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- All HBS Web
(1,864)
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- 26 Jun 2000
- Research & Ideas
What’s an Internet Business Model? Ask a Health Care Professional
business: customers, products, value propositions, the capabilities and advantages any player brings that will allow the plans to meet success. And while businesses have always used a "platform" of technology of one kind or another to... View Details
- 15 Aug 2024
- Op-Ed
Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience
or so-called “tabletop” exercises. Technology: Equip your organization with capabilities to trace and provide necessary information during investigations, facilitating quick and accurate error correction. Who is accountable, and what... View Details
Keywords: by Hise Gibson and Anita Lynch
- 26 Mar 2014
- Research & Ideas
How Electronic Patient Records Can Slow Doctor Productivity
productivity implications from increased information technology. "We often look at systems on the basis of their technical capability, the fact that they can store this many records or process that many requests in this period of time. But when we ask how that... View Details
- 06 May 2002
- Research & Ideas
A Toolkit for Customer Innovation
debugged. These save customers from having to reinvent the wheel. Instead, people can focus their efforts on the truly novel elements of their design. Fourth, tool kits must contain information about the capabilities and limitations of... View Details
Keywords: by Stefan Thomke & Eric Von Hippel
- 18 Jul 2017
- First Look
First Look at New Research and Ideas, July 18, 2017
enterprise to address industry changes. In early 2016, following a reorganization, he faced questions of how to change the culture and use digital capabilities more effectively than competitors. Lévy turned to millennials within the... View Details
Keywords: Sean Silverthorne
- 30 Aug 2016
- First Look
August 30, 2016
agility, ensuring the continued alignment of a firm’s capabilities with a changing business environment. Despite advances in our understanding of the role of IT, however, we lack robust empirical data on the precise mechanisms by which IT... View Details
Keywords: Carmen Nobel
- 07 Oct 2013
- Research & Ideas
The Case for Combating Climate Change with Nuclear Power and Fracking
If you ask any given environmentalist to identify the biggest threat to the planet, you may expect to hear about man-made climate change, consumerism, or overpopulation. But if you ask Harvard Business School's Joseph B. Lassiter, he'll toss in another: single-issue... View Details
- 23 Apr 2007
- Research & Ideas
Are Great Teams Less Productive?
be no role models. No other bike riders to observe and follow. In this case, learning is paving new ground, typically in a trial and error manner. In this process, performance is improved by developing a better fit between the entity's View Details
Keywords: by Sarah Jane Gilbert
- 05 Jun 2006
- Research & Ideas
Using Competition to Reform Healthcare
facilities, and cost base of the institution. Routine or simple services should not be offered by institutions that cannot deliver them at competitive cost. Conversely, complex or unusual services should not be offered by institutions that lack the experience, scale,... View Details
- 10 Apr 2006
- Research & Ideas
American Auto’s Troubled Road
two things that are key to success in the auto industry: refreshing their products, and having the flexibility in their factories to do that quickly and economically. These are essential capabilities because the industry's competition is... View Details
- 06 Mar 2012
- First Look
First Look: March 6
criteria. They don't consider whether keeping manufacturing at home makes more sense strategically or take into account the impact it might have on their ability to innovate. The result has been an exodus of manufacturing from America, which has weakened the View Details
Keywords: Sean Silverthorne
- 17 Oct 2017
- First Look
First Look at New Research and Ideas, October 17, 2017
streams. The firm's senior leadership team, and especially R&D leadership, plays a central role in shaping a firm's ability to both exploit existing capabilities and explore new technological domains. Publisher's link:... View Details
Keywords: Sean Silverthorne
- 22 Mar 2017
- Research & Ideas
What's the Ideal Frequency for a Sales Quota?
to falling behind in a monthly quota scheme, becoming less motivated or less capable of meeting their quota the further they fall back. “So they just give up,” he says. A daily quota, on the other hand, provides “a fresh start every day... View Details
Keywords: by Carmen Nobel
- 12 Apr 2004
- Research & Ideas
Waking Up a Sleeping Company
Raising The Bar Medtronic has always had dedicated employees, but the organization often rewarded loyalty instead of performance. Whereas the quality of the first-line employees was exceptional, serious gaps in management capability... View Details
Keywords: by Bill George
- 26 Aug 2024
- Research & Ideas
Can AI Match Human Ingenuity in Creative Problem-Solving?
When ChatGPT and other large language models began entering the mainstream two years ago, it quickly became apparent the technology could excel at certain business functions, yet it was less clear how well artificial intelligence could handle more creative tasks. Sure,... View Details
- 16 May 2016
- HBS Case
Food Safety Economics: The Cost of a Sick Customer
the production process, it’s no longer separate unto itself,” Quelch says. “That’s another reason you have to be ultra-careful and get your food safety testing capability in line with the risk associated with your supply chain because,... View Details
- 17 Mar 2011
- Research & Ideas
Harvard Business School Faculty Comment on Crisis in Japan
capabilities set a favorable foundation for the economic growth miracle the country experienced after World War II. If history is any guide, Japan should make a full recovery from the devastating effects of the recent earthquake and... View Details
Keywords: Re: Multiple Faculty
- 20 Apr 2010
- First Look
First Look: April 20
created in-house labs capable of first-rate basic scientific research. In recent decades, however, the connection between science and business has begun to change in important ways. While the corporate lab declined, new... View Details
Keywords: Martha Lagace
- 08 Jan 2020
- Research & Ideas
NFL Head Coaches Are Getting Younger. What Can Organizations Learn?
capable of being innovative. And yet, despite the academic and anecdotal evidence that hiring young leaders may not directly result in an influx of innovation, sports teams and businesses alike seem to be focusing on “leapfrogging”... View Details
- 10 Nov 2015
- First Look
November 10, 2015
organizational components—formal organizational structure, culture, people, and critical tasks—such that each component, and their interaction, aligns to produce performance. Substantial research has demonstrated that well-aligned organizations will be more View Details
Keywords: Sean Silverthorne