Publications
Publications
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- All HBS Web
(3,234)
- Faculty Publications (1,331)
- November 2000
- Case
Reuters Greenhouse Fund
By: Rosabeth M. Kanter and Daniel Galvin
Reuters Greenhouse Fund had successfully invested in a portfolio of 79 companies working in areas relevant to Reuters Group's strategic interests. It had itself facilitated a powerful network among the companies and become a respected global venture capital firm.... View Details
- November 2000 (Revised June 2010)
- Case
Bush Boake Allen
By: Stefan H. Thomke and Ashok Nimgade
Bush Boake Allen, a flavor and fragrance firm, is considering strategic options that would integrate customers into its innovation process via a potentially disruptive Internet-based technology. As this approach could result in dramatic changes to the firm's business... View Details
- 2000
- Chapter
Rebuilding Behavioral Context: A Blueprint for Corporate Renewal
By: Sumantra Ghoshal and Christopher Bartlett
- October 2000 (Revised October 2001)
- Case
adM@rt(A)
By: F. Warren McFarlan, Carin-Isabel Knoop and David Lane
Describes the complex policy alternatives facing an online Hong Kong grocery company as it tries to apply Webvan-type concepts in the Hong Kong marketplace. Captures the extraordinary process of adaptation the company is going through as it tries to find the right... View Details
- October 2000
- Case
GE's Two-Decade Transformation: Jack Welch's Leadership Multimedia Case
By: Christopher A. Bartlett and Meg Wozny
General Electric is faced with Welch's impending retirement, and the question on many minds is whether anyone can sustain the blistering pace of change and growth characteristic of the Welch era. After briefly describing GE's heritage and Welch's transformation of the... View Details
- September 2000
- Background Note
Professional Services Module Five: Serving Clients Effectively
By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
It is imperative for the internal systems and processes to be connected to the external processes of client management, competitive adaptation, and service delivery. View Details
- August 2000
- Case
Manila Water Company (A)
By: Michael Beer and Elizabeth Weldon
On February 3, 1997, the east zone of the Manila Metropolitan Water and Sewerage System (MWSS) was taken over by the Manila Water Co. (MWC), a newly created joint venture between the Ayala Corp., a large Filipino conglomerate; Bechtel Enterprises, Inc., an American... View Details
- August 2000
- Case
Manila Water Company (B)
By: Michael Beer and Elizabeth Weldon
On August 1, 1997 the Manila Water Co. took control of the east zone of the newly privatized Manila Metropolitan Water and Sewerage System (MWSS). At the time of privatization, MWSS was an inefficient, ineffective, and corrupt government agency. MWC must develop the... View Details
- 2000
- Working Paper
Disrupted Routines: Effects of Team Learning on New Technology Adaptation
By: Amy C. Edmondson, Richard M.J. Bohmer and Gary Pisano
- June 2000
- Case
Rebirth of the Swiss Watch Industry, 1980-1992 (B): Hayek and Thomke at SMH
By: Michael L. Tushman and Daniel Radov
Describes the course pursued by Hayek, Thomke, and others in the formation of SMH. Discusses the new strategy and its implementation, charting the dramatic recovery of the large Swiss watchmakers. Ends with an exploration of Hayek's efforts to build on SMH's successes. View Details
- 2000
- Working Paper
Disrupted Routines: Effects of Team Learning on New Technology Adaptation
By: Amy C. Edmondson, Richard M.J. Bohmer and Gary Pisano
- May 2000
- Case
CMGI: Organizational and Market Innovation
By: Josh Lerner
CMGI is considering acquiring yesmail, an e-mail marketing firm. In assessing the potential acquisition, it must assess the fit with its own organization, which consists of a unique blend of venture capital investments and publicly traded subsidiaries. View Details
- May 2000 (Revised December 2018)
- Case
SMA: Micro-Electronic Products Division (A)
By: Michael Beer and Michael Tushman
The Micro-Electronic Products Division of SMA has financial and organizational problems. Conflict and lack of coordination exist between functional groups. Employees do not have a sense of direction and morale is low. The cause of these problems is found in a change in... View Details
- May 2000
- Supplement
GE Compilation: Jack Welch 1981-1999
Excerpts of videotaped presentations and interviews with Jack Welch in five different time periods from 1981 to 1999. Welch comments on progress on GE's strategic, organizational, and managerial transformation, and his own role in leading that change. View Details
- April 2000 (Revised March 2015)
- Case
The First Six Months: Launching a PSF Career
By: Ashish Nanda, Thomas J. DeLong and Scot H. Landry
Presents two situations: 1) two graduating MBAs from Harvard Business School compare and contrast their strategies for getting off to a good start in consulting, and 2) a junior consultant has to deal with difficult feedback in his very first performance review. View Details
- April 2000 (Revised November 2003)
- Case
H. E. Butt Grocery Company: The New Digital Strategy (A)
By: F. Warren McFarlan and Melissa Dailey
Shows how the company's IT priorities have moved from primary supply chain restructuring to e-commerce. Shows the new organization structure created by the company. View Details
- April 2000 (Revised December 2005)
- Case
Garanti Bank: Transformation in Turkey
By: Rosabeth M. Kanter, Maximilian Martin and Daniel Galvin
Discusses the complete transformation and turnover in every division of Garanti Bank. Describes the multiple change projects managed and cross-cultural issues confronted during the 1990s and the organizational challenge of transforming Garanti Bank into one of Turkey's... View Details
- April 2000
- Supplement
GE's Two-Decade Transformation: Interview with Jack Welch, November 1999 (Video)
An interview with Jack Welch on his views of the current status of GE's two-decade transformation and his changing role in leading it. Among topics discussed include his views of GE as a learning organization, the process of change that allowed GE's transformation to... View Details
- March 2000 (Revised June 2000)
- Case
Jeanne Lewis at Staples, Inc. (C)
By: Linda A. Hill and Kristin Doughty
Supplements the (A) case. View Details