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  • All HBS Web  (1,566)
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  • All HBS Web  (1,566)
    • News  (202)
    • Research  (1,208)
    • Events  (4)
    • Multimedia  (3)
  • Faculty Publications  (601)
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  • 09 May 2018
  • Research & Ideas

A Simple Way for Restaurant Inspectors to Improve Food Safety

50,911 fewer foodborne illness-related hospitalizations and 19.01 million fewer foodborne illness cases per year, reducing annual foodborne illness costs by $14.20 billion to $30.91 billion,” the authors write. Lessons for inspections... View Details
Keywords: by Carmen Nobel; Food & Beverage; Service
  • 25 Aug 2003
  • Research & Ideas

Should You Sell Your Digital Privacy?

self-adjust to technological innovation. But the idea of offering the opportunity to buy privacy is hard to swallow—if privacy is something to which we are entitled, should our share of it depend on ability to pay? Inevitably it does. Whenever we claim privacy, we... View Details
Keywords: by Manda Salls & Sean Silverthorne; Advertising
  • 30 Oct 2012
  • First Look

First Look: October 30

Michael W. Toffel Publication:Organization Science (forthcoming) Abstract Governments and other organizations often outsource activities to achieve cost savings from market competition. Yet such benefits are often accompanied by poor... View Details
Keywords: Sean Silverthorne
  • 14 Jul 2003
  • Research & Ideas

Keeping Your Balance With Customers

Industrial Era, product innovation and operations management predominated. Product innovation ensured the continuous flow of new products that would sustain growth or market share or both. Operations management ensured that costs and... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

expenses since the 1980s. Program accounting allowed Boeing to expense estimated average costs instead of the actual production costs of an aircraft. This practice lowered the... View Details
Keywords: Sean Silverthorne
  • 25 Sep 2000
  • Research & Ideas

Cyber-Marketing: Scouting the Digital Communications Frontier

already-low cost of digital communications declines toward zero, the Web's radical interactivity presents new challenges to marketers, who must now learn how to build and sustain intimate customer relationships on a far larger scale than... View Details
Keywords: by Peter K. Jacobs
  • 19 Jul 2004
  • Research & Ideas

Your Customers: Use Them or Lose Them

staff—all of this costs money, Frei said. Commerce Bank pays for it by paying lower rates on deposits compared to the giant banks. "Think about it," she told the group. "Would you trade half a percentage point on your View Details
Keywords: by Martha Lagace
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

crossed with small incentive (ranging from U.S. $3 to $14) to open a bank savings account. We find that the financial literacy program has no effect on the likelihood of opening a bank savings account in the full sample but do find modest... View Details
Keywords: Martha Lagace
  • 03 Aug 2010
  • First Look

First Look: August 3

historical account of their humble origins, lack of resources, and determined struggle against the odds. We identify two essential dimensions of an underdog biography: external disadvantage, and passion and determination. We demonstrate... View Details
Keywords: Martha Lagace
  • 30 Oct 2007
  • First Look

First Look: October 30, 2007

pre-specified limit. Mr. Sattaiah, managing director of the BASIX's bank, considers a revised insurance policy for the coming season, weighing the costs and potential risks of expanding the product against the potential benefits. Purchase... View Details
Keywords: Sean Silverthorne
  • 30 Oct 2005
  • Research & Ideas

Tuning Jobs to Fit Your Company

lower level. Finally, executives can use accounting and control systems to adjust the span of influence. For example, the span will be wider for managers who are forced to bear the burden of indirect cost... View Details
Keywords: by Robert Simons
  • 30 May 2005
  • Research & Ideas

Germany’s Pioneering Corporate Managers

institutions are in flux. Many of the large German firms have huge legacy costs and entrenched corporate cultures that must change. Remembering August Thyssen reminds people just how entrepreneurial corporate Germany once was. I think... View Details
Keywords: by Sean Silverthorne
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

innovation in clusters should account for these links. Download the paper: http://www.hbs.edu/research/pdf/10-064.pdf The Strategic Use of Architectural Knowledge by Entrepreneurial Firms Author:Carliss Y. Baldwin Abstract This paper... View Details
Keywords: Martha Lagace
  • 06 Jun 2017
  • First Look

First Look at New Research and Ideas: June 6, 2017

reallocation accounts for the majority of aggregate productivity gains, suggesting that ignoring this channel could lead to substantial bias in understanding the nature of gains from multinational production. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 16 Feb 2016
  • First Look

February 16, 2016

be taken into consideration when deciding on the length of the school day and the frequency and duration of breaks throughout the day. Second, school accountability systems should control for the influence of external factors on test... View Details
Keywords: Sean Silverthorne
  • 04 Mar 2014
  • First Look

First Look: March 4

converted from not-for-profit to for-profit. The case describes its Accountable Care Organization (ACO) and asks whether it should continue this experiment. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 05 Mar 2007
  • Research & Ideas

Risky Business? Protecting Foreign Investments

funds they and their lenders put into such projects, more than the cost of public borrowing. In many projects corruption, government incompetence, or disorganization led to deals that were terrible from the point of view of the host... View Details
Keywords: by Sean Silverthorne; Energy; Utilities
  • 13 May 2019
  • Research & Ideas

The Unexpected Way Whistleblowers Reduce Government Fraud

Allegations and Government Contracting, forthcoming in the Journal of Accounting Research, was co-written by Heese and HBS Assistant Professor Gerardo Perez Cavazos. Empowering whistleblowers The False Claims Act enables individual... View Details
Keywords: by Kristen Senz; Service; Construction
  • 06 Mar 2006
  • What Do You Think?

The China Dilemma for U.S. Firms: Comply, Resist, or Leave?

David McKnight's comments reflected a similar need to take into account Chinese officials' views: "A far smarter approach is to evaluate the ethical impacts of Chinese law on a company's business model, and determine how to meet both... View Details
Keywords: by James Heskett; Technology
  • 01 Oct 2024
  • Research & Ideas

How Politics Drives Business Decisions in a Polarized Nation

shows. Partisan divides exist even within specific professions. Democrats accounted for more than 50 percent of chief or general legal officers at firms, but Democrats made up only 27 percent of chief financial officers. Similar fissures... View Details
Keywords: by Jay Fitzgerald
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