equality - Publications - Faculty & Research

05 Dec 2017
First Look

First Look at New Research and Ideas, December 5, 2017

that addresses part of that challenge—with a particular focus on predicting customer churn. However, several other equally important aspects of managing retention have not received similar level of attention, leaving many managerial... View Details

Keywords: Sean Silverthorne

11 Jul 2012
Research & Ideas

The Future of Boards

distinct from the CEO. Raymond Gilmartin, Merck's former chairman, president, and CEO, makes the case for a lead director who acts as a liaison to the CEO but is the equal of other board members. (Gilmartin is also a Harvard Business... View Details

Keywords: by Julia Hanna

21 Dec 2010
First Look

First Look: December 21

When producing a unit of output, the content of the knowledge gained can vary dramatically from one unit to the next. This suggests that while aggregate experience in learning-by-doing is generally valuable, not all prior experience has an View Details

08 Dec 2009
First Look

First Look: Dec. 8

quiet scandal. In a time of tightening ad budgets, losses to advertising fraud come straight from the bottom line—but savings can be equally dramatic. Here's a look behind the veil—an explanation of ad practices that have cheated even the... View Details

Keywords: Martha Lagace

September 2020 (Revised September 2021)
Supplement

Student Success at Georgia State University (B)

By: Michael W. Toffel, Robin Mendelson and Julia Kelley

This is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that Georgia State conducted to test education technology start-up AdmitHub’s chatbot solution as a strategy for improving... View Details

Citation

Purchase

25 Sep 2007
First Look

First Look: September 25, 2007

and over 20 million individual transactions, I examine consumption patterns for obscure and hit products. Specifically, I study whether the interest in popular "hit" and unpopular "niche" titles is equally distributed... View Details

Keywords: Martha Lagace

19 Oct 2011
Research & Ideas

Designing Cities for a Sustainable Future

On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers... View Details

Keywords: by Garry Emmons; Construction; Real Estate

18 Mar 2001
Research & Ideas

Want to Be an Entrepreneur? [Part I]

investors help recruit key managers, establish sales contacts, and more. As Sahlman guided the students through the term sheets for various financings, he gave equal weight to analytical tools and human risk factors. One deal demonstrated... View Details

Keywords: by John S. Rosenberg

11 Apr 2000
Research & Ideas

Financial Services 24/7

week for it to clear will be equally unfathomable. Technology is transforming the banking industry so rapidly that anything less than around-the-clock electronic access to bank accounts seems unthinkable. While predictions vary widely as... View Details

Keywords: by Susan Young

September 2021 (Revised November 2022)
Case

Community Solutions

By: Brian Trelstad and Tom Quinn

Community Solutions was an anti-homelessness nonprofit founded in 2011 after protagonist Rosanne Haggerty grew frustrated with the limited impact of traditional housing and outreach strategies. It set an ambitious goal, reached in some partner communities, of ending... View Details

Keywords: Change; Change Management; Disruption; Transformation; Communication; Communication Strategy; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Forecasting and Prediction; Social Entrepreneurship; Ethics; Values and Beliefs; Capital Budgeting; Capital Markets; Country; Government Administration; Government Legislation; Housing; Disruptive Innovation; Innovation and Invention; Innovation Strategy; Knowledge Sharing; Leading Change; Resource Allocation; Mission and Purpose; Performance Evaluation; Performance Improvement; Philanthropy and Charitable Giving; Opportunities; Social Enterprise; Nonprofit Organizations; Human Needs; Public Opinion; Social Issues; Societal Protocols; Poverty; Welfare; Well-being; System; Equality and Inequality; Consulting Industry; Real Estate Industry; United States; New York (city, NY); Florida; Texas

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Educators

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04 Mar 2014
First Look

First Look: March 4

hand, if there is only mild competition, then competing platforms induce more search diversion relative to a platform monopolist. When platforms charge consumers fixed access fees, all equilibrium levels of search diversion under platform competition are View Details

Keywords: Sean Silverthorne

19 Aug 2008
First Look

First Look: August 19, 2008

of the Women's Tennis Association, arrives amidst turmoil. Players and tournaments clash over opposing interests. As a result, the board members who represent them are equally divided and feel conflicted about their role. They aren't sure... View Details

Keywords: Sean Silverthorne

09 Sep 2024
HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

studies. In 2016, 15 McDonald’s employees filed complaints with the U.S. Equal Employment Opportunity Commission alleging that they had been sexually harassed. And then the #MeToo movement emerged in 2017, raising awareness of sexual... View Details

Keywords: by Avery Forman; Food & Beverage

28 Aug 2012
First Look

First Look: August 28

while more equal ones dislike competitive groups and do not necessarily respect them as competent. Unequal societies may need ambivalence for system stability: income inequality compensates groups with partially positive social images.... View Details

Keywords: Sean Silverthorne

23 Sep 2008
First Look

First Look: September 23, 2008

without charge to end users, so advertising is everywhere. But advertising security gaps are equally widespread: from "malvertisement" banner ads pushing rogue anti-spyware software, to click fraud, to spyware and adware, the... View Details

Keywords: Martha Lagace

16 Apr 2013
First Look

First Look: April 16

bankruptcy, now they faced an equally difficult time ahead. Should they grow the enterprise by continuing with their current bootstrapped online approach, or attempt to get their product into retail stores? Should they continue to... View Details

Keywords: Sean Silverthorne

13 Jan 2009
First Look

First Look: January 13, 2009

fails to show how to create a governance system that supports organizational effectiveness. We propose a framework that gives equal weight to creating a governance system whose effectiveness is measured by the achievement of the... View Details

Keywords: Martha Lagace

17 Apr 2012
First Look

First Look: April 17

more likely to forget the moral rules after behaving dishonestly, even though they were equally likely to remember morally irrelevant information (Experiment 1). Furthermore, people showed moral forgetting only after cheating could be... View Details

Keywords: Carmen Nobel

23 Feb 2010
First Look

First Look: Feb. 23

network of client employees and an equally vast internal network of the firm's employees. The GEP needs to have a deep understanding of the client and its industry in order to identify opportunities and problems where the firm's resources... View Details

Keywords: Martha Lagace

29 Jun 2007
First Look

First Look: June 29, 2007

prominent South African leaders, like Nelson Mandela, and to the national soccer team. But by the mid-1990s, Surve, like many of his comrades, grew frustrated by the huge economic disparities that existed in South Africa, even though its progressive constitution... View Details

Keywords: Martha Lagace

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First Look at New Research and Ideas, December 5, 2017

The Future of Boards

First Look: December 21

First Look: Dec. 8

Student Success at Georgia State University (B)

First Look: September 25, 2007

Designing Cities for a Sustainable Future

Want to Be an Entrepreneur? [Part I]

Financial Services 24/7

Community Solutions

First Look: March 4

First Look: August 19, 2008

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

First Look: August 28

First Look: September 23, 2008

First Look: April 16

First Look: January 13, 2009

First Look: April 17

First Look: Feb. 23

First Look: June 29, 2007

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