terrorism; National Security and International Affairs; Government

08 Sep 2011
What Do You Think?

What’s Apple’s Biggest Challenge: Replacing Steve or Wall Street?

job as CEO of Apple. Regarding Apple, of course, the question is what will Jobs' withdrawal from day-to-day decision-making mean for its future? If leaders often become "cult heroes," to use a term coined by Jeffrey Sonnenfeld,... View Details

Keywords: by James Heskett; Computer

25 Feb 2020
News

Q&A: William Kerr and Joseph Fuller

thinking about this through the demand side: how employers think about it; how it’s viewed as a contributor to corporate, regional, and national competitiveness; and the active steps decision-makers should take to prepare themselves in... View Details

28 Jul 2016
Op-Ed

Where is TripAdvisor for Doctors?

see whichever physician is on duty. The best family doctors often aren’t accepting new patients. Health care is a local business, travel is global. Hotel consumers have vast numbers of options and no hotel is permanently closed to new customers; the efficiency of... View Details

Keywords: by John A. Quelch; Health

25 Apr 2012
What Do You Think?

How Will the “Age of Big Data” Affect Management?

of direct process control in which decisions have to be made "in the flow" in situations where there isn't time for conventional analysis (at least by humans). Is this a glimpse into the future of decision-making (without analysis... View Details

Keywords: Re: James L. Heskett

02 Jan 2008
Research & Ideas

Most Popular Stories 2007

determination of compensation and, if so, how? Encouraging Dissent in Decision-Making Our natural tendency to maintain silence and not rock the boat, a flaw at once personal and organizational, results in bad—sometimes deadly—decisions.... View Details

Keywords: by Sean Silverthorne

12 Oct 1999
Research & Ideas

Bright Ideas: The Creative Power of Groups

fruition. The typical pitfalls encountered in group decision-making are all too familiar. Who hasn't witnessed, for instance, the silence around a conference table as meeting participants turn suddenly speechless, unable to generate novel... View Details

Keywords: by Laurie Joan Aron

02 May 2018
Blog Post

Should Companies Disclose Employee Compensation?

practices what Dalio preaches, for example, by videotaping all meetings. The tapes are available to meeting participants and others who can then study effective decision-making behaviors (as described by the many principles set forth by... View Details

Keywords: All Industries

09 Jan 2020
Blog Post

Navigating Grey in the Ever-Evolving Tech Community

for YouTube creators and advertisers. I really, really loved that job but I eventually hit a place where I wanted to be more involved in some of the higher level strategic decision-making (i.e. the kind that determined the existence of... View Details

01 Jan 2004
News

Donald P. Nielsen, MBA 1963

parents—or "customers," as Nielsen likes to call them—a greater say in their child's schooling. It also decentralized both decision-making and budgeting to empower principals. "Before that, principals had no authority over money, staff,... View Details

26 Feb 2019
First Look

New Research and Ideas, February 26, 2019

organizational mechanisms can help: guardrails that protect the weaker of the two goals, dynamic decision-making that treats high-level goals as sacrosanct but tactical decisions as provisional, and leaders dedicated to “both/and”... View Details

Keywords: Dina Gerdeman

18 Feb 2015
First Look

First Look: February 18

Performance enables future managers and business owners to attain the core skills they need to become integral members of their company's decision-making teams. This new program from established authors Srikant M. Datar and Madhav Rajan... View Details

Keywords: Sean Silverthorne

14 Sep 2010
First Look

First Look: September 14, 2010

that employees selected through such channels are more likely to use decision-making authority in the granting and structuring of consumer loans than those who are not. Conditional on using decision-making... View Details