Publications

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1988
Chapter

The New Alliances: How Strategic Partnerships are Reshaping American Business

By: R. M. Kanter

Keywords: Alliances; Partners and Partnerships; Corporate Strategy; Business Ventures; United States

October 2017 (Revised October 2022)
Case

Jumia Nigeria: from Retail to Marketplace (A)

By: Ramon Casadesus-Masanell and Namrata Arora

Founded in 2012, Jumia Nigeria, a startup effort by Germany-based Rocket Internet, aimed to become an African Amazon. The company entered the nascent market and immediately enjoyed an uptick in consumer spending fueled by the strength of Nigeria’s oil-based economy. By... View Details

Keywords: Retail; Marketplace; Inventory; Ecommerce; Funding; Business Ecosystem; Business Ecosystems; Competition; Business Model; Globalization; Emerging Markets; Expansion; Logistics; Competitive Strategy; E-commerce; Retail Industry; India; Nigeria; Africa

September 2006
Teaching Note

James Burke: A Career in American Business Series (LCA) (TN)

By: Sandra J. Sucher and Aldo Sesia

Keywords: Business Ventures

1979
Chapter

Strategic Management: A New View of Business Policy and Planning

By: Joseph L. Bower and Yves L. Doz

Keywords: Business Strategy; Business Plan; Business or Company Management; Policy

January 1995 (Revised January 1995)
Case

USAA: Business Process Review for the Great Lakes Region (Abridged)

By: James L. Heskett

Presents the results of a service process analysis of USAA's claims processing activity in its Great Lakes Region. Explores not only issues of redesigning the process but also the organizational implications of various alternatives. View Details

Keywords: Restructuring; Mortgages; Management Practices and Processes; Business Processes; Organizational Design; Mathematical Methods; Real Estate Industry; North America

February 2011 (Revised March 2012)
Course Overview Note

Competing through Business Models: Introductory Note for Students (Half-Course Version)

By: Hanna Halaburda and Ramon Casadesus-Masanell

Keywords: Business Model; Competitive Strategy

January–February 2021
Article

A Culture of Continuity Is Key to Family Business Longevity

By: Josh Baron and Rob Lachenauer

Keywords: Family Business; Organizational Culture; Success

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January 2021 (Revised March 2021)
Case

Serum Institute of India (SII): Racing to Save Lives During a Pandemic

By: Rohit Deshpandé, Anjali Raina and Rachna Chawla

The CEO of Serum Institute of India (SII), a $12.8 billion Indian Family business is faced with a risky choice between principles and profit. SII is the largest manufacturer of vaccines in the world and Adar Poonawalla, the CEO and son of the founder has to decide how... View Details

Keywords: Business Ethics; Healthcare; COVID-19; Vaccines; Family Business; Ethics; Health Care and Treatment; Health Pandemics; Leadership; Corporate Accountability; Fairness; Growth and Development Strategy; Health Industry; India; South Asia

March 1997 (Revised April 2011)
Supplement

Gillette Singapore: Managing Global Business Integration on the Ground (B)

By: Rosabeth M. Kanter and Thomas Dretler

Supplements the (A) case. View Details

Keywords: Mergers and Acquisitions; Change Management; Cross-Cultural and Cross-Border Issues; Problems and Challenges; Singapore

August 2004 (Revised August 2004)
Teaching Note

Emerging Business Opportunities at IBM (TN) (A), (B), and (C)

By: David A. Garvin

Teaching Note to: (9-304-075), (9-304-076), and (9-304-077). View Details

Keywords: Business Ventures; Opportunities

Web

James Sharpe | Baker Library | Bloomberg Center | Harvard Business School

International Robert Higgins Highland Capital Richard Jenrette Donaldson, Lufkin & Jenrette Dean LeBaron Batterymarch Erling Lorentzen Aracruz Dan Lufkin Donaldson, Lufkin & Jenrette Thomas Murphy Capital Cities/ABC Joseph O’Donnell Boston Concessions Robert Reiss R&R... View Details

2016
Working Paper

The State of Small Business Lending: Innovation and Technology and the Implications for Regulation

By: Karen Gordon Mills and Brayden McCarthy

Small businesses were among the hardest hit in the Great Recession, accounting for more than 60% of the total jobs lost. The economic crisis was one focused on the banking sector, which is one reason for the disproportionately high impact on America’s small businesses,... View Details

Keywords: Small Business; Financing and Loans; Financial Crisis

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April 15, 2015
Article

What to Do If a Feud Threatens Your Family Business

By: Josh Baron and Rob Lachenauer

Keywords: Family and Family Relationships; Family Business; Conflict and Resolution

May–June 2021
Article

Capturing Value in Platform Business Models that Rely on User-Generated Content

By: Hemang Subramanian, Sabyasachi Mitra and Sam Ransbotham

Business models increasingly depend on inputs from outside traditional organizational boundaries. For example, platforms that generate revenue from advertising, subscription, or referral fees often rely on user-generated content (UGC). But there is considerable... View Details

Keywords: Business Model; Network Effects; Mergers and Acquisitions; Valuation; Risk and Uncertainty

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January 2001
Background Note

Responsibilities & Rights of Family Shareholders of a Family Business

By: John A. Davis

Describes the major responsibilities and rights of family shareholders of a family owned business. View Details

Keywords: Family Business; Rights; Business and Shareholder Relations

June 2016
Case

Augustine Heard & Co.: Building a Family Business in the China Trade (B)

By: William C. Kirby and Joycelyn W. Eby

In 1861, the Heard brothers faced a decision: should they continue their family firm's business model that had made them a successful commission house in China, or was it time to make fundamental adjustments to their work? This case reveals that the brothers decided to... View Details

Keywords: China; Mercantilism; Family Business; China