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- 18 Jul 2017
- First Look
First Look at New Research and Ideas, July 18, 2017
design of transnational sustainability governance regimes. Harvard Business School Case 517-090 Kjell and Company: Motivating Salespeople Through the Sales-Force Compensation Plan No abstract available. Purchase this... View Details
Keywords: Sean Silverthorne
- 05 Nov 2009
- Research & Ideas
A Market for Human Cadavers in All but Name?
of the cadaver trade somewhat skirt this taboo. Indeed, the law basically says cadavers cannot be bought and sold; however, the services surrounding their procurement can be reimbursed. More precisely, the 1987 Uniform Anatomical Gift Act... View Details
- 13 Nov 2012
- First Look
First Look: November 13
services is much more widespread than has hitherto been appreciated. Drawing on concepts from research on scale economies and transaction costs, we develop a set of hypotheses about differences in the expected depth of internalization... View Details
Keywords: Sean Silverthorne
- 12 Aug 2008
- First Look
First Look: August 12, 2008
taught in a module devoted to utilizing customer-operators to improve service operations (HBS 608-135). The exercise is taught in three parts: in-class workshop, project presentation, and post-exercise poll. Purchase the case:... View Details
Keywords: Sean Silverthorne
- 01 Jun 2020
- What Do You Think?
Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?
manufacturers and service companies will seek permanently to diversify their supply chains radically going forward We might accept the lower financial results as the insurance premium we have to pay to remain more robust in the face of... View Details
- 29 Apr 2015
- Lessons from the Classroom
Use Personal Experience to Pick Winning Stocks
placed a bet that the US government would intervene. When class action lawsuits began popping up in several states, Newcombe knew she had the catalyst she needed. A few months after she placed the trade, the company issued a profit... View Details
- 02 Feb 2010
- First Look
First Look: Feb. 2
investment. Complex multinational business groups emerged controlling large investments in natural resources, processing, and services in Asia, Latin America, and Africa. Nominal versus Indexed Debt: A Quantitative Horse Race... View Details
Keywords: Martha Lagace
- 15 Sep 2009
- First Look
First Look: September 15
competence—expertise in technology—and its skilled people to accomplish what government and relief agencies could not: an information system and supply chain that tracked and managed the flow of relief supplies. Its efforts were crucial... View Details
Keywords: Martha Lagace
- 12 Feb 2008
- Working Paper Summaries
The Small World of Investing: Board Connections and Mutual Fund Returns
- 20 Mar 2012
- First Look
First Look: March 20
existence of free trade in labor and capital as well as goods and services between the two countries. Thus, Canada had no financial crisis in 2007-08. Capitalism is a system of governance because it embodies... View Details
Keywords: Sean Silverthorne
- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
causing them to place a lower value on the product or service being offered. To address this problem, managers should experiment with operational transparency—the deliberate design of windows into and out of the organization's operations... View Details
Keywords: Dina Gerdeman
- 03 Mar 2015
- First Look
First Look: March 3
that covers all the procedures, tests, drugs, devices, and services involved in inpatient, outpatient, and rehabilitative care for a patient's medical condition. For chronic conditions and primary care, a bundled payment is a single... View Details
Keywords: Sean Silverthorne
- 23 Oct 2012
- First Look
First Look: October 23
(forthcoming) Abstract Competition among firms yields many benefits but can also encourage firms to engage in corrupt or unethical activities. We argue that competition can lead organizations to provide services that customers demand but... View Details
Keywords: Sean Silverthorne
- 10 Apr 2007
- First Look
First Look: April 10, 2007
Working PapersNone this week. Cases & Course MaterialsAscent Media Group (A) Harvard Business School Case 607-064 Ascent Media races to adapt to the changes resulting from increasing digitalization of its business, from creative post-production View Details
Keywords: Martha Lagace
- January 2007 (Revised April 2007)
- Background Note
Note on Lobbying
By: Felix Oberholzer-Gee, Libby Cantrill and Patricia Wu
Describes how companies engage the political and legal system and the rules and ethics associated with doing so. Focuses on the U.S. political and legal system, but also seeks to familiarize readers with lobbying norms and structures in the European Union and Japan. View Details
Keywords: Business and Government Relations; Ethics; Labor Unions; Legal Services Industry; Legal Services Industry; United States; Japan; European Union
Oberholzer-Gee, Felix, Libby Cantrill, and Patricia Wu. "Note on Lobbying." Harvard Business School Background Note 707-471, January 2007. (Revised April 2007.)
- 04 Jun 2013
- First Look
First Look: June 4
predicted by the theory. Publisher's link: http://www.people.hbs.edu/mrhodeskropf/VCRiskReturn59.pdf 2006 Harvard Business Review Health Care's Service Fanatics: How the Cleveland Clinic Leaped to the Top of the Patient-satisfaction... View Details
Keywords: Sean Silverthorne
- 17 Mar 2008
- Research & Ideas
The Lessons of Business History: A Handbook
departments and journals, and from many second-tier business schools. This loss of history has resulted in the spread of influential theories based on ill-informed understandings of the past. As Gary Herrigel's chapter on corporate View Details
Keywords: by Sean Silverthorne
- November 2002 (Revised October 2003)
- Case
Circles: Series D Financing
By: Paul W. Marshall and Kristin Lieb
Circles, a corporate concierge company on the verge of profitability, must make a decision whether to take a D-round venture capital despite ever-changing and ever-worsening terms. A four-year-old company with several major clients, it has met its business plan... View Details
Keywords: Cost vs Benefits; Financing and Loans; Management Teams; Growth and Development Strategy; Negotiation Process; Venture Capital; Governing and Advisory Boards; Entrepreneurship; Service Industry; Service Industry; Massachusetts
Marshall, Paul W., and Kristin Lieb. "Circles: Series D Financing." Harvard Business School Case 803-062, November 2002. (Revised October 2003.)
- 22 Aug 2012
- Research & Ideas
Advertising: It’s Not ‘Mad Men’ Anymore
the twentieth century, companies relied on a "full-service" agency for most or all of their advertising service needs, including both creative development and media planning and buying. Agencies were compensated primarily by commissions... View Details
- 11 Nov 2014
- First Look
First Look: November 11
demonstrates that when employees can see their customers, the beneficiaries of their efforts, the quality and efficiency of the service they deliver can actually improve. Studies in food service show how... View Details
Keywords: Sean Silverthorne