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Show Results For
- All HBS Web
(2,006)
- News (282)
- Research (1,516)
- Multimedia (3)
- Faculty Publications (699)
- February 2008 (Revised May 2008)
- Case
Lincoln Financial Group (A)
Lincoln Financial Group (LFG) reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate... View Details
Keywords: Competency and Skills; Customer Relationship Management; Training; Selection and Staffing; Organizational Change and Adaptation; Performance Evaluation; Sales; Corporate Strategy
Godes, David B., and David Lane. "Lincoln Financial Group (A)." Harvard Business School Case 508-028, February 2008. (Revised May 2008.)
- 18 Nov 2015
- Research & Ideas
Who Really Determines CEO Salary Packages?
options), and in terms of how CEO performance is measured. THE NETWORK EFFECT Gallani hypothesized two possible culprits for the isomorphism. The first was the issue of interlocking directorates. Many directors belong to the boards of... View Details
- 21 Aug 2017
- Lessons from the Classroom
Companies Love Big Data But Lack the Strategy To Use It Effectively
streams that track performance feedback and organizational culture; and analyses of digital trace data to map and shape organizational networks. “As managers and employees work through these challenges and tradeoffs, the potential gains... View Details
Keywords: by Dina Gerdeman
- 20 Sep 2011
- First Look
First Look: September 20
associated with risky lending in the corporate loan market by examining the performance of individual loans held by CLOs. We employ two different datasets that identify loan holdings for a large set of CLOs... View Details
Keywords: Sean Silverthorne
- 13 Jan 2021
- Research & Ideas
How 'Small C' Change Can Beat Large-Scale Rebuilding
the organization’s core activities, sharpen the performance of its leadership team, and rebalance where necessary. This finding came to light when we studied Big C and Small C change in professional sports—specifically, how coaches who... View Details
- 22 Mar 2013
- Research & Ideas
Pulling Campbell’s Out of the Soup
to imagine that we could inspire high performance with no employee engagement." Conant decided to grow the soup business, and he championed the idea of "winning" on two fronts--in the workplace and in the marketplace. To... View Details
- September 2023
- Teaching Note
Roche: ESG and Access to Healthcare
By: George Serafeim
Teaching Note for HBS Case No. 123-075. In May 2022, Roche Group, one of the largest healthcare companies in the world, hosted its first ESG investor event focused exclusively on its efforts to impact access to healthcare. While Roche had recently set an ambitious goal... View Details
- 14 Apr 2022
- Op-Ed
Let’s Move Forward from COVID—Without Forgetting What We’ve Learned
decline, and even the spike created by the delta and omicron variants could not stop corporations from recalling workers to the office. Many companies want to go back to the way things were, but that would be a mistake. “Organizational... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
- 20 Aug 2013
- First Look
First Look: August 20
compensation plan. Substantively, the paper sheds insights on how different elements of the compensation plan enhance productivity. We find evidence that: (1) bonuses enhance productivity across all segments; (2) overachievement commissions help sustain the high... View Details
Keywords: Anna Secino
- 24 Jul 2012
- First Look
First Look: July 24
PublicationsThe Need for Sector-Specific Materiality and Sustainability Reporting Standards Authors:Robert G. Eccles, Jr., Michael P. Krzus, Jean Rogers, and George Serafeim Publication:Journal of Applied Corporate Finance (forthcoming)... View Details
Keywords: Sean Silverthorne
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
firm, that salesperson leaves all of that behind. Talk to the corporation that hires the star sales VP from a competitor and finds that she doesn’t perform there the way she View Details
Keywords: by Kristen Senz
- 13 Apr 2010
- First Look
First Look: April 13
by changing tasks and greater interpersonal team diversity. Using detailed project—and individual-level data from an Indian software services firm, we find that the interaction of task change and intrapersonal diversity is related to improved project View Details
Keywords: Martha Lagace
- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
when other approaches would produce better results for customers, employees, and shareholders and foster better long-term performance of the company. “I’ve been a leader during three recessions, and I’ve never heard a management team talk... View Details
- 25 Apr 2011
- Research & Ideas
What CEOs Do, and How They Can Do it Better
what the boss is doing all day. For all of the minute-to-minute monitoring of employee performance from the time of Henry Ford onward, it's amazing how little any of us really know about how CEOs of major companies spend their time.... View Details
Keywords: by Michael Blanding
- 25 Jan 2010
- Research & Ideas
A Macroeconomic View of the Current Economy
If they didn't understand it already, executives and corporate managers have learned one huge lesson over the past couple of years: macroeconomics matters. Interest rates. Exchange rates. Trade deficits. The Gross Domestic Product.... View Details
Keywords: by Sean Silverthorne
- 01 Oct 2013
- First Look
First Look: October 1
http://www.people.hbs.edu/liyer/BCCI_JEBO_Final_Sept2013.pdf August 2013 Contemporary Accounting Research The Role of Performance Measures in the Intertemporal Decisions of Business Unit Managers By: Bouwens, Jan, Margaret A. Abernethy,... View Details
Keywords: Sean Silverthorne
- 22 Jan 2013
- First Look
First Look: Jan. 22
attests to the idea that ritual behavior stimulates goal-directed action (to consume). Experiment 3 found that performing rituals oneself enhanced consumption more than merely watching someone else perform... View Details
Keywords: Sean Silverthorne
- Web
Tsedal Neeley | About
work worldwide, as well as her patented software simulation on global collaboration . Prior to her academic career, Tsedal spent a decade working for companies like Lucent Technologies and The Forum Corporation in various roles, including... View Details
- Web
Technology & Operations Management Awards & Honors - Faculty & Research
Greenstein : Winner of the 2021 Ralph Gomory Best Industry Studies Paper Award from the Industry Studies Association for "Technological Leadership (de)Concentration: Causes in Information and Communication Technology Equipment" ( Industrial and View Details
- 01 Oct 1997
- News
L.E. Simmons
The corporate offices of Houston-based L.E. Simmons & Associates, Inc. (the general partner to SCF Partners, L.P.), are located on the 66th floor of the Texas Commerce Tower, the tallest building in the United States outside New York and... View Details
Keywords: Deborah E. Blagg