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Show Results For
- All HBS Web
(1,529)
- News (276)
- Research (1,057)
- Events (9)
- Multimedia (2)
- Faculty Publications (417)
- 17 Nov 2016
- News
Rent the Runway Sets Up Shop at Neiman Marcus
average Rent the Runway customer is 29 years old—more than two decades younger than the average Neiman Marcus shopper, who is 51, the companies say. Neiman Marcus executives are also looking forward to collecting shopping View Details
- Profile
Arum Kang
As an assistant buyer fresh out of college, Arum Kang felt ready to test her quantitative skills on the retail floors of Lord & Taylor in New York City. "I'm very analytical," Arum says. "Working with consumer data and... View Details
- 06 Aug 2020
- News
Defining Flex Work
companies that offer it, but almost immediately Auerbach recognized two fundamental problems. First, no one knew how to talk about flexibility. Second, no one had the data to understand the business benefits of it. The New York City–based... View Details
- 01 Jun 2018
- News
Ask the Expert: Star Search
data on trending revenue and customer delivery. We also share successes in biweekly emails from the CEO and in quarterly all-company meetings. Each starts with broad business metrics and then goes into a... View Details
Keywords: Dan Morrell
- Web
How Sharing Smart Ideas on Social Can Boost Sales | Working Knowledge
a chatbot using a collection of practices and associated outcomes. Employees motivated to learn or solve problems could query the chatbot to find advice and resources. AI could also play a broader role—analyzing data and observations on... View Details
- 25 Sep 2018
- First Look
New Research and Ideas, September 25, 2018
not increase the quality of employee-company matches but is associated with relatively higher employee departure rates in stores where the manager is likely to be more informed than headquarters (stores that serve repeat customers, stores that serve View Details
Keywords: Dina Gerdeman
- 01 Jun 1998
- News
Diversity and Community
imperative. (photograph by Jamie Tanaka) "At IBM," Gerstner said at the ceremony, "we're diverse by design, not mandate. With customers in more than 160 countries, our workforce has to reflect the rich array of cultures, perspectives, and... View Details
Keywords: Garry Emmons
- 02 Nov 2016
- Op-Ed
Government and Financial Tech Can Fix Cash Woes for Small Businesses
Ask any small business owner and they will tell you that cash flow is on their mind pretty much all the time. This isn’t surprising, given that they are continuously managing dollars coming in from customers and going out to pay for... View Details
Keywords: by Karen Mills
- 01 Sep 2018
- News
Ask the Expert: Delivering the Goods
Ickis (MBA 1971, DBA 1978) REISNER: One of the hottest areas of investment growth is in cross-border shipping, but there are two core problems: In an age of terrorism, customs are commercial constraints and also valuable public safety... View Details
Keywords: Jen McFarland Flint
- 13 Aug 2018
- Blog Post
Following My Dream: Launching a Venture
HBS professor advised me to begin my project by asking companies to pay smoodi to come to their offices and prepare customized smoothies for the employees. The idea was that if I couldn’t gain money this way, a machine would never work.... View Details
Keywords: Entrepreneurship
- 17 Oct 2017
- First Look
First Look at New Research and Ideas, October 17, 2017
Research Data Uncertainty in Markov Chains: Application to Cost-Effectiveness Analyses of Medical Innovations By: Goh, Joel, Mohsen Bayati, Stefanos A. Zenios, Sundeep Singh, and David Moore Abstract—Cost-effectiveness studies of medical... View Details
Keywords: Sean Silverthorne
- Web
Field Course: Ideation and Prototyping for Innovation - Course Catalog
conduct rigorous customer and domain expert interviews to explore a problem space; how to synthesize data from interviews; how to develop and use customer personas and journey... View Details
- 06 Oct 2009
- First Look
First Look: October 6
for tax analysis answers this question in the affirmative. Moreover, a plausible parameterization using data on height and wages implies a substantial height tax: a tall person earning $50,000 should pay $4,500 more in tax than a short... View Details
Keywords: Martha Lagace
- 01 Jun 1999
- News
Q & A: Pat Russo - Focused on the Future at Lucent Technologies
Fortune magazine's "Fifty Most Powerful Women in American Business." Why has Lucent performed so well since its divestiture from AT&T? We have been growing globally faster than our markets. Our ability to focus on the hottest growth segments in the communications... View Details
- 23 Apr 2019
- First Look
New Research and Ideas, April 23, 2019
readers? Use data science. Make money by doing deals with television and filmmakers and book publishers. The case describes the challenges of matching readers to stories and of helping writers produce better stories by supplying feedback... View Details
Keywords: Dina Gerdeman
- 12 Jun 2019
- Research & Ideas
Investors Have More Than Money to Offer Entrepreneurs
the candidate who probably feels like getting board/investor visibility is a strong positive in their career development." —Rob Go, partner, NextView Ventures Marketing, sales & partnerships Table stakes: Introductions to potential View Details
Keywords: by Julia Austin
- 01 Dec 2017
- News
Research Brief: Developing High-Tech Talent
occupations, such as computer support specialists, insurance underwriters, and customer service representatives. Fuller also contends that American companies should consider learning from their European counterparts, which provide... View Details
Keywords: Dan Morrell
- 05 Aug 2015
- News
Mobilizing the Public to Fight Bribery
“Corruption is a great untapped market,” Henry Motte-Munoz (MBA 2013) says with a laugh. “Not many competitors and customer interest is quite high.” It’s a market he’s helping to disrupt using Bantay, an NGO he cofounded while at HBS,... View Details
- 05 Oct 2010
- First Look
First Look: October 5, 2010
delivers in the current period conditional on a stockout in the prior period. We also provide a method for estimating the impact of changes in supplier performance along these two dimensions on customer demand. Using View Details
Keywords: Sean Silverthorne
- 15 Jul 2015
- Research & Ideas
Amazon Prime Day: The Logic Behind a Retailer’s Made-up Holiday
Amazon.com is taking an interesting approach to its birthday this year. The company is throwing itself a party where all its Prime customers get the gifts. Amazon Prime Day is slated for July 15th, "a one-day shopping event with more... View Details