Publications

Web

Providing Scholarships for Impact on a Sector | Social Enterprise | Harvard Business School

the speed and quality of reform through improved leadership capacity. Indeed, this network of attendees has played a critical role in advocating for reform at both the state and national levels. Building on that success, this year the... View Details

22 Feb 2024
News

GCC Crossroads Aims for a Bright Future; Seattle Alumni Talk Leadership in Tech; Italy Preps for European Alumni Summit

Clubs News Clubs News Crossroads Forum Explores Future of Gulf Region More than 1,300 public and private leaders convened in Riyadh, Saudi Arabia on January 30 and 31 for the Crossroads GCC Future Impact Forum, co-hosted by the HBS Club of the Gulf Cooperation Council... View Details

Keywords: Margie Kelley

01 Dec 2017
News

2017 in Finance: Helping Consumers Improve Their Financial Life

that consumers often feel overwhelmed by the topic of finances. They don’t feel as if they are in control. In other aspects of their life—for instance, in their shopping habits—consumers have access to a lot... View Details

Keywords: Omer Ismail (MBA 2007), chief commercial officer, Marcus by Goldman Sachs, the firm’s digital consumer financial services business; Finance

06 Feb 2006
Research & Ideas

Sorting Out the Patent Craze

include bodies as varied in scope as the Financial Accounting Standards Board on one end to the DSL Forum on the other. On the tech side, SSOs work both with technology sponsors and users to develop View Details

Keywords: by Sara Grant; Technology

July 2001 (Revised December 2001)
Case

WeServeHomes.com

ServiceMaster, a Fortune 500 supplier of home services such as Terminex, Trugreen (lawn care), and MerryMaids, has a 50% interest in an Internet start-up designed to attract new customers to its services and help service providers improve quality and lower costs.... View Details

Keywords: Organizational Change and Adaptation; Internet and the Web; Information Technology; Service Operations; Service Delivery; Service Industry

In the decades before World War II, U.S. antitrust law was anything but settled. Considerable pressure for antitrust revision came from the states. A perhaps unlikely leader, Edna Gleason, organized California's retail pharmacists and coordinated trade networks to... View Details

March 2018
Case

EKOL Logistics: Thinking Outside the Box

By: Willy C. Shih and Esel Çekin

This case describes Ekol, an intermodal transportation and logistics company, and how it manages capacity planning. Its busiest routes linked motor vehicle assemblers in Germany and Turkey with many of their parts suppliers, but it had also developed key links in... View Details

30 May 2013
Blog Post

Launching into “career discovery” mode

Phew! What a whirlwind of a month. Classes, extra-curriculars, and (more recently) Career & Professional Development (CPD) events are now in full swing here at HBS and it would be difficult to fit View Details

13 Nov 2023
Blog Post

HBS Veteran Spotlight: Lindsey Chrismon (MBA 2025)

On Veterans Day, we take a moment to honor the courageous individuals who have served in the armed forces. Today, we hear from Lindsey Chrismon (MBA 2025) who served with dedication and is now pursuing an MBA, connecting the worlds of... View Details

September 2016
Case

Hewlett Packard Enterprise: The Dandelion Program

By: Gary P. Pisano and Robert D. Austin

This case describes Hewlett Packard Enterprise’s “Dandelion Program," which has developed a new service offering for the company’s clients by drawing on the special talents of people with autism. The company has deployed “pods” organized around 8 or 9 employees with... View Details

Keywords: Organizational Behavior; Information Technology; Organizational Change and Adaptation; Leadership; Talent and Talent Management; Service Operations; Training; Diversity; Innovation and Invention; Technology Industry

29 Sep 2021
Blog Post

Latinx Women in the Spotlight: Marimar Pérez-Riera (MBA 1994)

anything I dedicated energy to, because I had just completed the most rigorous program there was. Most importantly, my new self-awareness gave me a whole new perspective and opened possibilities. What I am... View Details

17 Apr 2023
Blog Post

Climate Stories Episode #14: Bonita Stewart (MBA 1983) – A Career Devoted to Creating the Future

increase over a year earlier. The company’s executives credit their determination to “do good and do great.” For example, in FY22, the Deckers UGG brand transitioned their standard Classic outsole to a... View Details

04 Sep 2013
News

Hollywood’s Tanking Business Model

08 Mar 2017
News

The Expert’s Guide to Crying at Work

Article

California Fair Trade: Antitrust and the Politics of 'Fairness' in U.S. Competition Policy

By: Laura Phillips Sawyer

In the decades before World War II, U.S. antitrust law was anything but settled. Considerable pressure for antitrust revision came from the states. A perhaps unlikely leader, Edna Gleason, organized California's retail pharmacists and coordinated trade networks to... View Details

Keywords: Competition; Fairness; Laws and Statutes; Policy; United States

Find at Harvard

22 Jul 2014
Blog Post

From FIELD to Field, Putting What I’ve Learned at HBS into Practice

If you asked me two months ago whether I learned anything during my first year at Harvard Business School, my response would have been a resounding “Yes!” But, if you followed up by asking me for an example... View Details

Keywords: Entrepreneurship; Technology

February 2012 (Revised August 2014)
Case

Poles Apart on PZU (A)

By: Francesca Gino, Vincent Dessain, Karol Misztal and Michael Khayyat

In October 2008, Andrzej Klesyk, CEO of Poland's largest insurer PZU, reflected on possible ways of resolving a decade-long cross-border shareholder conflict at his company. Owned 55% by the Polish State Treasury and 33% by the Dutch insurer Eureko as of October 2008,... View Details

Keywords: Negotiation; Trust; Conflict and Resolution; Business and Shareholder Relations; Poland

February 2001 (Revised January 2002)
Case

Tracmail

By: Paul W. Marshall, Carin-Isabel Knoop and Suma Raju

Tracmail, an online customer service company based in India, is trying to handle support services (e-mail and chat) for companies worldwide. In its quest to break into global markets, Tracmail is contemplating a joint venture with a U.S. call center. Tracmail is also... View Details

Keywords: Salesforce Management; Globalized Firms and Management; Business Startups; Joint Ventures; Service Industry; Service Industry; India; United States