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  • 23 Jan 2008
  • First Look

First Look: January 23, 2008

immediate response. Provides detail concerning the history of the airline from its founding in 1999 through the February 2007 crisis, which forced the airline to cancel more than 1,000 flights over the course of six days. In addition, discusses the View Details
Keywords: Martha Lagace
  • 05 Jul 2012
  • What Do You Think?

Why Is Trust So Hard to Achieve in Management?

taught? As Dan Wallace, a graduate of Harvard Business School, points out " none of this was addressed when I was a student there trust would be more prevalent if our best schools of leadership taught it." Finally, Richant... View Details
Keywords: by James Heskett
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

effectively lead an agile enterprise—can be aptly applied to the type of leadership required in the current environment. The authors highlight the importance of a rapid feedback loop, such as a brief daily check-in to give and receive... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 15 Aug 2007
  • Op-Ed

3 Steps to Reduce Financial System Risk

advances in what is called "credit risk transfer" technology have lowered the vulnerability of the international financial system to any individual bank crisis. There has been less discussion about where the transferred risk has... View Details
Keywords: by Mohamed El-Erian; Financial Services; Banking
  • Web

Courses | Social Enterprise | Harvard Business School

disciplines. The Required Curriculum incorporates social enterprise cases and topics in several courses ranging from finance to entrepreneurship. As a result, all students learn about social enterprise related topics and considerations from various functional... View Details
  • Web

Research - Global

help them keep their babies and stabilize... July 3, 2025 Article Harvard Business Review Digital Articles A New Framework for Reducing Healthcare Disparities By: Susanna Gallani , Mary Lynch Witkowski, Lidia M. V. R. Moura and Katie Sonnefeldt Despite decades of View Details
  • October 2019
  • Case

Engaging the Nationwide Workforce

By: Ethan S. Bernstein, Jessica Gover and Sarah Mehta
Nationwide is “on your side,” but did employees feel that way? CAO Gale King and CEO Steve Rasmussen, starting in 2008, invested heavily in a human capital strategy centered around “engagement” at the Ohio-based Nationwide Mutual Insurance Company. Set in 2014, this... View Details
Keywords: Talent and Talent Management; Change; Change Management; Transformation; Insurance; Human Resources; Employees; Employee Relationship Management; Retention; Selection and Staffing; Employment; Human Capital; Leadership; Leadership Development; Organizational Change and Adaptation; Social Psychology; Financial Services Industry; Insurance Industry; United States; Ohio
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  • 04 Jun 2020
  • Book

It’s Not About You: Why Leaders Need to Look Outward

for teams to thrive, even in the leader’s absence. Frei, the UPS Foundation Professor of Service Management at Harvard Business School, served as senior vice president for leadership and strategy at Uber and has consulted with WeWork and... View Details
Keywords: by Kristen Senz
  • Web

Donor Societies - Alumni

Giving Donor Societies Giving Donor Societies Leadership Giving Recognizing donor generosity and foresight Our donor societies celebrate the commitment of alumni and friends to ensuring the School's continued excellence. Members enjoy... View Details
  • Web

Executive Education | Social Enterprise | Harvard Business School

rapidly changing world. This program is a collaboration between the Harvard Business School Social Enterprise Initiative and the Hauser Institute for Civil Society at Harvard University. Strategic Perspectives in Nonprofit Management JUL... View Details
  • 09 Jan 2024
  • Research & Ideas

Could Clean Hydrogen Become Affordable at Scale by 2030?

Hydrogen is poised to move from the sidelines of global clean energy as the industry learns to produce it more efficiently and at lower cost, according to newly published research led by Gunther Glenk, a climate fellow with Harvard Business School's Institute for the... View Details
Keywords: by Desmond Dodd; Energy; Green Technology
  • February 2025
  • Article

Deep Responsibility, SDGs, and Asia: A Historical Perspective

By: Geoffrey Jones
Although it was only in 2015 the 17 SDGs were adopted by UN Member States, many of the underlying ideas can be found in the strategies of some businesses going back to the nineteenth century. Asia was the home of many of the most advanced concepts of business... View Details
Keywords: ESG; Multinational Corporation; Sustainability; Corporate Social Responsibility and Impact; Multinational Firms and Management; Corporate Governance; Leadership; Asia
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  • Web

Jana Kierstead | About

Jana Kierstead Bio Jana Pompadur Kierstead is the Executive Director of the MBA and Doctoral Programs and External Relations at Harvard Business School. She brings over 25 years of experience to this role, with more than 20 years dedicated to View Details
  • Web

Organizational Behavior Curriculum - Faculty & Research

Detailed curriculum information for each program associated with this unit can be found on the executive education website: Program for Leadership Development General Management Program Advanced Management... View Details
  • February 2024
  • Case

Continuity & Change at Boston Consulting Group

By: David G. Fubini, Suraj Srinivasan and David Lane
As the new CEO of Boston Consulting Group (BCG) since autumn 2021, Christoph Schweizer had big shoes to fill—his predecessor, Rich Lesser, had tripled the partnership’s total revenues and created digital initiatives that contributed 40+% of 2021 revenues, more than... View Details
Keywords: Business Organization; Change Management; Talent and Talent Management; Governance; AI and Machine Learning; Environmental Sustainability; Leading Change; Risk Management; Organizational Culture; Partners and Partnerships; Revenue; Growth and Development Strategy; Management Succession; Consulting Industry
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  • Blog

What Can You Do to Foster Gender Equity?

up over half of the college-educated workforce in the United States, for example, they are still vastly underrepresented in corporate leadership ranks. So, why haven't organizations made more progress in promoting women? I worked with a... View Details
  • Web

Loan Assistance | Social Enterprise | Harvard Business School

and public sectors. Starting with the October 2017 application cycle, the program expanded with a pilot program to support alumni in select for-profit social enterprise positions. Eligibility, criteria, and application details are available through the Social... View Details
  • Web

Loan Reduction - Entrepreneurship

). Filed a financial aid application for HBS Need-Based Scholarships and Loans while at HBS. For this program, the financial aid assessment considers HBS need-based scholarship, the recommended loan amount per your initial decision... View Details
  • Web

Events - Business & Environment

advancing impactful climate and sustainability solutions around the world. This event will feature remarks by: Jim Stock, Harold Hitchings Burbank Professor of Political Economy and Vice Provost for Climate and Sustainability, Director of... View Details
  • 05 Oct 2010
  • First Look

First Look: October 5, 2010

from 1970 to 2007, we find that better-performing teams are less likely to hire minorities to fill lower-level and mid-level coaching positions (as predicted by prior literature on labor queues), but that such teams are more likely to hire minorities into View Details
Keywords: Sean Silverthorne