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  • 16 Dec 2002
  • Lessons from the Classroom

Marrying Distance and Classroom Education

style and personality; it could be language. Language is a barrier. I'm teaching in an executive program right now and the Koreans and the Japanese speak very rarely. It's not that they don't have a lot to contribute, it's that they can... View Details
Keywords: by Sean Silverthorne
  • 13 Mar 2017
  • Research & Ideas

Hiding Products From Customers May Ultimately Boost Sales

Concealment, co-authored by Kris Johnson Ferreira and Joel Goh, both assistant professors in the Technology and Operations Management Unit at Harvard Business School. The paper is novel in that it considers product categories in which... View Details
Keywords: by Carmen Nobel; Retail; Fashion
  • 01 Oct 1999
  • News

Q & A: Jeanne P. Jackson: A New Regime at Banana Republic

President and CEO of Banana Republic since 1995, Jeanne Jackson (MBA '78) has been credited with transforming the faltering safari clothing brand into one of the nation's leaders in - and definers of - casual attire. In 1998, Business Week named Jackson one of the top... View Details
  • 25 Feb 2002
  • Research & Ideas

The Country Effect: Does Location Matter?

"…This study suggests that just as there is no single management model that can be applied unilaterally across cultures, there is no unified Asian style of management. Market orientation,... View Details
Keywords: by Sean Silverthorne
  • October 2015
  • Supplement

The National Geographic Society (B)

By: David A. Garvin
This case was written as an update to the case "The National Geographic Society," HBS No. 311-002, published in 2011. The (B) case describes the 2015 creation of National Geographic Partners, a for-profit joint venture between the National Geographic Society and 21st... View Details
Keywords: Business Model; Information Publishing; Leadership Style; Leading Change; Growth and Development Strategy; Managerial Roles; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Internet; Publishing Industry; Media and Broadcasting Industry
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  • 11 Aug 2020
  • News

Find Your Allies

making decisions to issue millions of dollars of bonds,” she says. Today, Harris is vice chairman of global wealth management and a senior client adviser at Morgan Stanley in New York, which she joined in 1987. Harris says she wasn’t... View Details
Keywords: workplace diversity; gender diversity; career paths; career advice; leadership; networking; workplace relationships; Finance
  • 25 Oct 2011
  • News

Who Will Replace Knowledge Workers?

Keywords: Management, Scientific, and Technical Consulting Services; Professional Services
  • 03 Oct 2012
  • News

J&J's CEO During Tylenol Crisis Dies at 87

Keywords: Miscellaneous Manufacturing; Manufacturing
  • 08 Aug 2018
  • News

Getting Life Back in Balance

Photos by Louise Agnew The day he returned home to Australia from three months in Harvard Business School’s General Management Program, Benjamin Gower (GMP 19, 2015) quit his job as senior vice president of operations for Australian... View Details
Keywords: Jennifer Myers
  • 01 Feb 2002
  • News

Karen Tumulty Reports on America

action." She contributed "once or twice" to the Harbus and "drove my Management Communication professor nuts - my style clashed with memo writing. When he found out that I actually wrote for a living, he cut... View Details
Keywords: News, Library, Internet, and Other Services; Information
  • 18 Jul 2019
  • News

The Pursuit of Impact

actually doing the job that they ran for. And you’ve got to remember, the skill sets to run for office have nothing do with the skill sets to do the job once you get there. “I'm not obsessed with numbers, but we always have a saying at Bloomberg, “If you can't measure... View Details
  • 26 Nov 2001
  • Research & Ideas

Women Entrepreneurs Use Springboard for Funding

Venture Partners and investors such as Nobel Laureate (and HBS professor) Robert C. Merton, as well as individual angels, family, friends, and the founders themselves. The rules for applying to the Springboard forum were simple. Each company must have a woman in a key... View Details
Keywords: by Martha Lagace
  • 07 Jul 2003
  • Research & Ideas

The Organizational Model for Open Source

of the hacker style of programming with the need to be more predictable and coordinated in managing software releases. Projects that are more closely coupled with commercial firms have experienced direct... View Details
Keywords: by Mallory Stark
  • January 2025
  • Supplement

The VideaHealth AI Factory: CEO Florian Hillen on Speed, Scale, and Innovation (B)

By: Tsedal Neeley, Levi Stroud, Ruth Page and Dave Habeeb
Pre-abstract: This multimedia case should be assigned to students in advance of class. Instructors should consider the timing of making the (B) Case videos available to students, as they may reveal key case details.

Abstract: Florian Hillen, co-founder... View Details
Keywords: Diagnostics; Organization Design; Change Management; Disruption; Transformation; Health Care and Treatment; AI and Machine Learning; Technology Adoption; Technological Innovation; Management Style; Organizational Culture; Success; Technology Industry; Health Industry; United States
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  • January 2025
  • Case

The VideaHealth AI Factory: CEO Florian Hillen on Speed, Scale, and Innovation (A)

By: Tsedal Neeley, Levi Stroud, Ruth Page and Dave Habeeb
Pre-abstract: This multimedia case should be assigned to students in advance of class. Instructors should consider the timing of making the (B) Case videos available to students, as they may reveal key case details.

Abstract: Florian Hillen, co-founder... View Details
Keywords: Diagnostics; Organization Design; Change Management; Disruption; Transformation; Health Care and Treatment; AI and Machine Learning; Technology Adoption; Technological Innovation; Management Style; Organizational Culture; Success; Technology Industry; Health Industry; United States
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  • April 2002 (Revised May 2005)
  • Case

GE's Digital Revolution: Redefining the E in GE

By: Christopher A. Bartlett and Meg Glinska
This case details the implementation of the e-business initiative--the last of Jack Welch's four company-wide strategic thrusts. First, it summarizes the 20-year change process that Welch led, detailing the initiatives he put in place. It then traces how Gerry Podesta,... View Details
Keywords: Change Management; Transformation; Decision Choices and Conditions; Leadership Style; Business or Company Management; Organizational Culture; Organizational Structure; Performance Effectiveness; Corporate Strategy; Internet and the Web
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  • 01 Jun 2023
  • News

Spray Canon

dollars at auctions in recent years. How did a style born on the canvas of the city make the leap from the subway to Sotheby’s? Assistant Professor James Riley, a former graffiti artist himself who now studies valuation processes in... View Details
Keywords: Dan Morrell; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 11 Aug 2020
  • Blog Post

Supporting Independent Workers During COVID-19: One Phone Call at a Time

work remotely during the pandemic, but for a huge swath of the population, working from home was simply not an option. This was especially true for many gig workers and small business owners – it’s tough to work from home when your day-to-day is driving an Uber, View Details
  • 08 Oct 2013
  • First Look

First Look: October 8

Elberse had the unique opportunity to observe Ferguson's management style in a series of visits and in-depth interviews. In this collaborative explication, she details eight parts of Ferguson's... View Details
Keywords: Sean Silverthorne
  • August 2022
  • Case

Air Wars: Deregulating the U.S. Airline Industry

By: Tom Nicholas and James Weber
In the early decades of the twentieth century, the U.S. government assisted in the development of an airline industry by subsidizing the delivery of mail and allowing mail carriers to also fly passengers. Because the government awarded mail routes to the lowest... View Details
Keywords: Government Regulation; Deregulation; Change Management; Economics; Entrepreneurship; Financial Management; Business History; Human Resources; Compensation and Benefits; Labor; Labor Unions; Leading Change; Leadership Style; Crisis Management; Industry Structures; Operations; Strategy; Adaptation; Competition; Air Transportation; Air Transportation Industry; United States
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