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Show Results For
- All HBS Web
(2,731)
- People (2)
- News (974)
- Research (1,059)
- Events (7)
- Multimedia (36)
- Faculty Publications (258)
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- 21 May 2020
- Research & Ideas
Fighting the COVID Blues: Advice from Business Research
as a powerful source of well-being, increasing dopamine levels and boosting productivity, says Gino. “I’ve gotten into the habit of calling or writing a note to people I haven’t talked to in a while to express gratitude for something they... View Details
Keywords: by Dina Gerdeman and Danielle Kost
- 11 Apr 2018
- Research & Ideas
Sexual Harassment: What Employers Should Do Now
handles a complaint of sexual harassment is telling to employees: Is the company serious about this or not? “So often organizations will say harassment is bad and their employees shouldn’t do it, but when it happens, they do their best to keep it quiet or View Details
Keywords: by Dina Gerdeman
- 19 Oct 2015
- Research & Ideas
Business Research that Makes for Smarter Public Policy
originated. “We are using data from regulators, writing studies, but seldom going back to the regulators to say, ‘This is what we learned,’” says Harvard Business School Professor Michael W. Toffel, whose research examines companies’... View Details
Keywords: by Michael Blanding
- 14 Oct 2002
- Research & Ideas
The Widening Rift Between Corporations and Society
in automating than in informating. Consumers have been forced to conform to the rigors of automation as they track their own packages, make their way through infinite branches in automated telephone systems, waste their time waiting for call center operators, and so... View Details
Keywords: by Martha Lagace
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
Fisher write that "well-designed incentives are a necessary condition for rocket science retailing to work." What are some typical sources of incentive misalignment? How can incentive misalignment be reduced or overcome? A: We... View Details
- 26 Sep 2006
- First Look
First Look: September 26, 2006
key corporate players. There having been much writing and discussion at the macro level, the present contribution focuses specifically on the role of the modern corporation in dealing with poverty-related problems such as HIV/AIDS. An... View Details
Keywords: Sean Silverthorne
- 23 Mar 2015
- Research & Ideas
It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers
higher price that results from their individual decisions to join the intermediary, and collectively they would prefer not to join the intermediary," the authors write in "Price Coherence and Excessive Intermediation." Edelman points out... View Details
- 19 Jul 2010
- Research & Ideas
How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem
employees crazy." Ton remains hopeful that examples such as Mercadona's will have a positive influence on retail operations and on the lives of millions of lower-wage workers. "As soon as I found out about Mercadona, I wanted to View Details
- 18 Feb 2014
- First Look
First Look: February 18
of reviews written by consumers. Consumers were becoming increasingly motivated to read and write reviews on TripAdvisor, largely as a means of informing other consumers about their personal experiences, but also to praise or complain to... View Details
Keywords: Sean Silverthorne
- 12 Oct 2011
- First Look
First Look: October 12
actually consistent with design principles established by the development team? The case seeks to expand students' view of the product development process. Traditional software development projects begin with the gathering of requirements and analysis of the problem,... View Details
Keywords: Sean Silverthorne
- 11 Dec 2007
- First Look
First Look: December 11, 2007
managing tension between co-founders, and outsourcing system development work. The abridged version does not include the introduction and final sections of the full case in order to give case-writing workshop participants practice writing... View Details
Keywords: Martha Lagace
- 26 Nov 2007
- Research & Ideas
Best Practices of Global Innovators
client and project context. Leading firms recognize this is not effective and so insist on greater staff continuity. While expensive in the near term, the long-term payoff is deemed worthwhile. Leading firms also pay greater attention to contract structure. View Details
Keywords: by Sean Silverthorne
- 01 Mar 2004
- Lessons from the Classroom
Mission to Mars: It Really Is Rocket Science
was 'the book is not working, so don't use the book—try something different, then write a new book.'" While the objectives were admirable, the way NASA went about implementing FBC was somewhat surprising. The approach appeared to be... View Details
Keywords: by Sean Silverthorne
- 06 Aug 2018
- Research & Ideas
Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels
knowledge—explicit and tacit. Explicit knowledge is something that is documented and is something we can search for. Maybe we look it up in a library, a recipe book, or an instruction manual for making something. As long as you can write... View Details
- 11 Jul 2012
- Research & Ideas
The Future of Boards
more realistic picture of the human aspect of boards. We want people to understand that these are human institutions populated by serious people trying to do an important job—yet we mostly put up legal barriers and neglect to give them the help that they need. That's... View Details
Keywords: by Julia Hanna
- 01 Oct 2013
- First Look
First Look: October 1
recrafting the cases from multiple industries to include one industry; (3) integrating the key characters of monomyth hero's journey; and (4) writing the case dialogue for the protagonist, Jim Barton, hero's journey. The result was our... View Details
Keywords: Sean Silverthorne
- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
Ross to write the paper "Performance Pricing in Tough Times." Shapiro, an authority on marketing strategy and sales management, is the Malcolm P. McNair Professor of Marketing, Emeritus at Harvard Business School. Ross is a... View Details
- 09 Nov 2009
- Research & Ideas
Come Fly with Me: A History of Airline Leadership
the early years of the 20th century, as much as any business in America, is marked by dramatic changes in the context in which CEOs had the opportunity to forge their identity and the fortunes of their companies," the authors write... View Details
- 07 Jun 2019
- Book
Are You a Digital Manager?
Professor Linda A. Hill and Kent Lineback write in the new preface to their book Being the Boss: The Three Imperatives for Becoming a Great Leader, first published in 2011 and reissued this spring, “Leadership has always been hard, and in... View Details
Keywords: by Martha Lagace
- 25 Jun 2014
- Lessons from the Classroom
FIELD Trip: Conquering the Gap Between Knowing and Doing
outside their comfort zone, demonstrating the power and the pitfalls in team-based work. At the same time, students are asked to write periodic reflections on their FIELD experiences, to help internalize the lessons they generate. With... View Details