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- All HBS Web (2,215)
- Faculty Publications (338)
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- 07 Jul 2009
- First Look
First Look: July 7
Course Authors:Robert D. Austin, Richard L. Nolan, and Shannon O'Donnell Publication:Communications of the Association for Information Systems 24, no. 1 (2009) Abstract We report on the View Details
Keywords: Martha Lagace
- 25 Apr 2017
- First Look
First Look at New Research, April 25
implications are discussed. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51617 forthcoming Management Science Discretionary Task Ordering: Queue Management in Radiological Services By: Ibanez, Maria, Jonathan R. Clark,... View Details
Keywords: Sean Silverthorne
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
interaction, coordination, communication, and decision making employees use to transform resources into products and services of greater worth. A company's processes determine... View Details
- 03 Mar 2015
- First Look
First Look: March 3
foundings are driven by collective patterns of activity-that is, by patterns of prior foundings, of support from related markets, and of institutional activism in a given sector. Building on research on... View Details
Keywords: Sean Silverthorne
- 30 Apr 2001
- Research & Ideas
Entering the Age of Alliances
in K-12 education, has brought to a collaboration with Hewlett Packard (HP) high credibility and access to key curriculum decision makers in the public education system. A leading designer, manufacturer, and... View Details
Keywords: by James Austin
- 24 Sep 2001
- Research & Ideas
Why the Internet Doesn’t Change Everything
where rebels like Bishop Gaillot reside. There are pornography sites accessible to straitlaced Singaporeans, Liberian gambling dens, and secluded banking services run from the tiny island of Anguilla. There... View Details
Keywords: by Debora L. Spar
- 24 Jul 2007
- First Look
First Look: July 24, 2007
implementation of a lean operating system at an Indian software services firm. By studying the introduction and impact of lean management techniques in a nontraditional setting... View Details
Keywords: Martha Lagace
- 03 May 2016
- First Look
First Look, May 3, 2016
still telling. Monopolists undertake market strategies designed to ensure that they are not supplanted and nonmarket actions geared to avoiding undesirable constraints and... View Details
Keywords: Sean Silverthorne
- 26 Jan 2016
- First Look
January 26, 2016
questions related to personal plans. First, what are the effects of plans on behavior? Second, when are plans formed? Third, how do plans deviate from optimality? For each of these questions, we (a) offer a brief overview of research that... View Details
Keywords: Sean Silverthorne
- 06 Feb 2006
- Research & Ideas
Sorting Out the Patent Craze
doesn't manufacture—computer memory systems. It makes money by licensing its patented designs to other companies, who manufacture computer memory and sell it to View Details
- 11 Apr 2018
- Research & Ideas
Sexual Harassment: What Employers Should Do Now
says. By allowing everyone to feel safe about reporting bad behavior, the onus is taken off of only women to step forward and encourages men to speak up, too. Similar to how the idea of a designated driver... View Details
Keywords: by Dina Gerdeman
- 22 Jul 2002
- Research & Ideas
How Business Strategy Tamed the “Invisible Hand”
values and tried many times to formulate the distinctive characteristics of the various services." In essence, the "Navy spokesmen attempted to distinguish between the Army as a 'manpower' organization View Details
Keywords: by Pankaj Ghemawat
- 24 Jan 2017
- First Look
First Look at New Research: January 24, 2017
Yoshimi Anzai, Marta E. Heilbrun, Derek Haas, Luca Boi, Kirk Moshre, Satoshi Minoshima, and Vivian S. Lee Abstract—The lack of understanding the true costs (not charges) of delivering health care services... View Details
Keywords: Sean Silverthorne
- 08 Jul 2008
- First Look
First Look: July 8, 2008
tail in action-reviewing sales data from Nielsen SoundScan, Nielsen VideoScan, the online music service Rhapsody, and the Australian DVD-by-mail service Quickflix. What she... View Details
Keywords: Martha Lagace
- 11 Aug 2009
- First Look
First Look: August 11, 2009
profit from their private information relating to a specific financial reporting element, goodwill impairments, prior to its incorporation by the equity market or recognition by the firm's accounting system. Download the paper:... View Details
Keywords: Martha Lagace
- 20 Oct 2015
- First Look
October 20, 2015
transactions and vice versa. This paper examines how service quality, competition, and poverty are related to demand View Details
Keywords: Sean Silverthorne
- 10 Jan 2005
- Research & Ideas
How to Put Meaning Back into Leading
more than mechanistic structures that defined work roles and regulated economic action. Mayo, Roethlisberger, and their followers saw organizations as social systems... View Details
Keywords: by Martha Lagace
- 26 Feb 2018
- Research & Ideas
The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels
says. "It requires a whole new way of designing things. It's all worth thinking about." Related Reading: How Uber, Airbnb, and Etsy Attracted Their First 1,000... View Details
- 15 Feb 2017
- Op-Ed
What Africa Can Teach the United States About Funding Infrastructure Projects
instead a scenario where the traveler can summon a pooled vehicle that takes her and several other riders from where they live to where they work, saving them hours and saving the city money. No cash changes... View Details
- 07 Dec 2010
- First Look
First Look: Dec. 7
Business School's lottery-based system and Kellogg Graduate School of Management's bidding-based system. The case has been designed to discuss the benefits View Details
Keywords: Sean Silverthorne