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  • All HBS Web  (2,867)
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    • News  (853)
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    • Multimedia  (16)
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  • 16 Apr 2013
  • First Look

First Look: April 16

prosocial spending did not provide an opportunity to build or strengthen social ties. Our findings suggest that the reward experienced from helping others may be deeply ingrained in human nature, emerging in diverse cultural and economic... View Details
Keywords: Sean Silverthorne
  • 06 Oct 2011
  • What Do You Think?

How Will the ‘Moneyball Generation’ Influence Management?

New York Times, October 2, 2011, p. BU6 James L. Heskett, Is Profit as a "Direct Goal" Overrated? Working Knowledge, July 2, 2010 James L. Heskett, The Culture Cycle: How to Shape the Unseen Force... View Details
Keywords: by James Heskett
  • 06 Jun 2005
  • Research & Ideas

Don’t Listen to “Yes”

therefore facilitates implementation," says Roberto, who teaches in the School's General Management unit. An e-mail interview with HBS Working Knowledge follows. Martha Lagace: Why should a leader be concerned when he or she hears... View Details
Keywords: by Martha Lagace
  • July 2021
  • Supplement

Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (B)

By: Nour Kteily, Deepak Malhotra and David Lane
Supplement to the (A) case View Details
Keywords: Change; Communication; Diversity; Fairness; Values and Beliefs; Governance; Employees; Working Conditions; Leading Change; Leadership Style; Mission and Purpose; Organizational Culture; Work-Life Balance; Labor and Management Relations; Conflict and Resolution; Identity; Social Issues; Equality and Inequality; Technology Platform; Information Technology Industry; United States
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Kteily, Nour, Deepak Malhotra, and David Lane. "Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (B)." Harvard Business School Supplement 922-004, July 2021.
  • 05 Feb 2001
  • Research & Ideas

The Ten Deadly Mistakes of Wanna-Dots

Then hand over the technical work to them (that way nobody inside has to learn anything new) but refuse to take their advice about how the site should look (after all, you're the industry experts). Use more than one vendor—so you can have... View Details
Keywords: by Rosabeth Moss Kanter
  • 12 Aug 2014
  • First Look

First Look: August 12

addition, a growing literature has begun to highlight the potential importance of overconfidence in driving entrepreneurial outcomes. Such a mechanism may appear at face value to work like a lower level of risk aversion, but there are... View Details
Keywords: Sean Silverthorne
  • 02 Nov 2016
  • What Do You Think?

Are Employees Becoming Job 'Renters' Instead of 'Owners'?

decline in job ownership. Leadership took a large share of the blame. J Mac’s comment was typical of several: “I think the ‘job renter’ behavior is the result of the ‘management takes all’ culture in today’s corporations ” Ed Hare... View Details
Keywords: by James Heskett
  • 01 Nov 2024
  • In Practice

Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times

layoffs lead to mistakes that undermine companies’ corporate goals. Doing a layoff for the right reason is not just smart strategically, it’s smart organizationally, since employees are more likely to stay engaged and work through the... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 07 Apr 2015
  • First Look

First Look: April 7

Working Papers Growth Through Heterogeneous Innovations By: Akcigit, Ufuk, and William R. Kerr Abstract—We study how external versus internal innovations promote economic growth through a tractable endogenous growth framework with... View Details
Keywords: Sean Silverthorne
  • 04 Jun 2007
  • Research & Ideas

Is Health Care Making You Better—or Dead?

book, Who Killed Health Care? We asked Herzlinger, the Nancy R. McPherson Professor of Business Administration Chair at the Harvard Business School, to discuss her latest work and her more than 30 years of research in the health care... View Details
Keywords: by Sean Silverthorne; Health
  • 15 Oct 2013
  • First Look

First Look: October 15

Publications August 2013 Economic Development and Cultural Change The Costs of Favoritism: Is Politically-Driven Aid Less Effective?" By: Dreher, Axel, Stephan Klasen, James Raymond Vreeland, and Eric Werker Abstract—As is now well... View Details
Keywords: Sean Silverthorne
  • 20 May 2016
  • Op-Ed

World Health Organization Lacks Leadership to Combat Pandemics

greater role in WHO governance and if there are guarantees of purchase contracts for new drugs and vaccines at sensible prices. Both seem unlikely, as the WHO's culture has always winced at cooperation with the private sector. WHO's track... View Details
Keywords: by John Quelch; Health
  • 21 Apr 2003
  • Research & Ideas

Will American Brands Be a Casualty of War?

the technology brands such as Intel or Microsoft, which are likely to escape the new mood. The second group is the cultural icons such as Coca-Cola, Disney, Marlboro, and McDonald's. These brands depend on emotional attachment rather than... View Details
Keywords: by Sean Silverthorne
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

red on food service. But Southwest doesn't pay much attention to that, because getting better at food service would slow its turnaround time, which is a big green for the airline when it comes to pleasing its customers. So we work on... View Details
Keywords: by Deborah Blagg; Service
  • 23 Jul 2012
  • Research & Ideas

Book Excerpt: ‘Talk, Inc.’

especially those that incorporate emerging forms of social media, support that shift. Equally important, though, is the emergence of cultural norms that favor dialogue over monologue. The benefits that accrue from conversational... View Details
Keywords: Re: Boris Groysberg
  • 03 Dec 2015
  • Op-Ed

How "New Nuclear" Power Could Save the Planet—If Regulators Would Allow It

Leaders from some 150 nations have convened in Paris this week for the COP21 conference with a singular goal: to fight the global threat of climate change. Each of them have brought to Paris their own national plan for reducing greenhouse gas emissions that drive... View Details
Keywords: by Joseph Lassiter; Energy
  • 07 Jan 2015
  • What Do You Think?

SUMMING UP: What Are the Limits On Workplace Transparency?

a way to do it," with some cautions and advice about how to make such information available to all. For example, Praveen pointed out that, "It is essential to have a culture of mutual trust but we also need to have mutual... View Details
Keywords: by James Heskett
  • 04 Apr 2008
  • What Do You Think?

Who Owns Intellectual Property?

and for what share? Or has the culture of "free" become so deeply imbedded in the minds of a new generation of users that content developers can only hope for partial, occasional, or eventual financial rewards for their efforts?... View Details
Keywords: by Jim Heskett
  • 16 Apr 2001
  • Research & Ideas

Making the Most of Government Upheaval

Rogelio Oliva and Fernando F. Suarez began to study the effects of these changes three years ago when both were on the faculty of Chile's Universidad Adolfo Ibáñez. Recently published as an HBS working paper titled "The... View Details
Keywords: by Nancy O. Perry
  • 03 May 2004
  • Research & Ideas

Business History around the World

Churchwell: What inspired your work analyzing the study of business history around the world? Geoffrey Jones: There were two main factors driving our desire to bring together this survey of the current state of business history worldwide.... View Details
Keywords: by Cynthia Churchwell
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