Publications

Web

Residents & Fellows Course - Institute For Strategy And Competitiveness

and the institute have developed a two and one half day seminar focused on frameworks, application tools, and case studies highlighting real-life... View Details

Web

Field Course: Private Equity Projects and Ecosystems - Course Catalog

Enrollment The course could be open for cross-registration; enrollment will be limited to 50 students. Enrollment by application only: To apply, please submit your CV and a paragraph of interest to this... View Details

10 Jun 2021
Blog Post

Managing Sustainable Advantage with Key ESG Cofounders, Anne-Marie Schoonbeek and Heleen van Poecke

together. Building on the friendship they formed at HBS, their MBAs, and learnings from their careers to date, Schoonbeek and van Poecke founded Key ESG, a software solution... View Details

November 2016
Case

ShotSpotter

By: Mitchell Weiss and Sarah McAra

SST, Inc. offered a subscription-based gunfire detection service, ShotSpotter Flex, to cities across the United States in addition to a few abroad. Over its 20-year history, SST had mostly honed a reliable business-to-government sales model, and the company had been... View Details

Keywords: ShotSpotter; SST; Internet Of Things; IoT; Smart Cities; Public Entrepreneurship; Enterprise Sales; Scaling And Growth; Government; Public Sector; Innovation; Ralph Clark; Entrepreneurship; Sales; Innovation and Invention; Public Administration Industry; California; United States

October 2005
Case

Wipro Technologies: The Factory Model

Based in Bangalore, Wipro Technologies is a rapidly growing software services company. Wipro is experimenting with a new software service delivery model that draws on the principles of the Toyota production system and "lean" manufacturing. Addresses the advantages and... View Details

Keywords: Job Cuts and Outsourcing; Service Operations; Applications and Software; Standards; Information Technology Industry; Bangalore

05 Nov 2024
Book

Building the Road to 'Small Business Utopia' with AI and Fintech

applications that they spurred traditional lenders to action. The next set of advances are proving to be even more accessible. Platforms are built in the cloud and come ready to help a business owner do... View Details

Keywords: by Karen G. Mills; Financial Services

Web

Challenges and Opportunities in the Restaurant Industry - Course Catalog

been lightly studied academically. And yet its entrepreneurial and management learnings have broad application beyond restaurants. Sited within General Management, this course... View Details

01 Jun 2018
News

What I Do: Minnie Ingersoll (MBA 2002)

things like, ‘If you have a criminal record, you are welcome to apply for a job at Code for America.’ And we do advocacy, too, and help other organizations understand that they shouldn’t be ruling out View Details

Keywords: Dan Morrell; illustrations by Peter and Maria Hoey

15 Nov 2016

HBS 2+2 and Yale SOM Information Session at Wellesley College

Join us to learn more about the 2+2 application process to the MBA at HBS and the Silver Scholars Program at the Yale School of Management. The event will include a presentation View Details

11 Oct 2024
Research & Ideas

How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses

The world’s refugee population has exploded over the last decade, straining the resources of international resettlement agencies as staff struggle to keep up with manually matching millions of refugees and asylum seekers to host... View Details

Keywords: by Ben Rand; Technology; Information Technology

December 1998
Supplement

Vermeer Technologies (A): A Company Is Born

By: Ashish Nanda

The founding team of Vermeer Technologies, an entrepreneurial software start-up, discusses the opportunities and challenges confronting the company. View Details

Keywords: Applications and Software; Entrepreneurship; Business Startups; Information Technology Industry

July 1997 (Revised February 1998)
Case

Aladdin Knowledge Systems

By: John A. Quelch

The founder, president, and CEO of a leading software security company has just announced the $5.1 million cash acquisition of a key competitor. As a result, his company becomes the market share leader in Europe and number two in the United States. But now, he and the... View Details

Keywords: Distribution; Marketing; Applications and Software; Globalization; Acquisition; Sales; Information Technology Industry; United States; Europe

September 1998 (Revised May 2002)
Case

Cisco Systems, Inc.: Implementing ERP

By: Robert D. Austin, Richard L. Nolan and Mark J. Cotteleer

Reviews Cisco System's approach to implementing Oracle's Enterprise Resource Planning (ERP) software product. This case chronologically reviews the diverse, critical success factors and obstacles facing Cisco during its implementation. Cisco faced the need for... View Details

Keywords: Information Technology; Applications and Software; Technology Adoption; Complexity; Information Management

2011
Chapter

Health Care Applications: From Hospitals to Physicians, from Productive Efficiency to Quality Frontiers

By: Jon Chilingerian and H. David Sherman

This chapter focuses on health-care applications of DEA. The paper begins with a brief history of health applications and discusses some of the models and the motivation behind the applications. Using DEA to develop quality frontiers in health services is offered as a... View Details

Keywords: Data Envelopment Analysis; Physicians; Hospitals; HMOs; Frontier Analysis; Efficiency; Health Care and Treatment; Performance; Quality

Read Now

March 2006
Case

EMC Corporation: Proposed Acquisition of VMware

By: Constance E. Bagley, Carin-Isabel Knoop and Chris Lombardi

Involves the decision by the CEO of EMC Corp. whether to acquire VMware, a small software firm in California that makes virtualization software. Among the factors to be considered are a pending patent case involving WMare and Microsoft and integration challenges... View Details

Keywords: Patents; Decision Choices and Conditions; Lawsuits and Litigation; Applications and Software; Acquisition; Information Technology Industry; California

February 2017
Case

GE Digital

By: Rajiv Lal and Scott Johnson

Known for manufacturing industrial equipment, GE has decided to invest in software and analytics capabilities to become a digital industrial company. They have also created a software platform that they hope will power the Industrial Internet. GE executives forecasted... View Details

Keywords: GE; General Electric; Manufacturing; Industrial Internet; Wind Power; Digital Manufacturing; Renewable Energy; Energy; Innovation and Management; Innovation Strategy; Organizational Change and Adaptation; Organizational Culture; Applications and Software; Growth and Development Strategy; Transformation; Green Technology Industry; Technology Industry; Manufacturing Industry; North America